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live onecare crashed during install... can't re-install, can't un-install from safe mode

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live onecare crashed during install...

will not run... no conflicting programs left on computer, ie: AVG, McAfee, etc.

will not run in safe mode ERROR msg: onecare is not working or has stopped

can't re-install, can't un-install from safe mode

can't access un-install from non-safe mode

Thursday, September 4, 2008 6:03 AM

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Go to Start>Run and enter "msconfig" without the quotes in the Run box. On the System Configuration Utility select "Diagnostic startup". Restart your computer and try to uninstall One Care. If One Care uninstalls successfully open the System Configuation Utility again and select "Normal startup". Before attempting to install One Care again run the install cleanup tool - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2

It might also be a good idea to contact support before attempting to reinstall One Care. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

Thursday, September 4, 2008 1:56 PM

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