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invalid product key???? RRS feed

  • Question

  •  

    hi there

    i have am e-machines system and the product key keeps getting rejected

    the key is not valid

    can`t do anything with it and am stumped

    any help would be great cheers

    m1tch

    Sunday, February 3, 2008 6:27 PM

Answers

  • Please follow this simple troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Sunday, February 3, 2008 6:45 PM
    Moderator

All replies

  • Please follow this simple troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Sunday, February 3, 2008 6:45 PM
    Moderator
  •  

    I also have an emachine, but had to have the mother board and hard drive replaced, the computer tech that replaced these items in my computer did no use the product key that is on the back of my computer. The person used an invalid one. What can I do?
    Sunday, March 2, 2008 6:59 AM