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CRM 2011: Integration between CRM and Website RRS feed

  • Question

  • Hi All,

    We have already developed a project where a website ask customer to fill up a form and then information is saved to CRM using web service (Early Binding). Of course, now if I change these used fields and entities of CRM, the whole system will collapse (website will throw exception), right?

    I had a discussion with my colleague, saying there should be a solution that is decoupled current is highly depending on CRM. I do not understand, is there anyone who can suggest and explain, for future better development I want to know.

    Let me know if you need example.

    Thanks


    Hassan

    Tuesday, July 21, 2015 5:29 AM

All replies

  • Whatever approach you take, if you remove from Crm any fields used by the website, then that will stop the website working.

    You could create a custom API in between website and Crm, and keep the custom API interface fixed, which may prevent errors in the website, but if you remove fields from Crm, then you just move the problem to between the custom API and Crm.

    Overall, it doesn't really make a difference which architecture you use


    Microsoft CRM MVP - http://mscrmuk.blogspot.com/ http://www.excitation.co.uk

    Tuesday, July 21, 2015 5:51 AM
    Moderator