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Validatien Problem (key code in use) RRS feed

Answers

  • Billie_joe,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Also, can you tell us generally what is the source of the materials you purchased?  IOW, did you buy in a retail box in a retail store, did you buy online, is an upgrade or full license, or an OEM license, etc.?

    Monday, January 8, 2007 8:56 PM

All replies

  • Billie:

     

    Do you have the CD that came with your order? It sounds like you already activated once on one PC and need to activate again. The update tool that you link will not do that - as it is required to telephone activate with a repair/clean installation.

     

    -phil

    Monday, January 8, 2007 8:56 PM
  • Billie_joe,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with Windows to see if you have a Certificate of Authenticty (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

    Also, can you tell us generally what is the source of the materials you purchased?  IOW, did you buy in a retail box in a retail store, did you buy online, is an upgrade or full license, or an OEM license, etc.?

    Monday, January 8, 2007 8:56 PM
  • Dan

    That will only show it is a illigal copy, cos i used a generated key + old win cd in the 1st place, cos i have a problem with installing sp2(wich the new cd is) direct from the cd (think its a memory problem).. what im trying to do is activating after i installed..

    probably think phil is right about phoning the ms.dk :(

    Monday, January 8, 2007 9:07 PM