• Question

  • Dear sir , Kindly help me out I have  a this windows vista home basic OEMAct on my lap top and is the first time am using it, but when I open any windows like (microsoft word or powerpoint) it shows a dialogue box to which I have to push in the product key which is () But if I do that it says its wrong product key and continue to say I should validate it.Kindly Help me out becouse the microsoft word is now locked up and am shour the other ones will also lock up.So what should I do.


    These are the information on the lap top: G66C0001K110 , 00144 -313 - 912 - 886 , PRODUCT KEY  () ,  X13-04655 (proof of license certificate of authenticity


    Thank You

    Ernest Koomson

    Monday, November 19, 2007 10:53 AM



    Hello Ernest Koomson,


      The product key on the sticker on your computer is for Windows only. Most computers come with a trial version of Office. If you feel that you paid for a computer that came with a Full Version of Office, I suggest looking thru the documentation that came with the computer for the Office Product Key or contact the company that sold you the computer for further information.


    Thank you,

    Darin Smith

    WGA Forum Manager 


    Tuesday, November 27, 2007 8:54 PM