Bought computer with Vista already installed on it.And now I needed to reinstall it.And now few weeks laters it says that my key is invalid.What should I do ? I typed the key which was on the sticker. ----------------------------------------- End here are the diagnostics
Diagnostic Report (1.7.0012.0): ----------------------------------------- WGA Data--> Validation Status: Validation Control not Installed Detailed Status: 0x1 Windows Product Key: *****-*****-W3TD2-83M9K-PJYD7 Windows Product Key Hash: LrzoMGq9EjyW7Cyj2/e2KddELX4= Windows Product ID: 89572-OEM-7232176-75929 Windows Product ID Type: 8 Windows License Type: COA SLP Windows OS version: 6.0.6000.2.00010300.0.0.002 ID: 3e83e78f-5a34-41a2-9086-68c2833589cb Is Admin: Yes AutoDial: No Registry: 0x0 WGA Version: Failed to retrieve file version. - 0x80070006 Signed By: N/A, hr = 0x80070002 Product Name: Windows Vista (TM) Home Basic Architecture: 0x00000000 Build lab: 6000.vista_rtm.061101-2205 TTS Error: Validation Diagnostic: Resolution Status: N/A
Notifications Data--> Cached Result: N/A File Exists: No Version: N/A WgaTray.exe Signed By: N/A, hr = 0x80070002 WgaLogon.dll Signed By: N/A, hr = 0x80070002
Browser Data--> Proxy settings: N/A User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32) Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe Download signed ActiveX controls: Prompt Download unsigned ActiveX controls: Prompt Run ActiveX controls and plug-ins: Disabled Initialize and script ActiveX controls not marked as safe: Prompt Allow scripting of Internet Explorer Webbrowser control: Disabled Active scripting: Disabled Script ActiveX controls marked as safe for scripting: Disabled
File Scan Data-->
Other data--> Office Details: <GenuineResults><MachineData><UGUID>3e83e78f-5a34-41a2-9086-68c2833589cb</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><PKey>*****-*****-*****-*****-PJYD7</PKey><PID>89572-OEM-7232176-75929</PID><PIDType>8</PIDType><SID>S-1-5-21-119065958-273309087-1768001524</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>Aspire 5050 </Model></SYSTEM><BIOS><Manufacturer>Acer </Manufacturer><Version>v1.3302</Version><SMBIOSVersion major="2" minor="4"/><Date>20061223000000.000000+000</Date></BIOS><HWID>81313507018400EC</HWID><UserLCID>0425</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>FLE Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM></MachineData> <Software><Office><Result>100</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>1BDA773523D2586</Val><Hash>i3ug9C+PewDx5a+GFeV5fjRoHw8=</Hash><Pid>89388-707-7487907-65482</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults>
Because this forum is dedicated to validation issues, you’ll need to contact outside support for the expertise necessary to troubleshoot your activation issue.You can do so by posting or searching in the Vista pubic newsgroups, found here: http://windowshelp.microsoft.com/communities/newsgroups/en-us/default.mspx . Since bought your computer pre-installed with Vista either from a computer store or an original equipment manufacturer (OEM) like Dell or Gateway, you’ll need to contact them for further support.