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Office giving me GA notification, this is a corporate computer at an offsite location RRS feed

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    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A
    Windows Product Key: *****-*****-8YBTH-VRTTY-F8JV6
    Windows Product Key Hash: 5dN9H1GvdCOrU8r6CIYNdc3cZKE=
    Windows Product ID: 76487-OEM-2256922-41958
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {75753C38-9AFA-47D4-BED8-143246A4ECFB}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.40.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 0
    File Exists: Yes
    Version: 1.9.40.0
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{75753C38-9AFA-47D4-BED8-143246A4ECFB}</UGUID><Version>1.9.0011.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-F8JV6</PKey><PID>76487-OEM-2256922-41958</PID><PIDType>3</PIDType><SID>S-1-5-21-1757981266-2049760794-682003330</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP dx2000 MT (PX838AA)</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1.14   </Version><SMBIOSVersion major="2" minor="3"/><Date>20050223000000.000000+000</Date></BIOS><HWID>2B2830E70184607C</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe" Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>114</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>59D1605114E3500</Val><Hash>vfZmaSmFPIYrLWTcZSZErUQg+Fo=</Hash><Pid>73931-640-0000106-57618</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="114"/><App Id="16" Version="11" Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" Version="11" Result="114"/><App Id="1A" Version="11" Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" Version="11" Result="114"/></Applications></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 17189:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|1A1CA:Compaq Computer Corporation|1A1CA:Compaq Computer Corporation|1387C:GENUINE C&C INC|1FFEA:Hewlett-Packard Company|1A1CA:Hewlett-Packard Company
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Wednesday, October 21, 2009 11:00 PM

Answers

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    Hello sledgep,

    The Office status of Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2 is assigned to installations of Office 2003 with one specific product key that ends in 3HFDY.  It is one of the two most widely pirated Office product keys.

    Presumably your current and valid Volume Licensing Key is not that specific key.  If not, you'll want to use a third party utility, or the procedure in this MS KB http://support.microsoft.com/default.aspx/kb/895456, to change the current nongenuine VLK to your genuine VLK, which will correct the problem.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Thursday, October 22, 2009 7:53 PM
    Thursday, October 22, 2009 5:02 PM

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    Hello sledgep,

    Here is a snippet of your mgadiag report:

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-230-1

    The report is telling us that you have a nongenuine installation of a Volume Licensing-only edition of Office 2003 Pro.  Your installation was done with a widely pirated and now-blocked Volume Licensing Key (VLK).

    Volume Licensing editions of Office such as your installation of Office 2003 Professional are not to be sold to individual consumers, and are only to be sold to businesses, educational institutions, and governmental agencies who need flexibility in installing and deploying many copies of Office.

    These Volume Licenses should not be sold to consumers because they are not permanent licenses; they are subject to a current Volume Licensing Agreement that has a finite term, sort of like a lease.  Consumers thinking they purchased permanently licensd software would understandably be upset when their software stopped working at the end of a lease.

    If your use of this volume licensing edition of Office Professional 2003 is in association with an organization that may use volume licensing software, please report the problem to your organization's IT support staff for further assistance.

    If you purchased Office 2003 Professional thinking you were buying genuine retail Office Professional 2003 for consumers with a permanent license, please return the software to the place of purchase for replacement or a full refund. 

    You can also review the Office Genuine Advantage FAQ to see if you qualify for the discounted or complimentary replacement program called the Office Genuine Offer:  http://www.microsoft.com/genuine/downloads/FAQ.aspx?displaylang=en&sGuid=4ba10af9-ffaa-4cb9-9af4-6aff8a220262#ID0EKNAC

    One other possibility is that at one time your computer did have a Genuine installation of Office installed, but for some reason it was replaced with the current installation which is nongenuine.  This could have happened if you took your computer to a repair shop and they reinstalled Windows and/or some or all of your programs.  You Get Genuine once again by uninstalling the current nongenuine installation of Office and using your Genuine Microsoft hologrammed Office installation CDs, along with the genuine Product Key found on your Office Edition's Certificate of Authenticity, to put back the genuine installation of Office you may have already had on the computer.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, October 22, 2009 4:46 AM
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    That is very odd, I am the IT dept for our company, and that is a corp computer, and used the license key and download from the eopen website.  this computer has never left the office.

    So I will reinstall and try that.  but I find it hard our key got out and was abused.

    thank you
    Thursday, October 22, 2009 4:56 PM
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    Hello sledgep,

    The Office status of Microsoft Office Professional Edition 2003 - 114 Blocked VLK 2 is assigned to installations of Office 2003 with one specific product key that ends in 3HFDY.  It is one of the two most widely pirated Office product keys.

    Presumably your current and valid Volume Licensing Key is not that specific key.  If not, you'll want to use a third party utility, or the procedure in this MS KB http://support.microsoft.com/default.aspx/kb/895456, to change the current nongenuine VLK to your genuine VLK, which will correct the problem.
    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    • Marked as answer by Darin Smith MS Thursday, October 22, 2009 7:53 PM
    Thursday, October 22, 2009 5:02 PM
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    that is odd, I wonder how it was changed.  

    my eopen key is for sure diffrent.  I will have to have a talk with our manager on site I guess.

    thank you very much.

    Thursday, October 22, 2009 5:14 PM