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windows 7 not genuine, while MGADiag reports genuine

Question
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Hi,
After creating a (working) dual boot system with Windows 7 home and Ubuntu and using a repair disk for windows recovery, I frequently get a popup saying my windows is not genuine. I do not get a black screen or the not-genuine message at login. Any idea how to suppress the popup? (since my windows is actually genuine, even according to MGADiag). This is my MGADiag output:Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-W3JFG-GM6PH-T69FB
Windows Product Key Hash: bdOchG16XPAvD0wWuvrpTjGapnI=
Windows Product ID: 00359-OEM-9808703-38275
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {6DC63AF8-887E-4DB5-ADB0-127960D9DF63}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_gdr.110408-1633
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7600.16385]
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{6DC63AF8-887E-4DB5-ADB0-127960D9DF63}</UGUID><Version>1.9.0019.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-T69FB</PKey><PID>00359-OEM-9808703-38275</PID><PIDType>8</PIDType><SID>S-1-5-21-4215664076-1198281673-1619869470</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP TouchSmart tm2 Notebook PC </Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.25</Version><SMBIOSVersion major="2" minor="6"/><Date>20110218000000.000000+000</Date></BIOS><HWID>86B90600018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Activation ID: 5e017a8a-f3f9-4167-b1bd-ba3e236a4d8f
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00196-087-038275-02-1043-7600.0000-2152011
Installation ID: 006240080692053550464962442503248282325625135224731066
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: T69FB
License Status: Licensed
Remaining Windows rearm count: 1
Trusted time: 8/4/2011 18:27:25
Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: 0x00000000
HealthStatus: 0x000000000000EF60
Event Time Stamp: 8:3:2011 12:09
WAT Activex: Registered
WAT Admin Service: Registered
HWID Data-->
HWID Hash Current: LgAAAAAAAQABAAIAAAACAAAAAgABAAEA6GEsrJx2ylrWqchGYj36zQTRAmJcXQ==
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HP SLIC-MPC
FACP HP SLIC-MPC
HPET HP SLIC-MPC
BOOT HP SLIC-MPC
MCFG HP SLIC-MPC
ASF! HP SLIC-MPC
SLIC HPQOEM SLIC-MPC
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
ASPT HP SLIC-MPC
SSDT TrmRef PtidDevc
SSDT TrmRef PtidDevc
Thursday, August 4, 2011 4:37 PM
Answers
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Hi,
unfortunately there is no system restore point before the first occurence, since it was more or less a fresh install (my hard disk crashed, got a new hard disk with pre-installed windows and I made a dual-boot system out of it). I think something went wrong with making the dual boot with Ubuntu. I guess I better restore the original windows install with the restore option HP gave me, and retry to make the dual-boot system with Ubuntu. Thanks for your help!
- Marked as answer by Darin Smith MS Friday, August 5, 2011 10:42 PM
Friday, August 5, 2011 8:11 AM
All replies
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"MayaS1988" wrote in message news:5cc85453-ede6-40ec-90fc-d12c502e6fe4...
Hi,
After creating a (working) dual boot system with Windows 7 home and Ubuntu and using a repair disk for windows recovery, I frequently get a popup saying my windows is not genuine. I do not get a black screen or the not-genuine message at login. Any idea how to suppress the popup? (since my windows is actually genuine, even according to MGADiag). This is my MGADiag output:Diagnostic Report (1.9.0019.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-W3JFG-GM6PH-T69FB
Windows Product Key Hash: bdOchG16XPAvD0wWuvrpTjGapnI=
Windows Product ID: 00359-OEM-9808703-38275
Windows Product ID Type: 8
Windows License Type: COA SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
File Scan Data-->
File Mismatch: C:\Windows\system32\en-us\user32.dll.mui[6.1.7600.16385]
Other data-->
SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP TouchSmart tm2 Notebook PC </Model></SYSTEM><BIOS><Manufacturer>Insyde</Manufacturer><Version>F.25</Version><SMBIOSVersion major="2" minor="6"/><Date>20110218000000.000000+000</Date></BIOS><HWID>86B90600018400FC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.1.7600.16385
Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_COA_SLP channel
Partial Product Key: T69FB
License Status: Licensed
Remaining Windows rearm count: 1
Trusted time: 8/4/2011 18:27:25
Windows Activation Technologies-->
HrOffline: 0x8004FE21
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
SLIC HPQOEM SLIC-MPC
I'm a little uncertain as to what your situation really is.....The BIOS appears to belong to HP - but the error messages tend to imply that the installation is not one from an HP disk.I suspect that you've used a recovery disk from another PC to reinstall Windows on this machine (or your 'service point' has) - and as a result the machine has been decalred non-genuine.Your major problem, though, is that there is a System file that is different from that which is expected.You should first attempt a repair using the System Restore option - to a time about 3-4 days prior to the date at which you first saw the problem.
--
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothThursday, August 4, 2011 9:04 PMModerator -
Hi,
unfortunately there is no system restore point before the first occurence, since it was more or less a fresh install (my hard disk crashed, got a new hard disk with pre-installed windows and I made a dual-boot system out of it). I think something went wrong with making the dual boot with Ubuntu. I guess I better restore the original windows install with the restore option HP gave me, and retry to make the dual-boot system with Ubuntu. Thanks for your help!
- Marked as answer by Darin Smith MS Friday, August 5, 2011 10:42 PM
Friday, August 5, 2011 8:11 AM