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windows 7 not genuine, while MGADiag reports genuine RRS feed

  • Question

  • Hi,


    After creating a (working) dual boot system with Windows 7 home and Ubuntu and using a repair disk for windows recovery, I frequently get a popup saying my windows is not genuine. I do not get a black screen or the not-genuine message at login. Any idea how to suppress the popup? (since my windows is actually genuine, even according to MGADiag). This is my MGADiag output:

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-W3JFG-GM6PH-T69FB
    Windows Product Key Hash: bdOchG16XPAvD0wWuvrpTjGapnI=
    Windows Product ID: 00359-OEM-9808703-38275
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003
    ID: {6DC63AF8-887E-4DB5-ADB0-127960D9DF63}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7600.win7_gdr.110408-1633
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7600.16385]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6DC63AF8-887E-4DB5-ADB0-127960D9DF63}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-T69FB</PKey><PID>00359-OEM-9808703-38275</PID><PIDType>8</PIDType><SID>S-1-5-21-4215664076-1198281673-1619869470</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP TouchSmart tm2 Notebook PC   </Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.25</Version><SMBIOSVersion major="2" minor="6"/><Date>20110218000000.000000+000</Date></BIOS><HWID>86B90600018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00196-087-038275-02-1043-7600.0000-2152011
    Installation ID: 006240080692053550464962442503248282325625135224731066
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: T69FB
    License Status: Licensed
    Remaining Windows rearm count: 1
    Trusted time: 8/4/2011 18:27:25

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: 0x00000000
    HealthStatus: 0x000000000000EF60
    Event Time Stamp: 8:3:2011 12:09
    WAT Activex: Registered
    WAT Admin Service: Registered

    HWID Data-->
    HWID Hash Current: LgAAAAAAAQABAAIAAAACAAAAAgABAAEA6GEsrJx2ylrWqchGYj36zQTRAmJcXQ==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            HP            SLIC-MPC
      FACP            HP            SLIC-MPC
      HPET            HP            SLIC-MPC
      BOOT            HP            SLIC-MPC
      MCFG            HP            SLIC-MPC
      ASF!            HP            SLIC-MPC
      SLIC            HPQOEM        SLIC-MPC
      SSDT            TrmRef        PtidDevc
      SSDT            TrmRef        PtidDevc
      SSDT            TrmRef        PtidDevc
      SSDT            TrmRef        PtidDevc
      ASPT            HP            SLIC-MPC
      SSDT            TrmRef        PtidDevc
      SSDT            TrmRef        PtidDevc



    Thursday, August 4, 2011 4:37 PM

Answers

  • Hi,

    unfortunately there is no system restore point before the first occurence, since it was more or less a fresh install (my hard disk crashed, got a new hard disk with pre-installed windows and I made a dual-boot system out of it). I think something went wrong with making the dual boot with Ubuntu. I guess I better restore the original windows install with the restore option HP gave me, and retry to make the dual-boot system with Ubuntu. Thanks for your help! 

     

    Friday, August 5, 2011 8:11 AM

All replies

  • "MayaS1988" wrote in message news:5cc85453-ede6-40ec-90fc-d12c502e6fe4...

    Hi,


    After creating a (working) dual boot system with Windows 7 home and Ubuntu and using a repair disk for windows recovery, I frequently get a popup saying my windows is not genuine. I do not get a black screen or the not-genuine message at login. Any idea how to suppress the popup? (since my windows is actually genuine, even according to MGADiag). This is my MGADiag output:

     

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-W3JFG-GM6PH-T69FB
    Windows Product Key Hash: bdOchG16XPAvD0wWuvrpTjGapnI=
    Windows Product ID: 00359-OEM-9808703-38275
    Windows Product ID Type: 8
    Windows License Type: COA SLP
    Windows OS version: 6.1.7600.2.00010300.0.0.003

    File Scan Data-->
    File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7600.16385]

    Other data-->
    SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP TouchSmart tm2 Notebook PC   </Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.25</Version><SMBIOSVersion major="2" minor="6"/><Date>20110218000000.000000+000</Date></BIOS><HWID>86B90600018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7600.16385

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
    Partial Product Key: T69FB
    License Status: Licensed
    Remaining Windows rearm count: 1
    Trusted time: 8/4/2011 18:27:25

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21


    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
      SLIC            HPQOEM        SLIC-MPC


    I'm a little uncertain as to what your situation really is.....
    The BIOS appears to belong to HP - but the error messages tend to imply that the installation is not one from an HP disk.
     
     
    I suspect that you've used a recovery disk from another PC to reinstall Windows on this machine (or your 'service point' has)  - and as a result the machine has been decalred non-genuine.
     
    Your major problem, though, is that there is a System file that is different from that which is expected.
     
    You should first attempt a repair using the System Restore option - to a time about 3-4 days prior to the date at which you first saw the problem.
     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Thursday, August 4, 2011 9:04 PM
    Moderator
  • Hi,

    unfortunately there is no system restore point before the first occurence, since it was more or less a fresh install (my hard disk crashed, got a new hard disk with pre-installed windows and I made a dual-boot system out of it). I think something went wrong with making the dual boot with Ubuntu. I guess I better restore the original windows install with the restore option HP gave me, and retry to make the dual-boot system with Ubuntu. Thanks for your help! 

     

    Friday, August 5, 2011 8:11 AM