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windows genuine advantage kit product key not working RRS feed

  • Question

  • I was told i have been the victim of counterfeiting so i follow the instructions and purchase the windows 7 home they give me a coa product key.  i follow the instructions that are in the email click on the xp for current version of software do the download and start the process but when i enter the code it tells me it is wrong.  is this code for when they send me by mail the window 7 geniune because everything seemed to be for now not later.

    Thanks

     

    Wednesday, August 11, 2010 11:38 AM

Answers

  • I called the help number with the email and was told that they do not support xp so it has to go to windows 7. 

    Just have to wait until it comes by mail

    Thanks for responding

     

    • Marked as answer by Hureer Wednesday, August 11, 2010 7:38 PM
    Wednesday, August 11, 2010 7:38 PM

All replies

  • Hello Hureer,

    I was not aware that you could purchase a Windows 7 product key from the messaging presented to you while running a nongenuine installation of Windows XP.

    You might have better luck contacting WGA Kit order support at this link:  http://www.microsoft.com/genuine/selfhelp/OrderHelp.aspx?displaylang=en


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    Wednesday, August 11, 2010 1:45 PM
  • I called the help number with the email and was told that they do not support xp so it has to go to windows 7. 

    Just have to wait until it comes by mail

    Thanks for responding

     

    • Marked as answer by Hureer Wednesday, August 11, 2010 7:38 PM
    Wednesday, August 11, 2010 7:38 PM