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Registereed WIN XP PRO fails validation to microsoft update, xmllitesetup.exe package corrupted too RRS feed

  • Question

  • Completed registration. Trying Microsoft Update, requires validation, go through the retry and the alternate methods, all fail. The only validation process that works is for IE7. I hit the resolve button on the reporting tool and it goes to a web page that requests validation all over again ... The web tdiagnostic tool pauses forever on 'Checking'.

     

    This is the third time I have done a fresh install and the symptoms are identical each time (automatic updates are loading).

     

    IE7 fails to load completely, xmllitesetup.exe keeps on indicating that it is corrupt. Is this related?

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Validation Control not Installed
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-*****-*****-*****

    Windows Product Key Hash: 9SEC1oWiatJOhzIBqegxibdCIqk=
    Windows Product ID: 76487-338-2628476-22751
    Windows Product ID Type: 5
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {961BDBA4-DFD7-4156-8BEE-ACF800738E45}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Not Registered. - 0x800703e61.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: Validation Control not Installed

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-470-80070002

    Browser Data-->
    Proxy settings: otcproxy.otc.adaptec.com:8080
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{961BDBA4-DFD7-4156-8BEE-ACF800738E45}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8D37J</PKey><PID>76487-338-2628476-22751</PID><PIDType>5</PIDType><SID>S-1-5-21-507921405-1202660629-1004336348</SID><SYSTEM><Manufacturer>BXPC</Manufacturer><Model>BXDSDT</Model></SYSTEM><BIOS/><HWID>C3873A0F01848043</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

     

    Thursday, September 6, 2007 7:02 PM

Answers

  • Salyzyn,

     

     

    Try the following:

     

    Remove the read-only attribute of the Wpa.dbl file. To do this, click Start, click Run, type:

     attrib -r %windir%\system32\wpa.dbl  and then click OK.


    Thank you,

     

    Stephen Holm, MS
    WGA Forum Manager

    Thursday, September 6, 2007 7:44 PM
  • Thanks Stephen, appreciate you taking the time.

     

    I instead ran a CMD window, and checked first the current attributes of the file, and only the Archive bit was set. I still ran the command to remove the read-only attribute just in case there is some underlying magic to contend with ;->

     

    Anyways Microsoft Update (Custom or Express) still same exact problem. reports 8DDD100F, I run again, it reports 80080101, I run the alternate and it fails with an ActiveX error 80080296.

    Friday, September 7, 2007 3:02 PM
  • Friday, September 7, 2007 4:59 PM
    Moderator
  • Thanks for the download reference.

     

    This version failed the first and the second attempt, but passed the 'alternate' method! (yahooo?)

     

    However, when I click on the 'Done' button to continue with the Microsoft Update site it returns to the 'beginning' again to go through the lengthy 'Checking for the latest updates for your computer...' operation all over again, then once again I am confronted with the Microsoft Genuine Advantage request. I retried and the 'alternate' method failed this second time through. So, not only am I confronted with a WGA issue, the Microsoft Update site has a bug dealing with the alternate method indicating success and propagating that status into the ongoing update process. :-(

     

    FYI, just in case something changed can be noticed, I ran the Diagnostic Report to keep us up-to-date::

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Validation Control not Installed
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-*****-*****-*****
    Windows Product Key Hash: 9SEC1oWiatJOhzIBqegxibdCIqk=
    Windows Product ID: 76487-338-2628476-22751
    Windows Product ID Type: 5
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {961BDBA4-DFD7-4156-8BEE-ACF800738E45}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Not Registered. - 0x800703e61.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: Yes
    Version: 1.7.18.1
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-470-80070002

    Browser Data-->
    Proxy settings: otcproxy.otc.adaptec.com:8080
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{961BDBA4-DFD7-4156-8BEE-ACF800738E45}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8D37J</PKey><PID>76487-338-2628476-22751</PID><PIDType>5</PIDType><SID>S-1-5-21-507921405-1202660629-1004336348</SID><SYSTEM><Manufacturer>BXPC</Manufacturer><Model>BXDSDT</Model></SYSTEM><BIOS/><HWID>C3873A0F01848043</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Friday, September 7, 2007 6:57 PM
  • Salyzyn,

     

    GREAT!!! Glad you are operational again. If you need further assistance post again.  Have a great weekend.

     

     

    Stephen Holm, MS

    Friday, September 7, 2007 8:39 PM

All replies

  • Salyzyn,

     

     

    Try the following:

     

    Remove the read-only attribute of the Wpa.dbl file. To do this, click Start, click Run, type:

     attrib -r %windir%\system32\wpa.dbl  and then click OK.


    Thank you,

     

    Stephen Holm, MS
    WGA Forum Manager

    Thursday, September 6, 2007 7:44 PM
  • Thanks Stephen, appreciate you taking the time.

     

    I instead ran a CMD window, and checked first the current attributes of the file, and only the Archive bit was set. I still ran the command to remove the read-only attribute just in case there is some underlying magic to contend with ;->

     

    Anyways Microsoft Update (Custom or Express) still same exact problem. reports 8DDD100F, I run again, it reports 80080101, I run the alternate and it fails with an ActiveX error 80080296.

    Friday, September 7, 2007 3:02 PM
  • Friday, September 7, 2007 4:59 PM
    Moderator
  • Thanks for the download reference.

     

    This version failed the first and the second attempt, but passed the 'alternate' method! (yahooo?)

     

    However, when I click on the 'Done' button to continue with the Microsoft Update site it returns to the 'beginning' again to go through the lengthy 'Checking for the latest updates for your computer...' operation all over again, then once again I am confronted with the Microsoft Genuine Advantage request. I retried and the 'alternate' method failed this second time through. So, not only am I confronted with a WGA issue, the Microsoft Update site has a bug dealing with the alternate method indicating success and propagating that status into the ongoing update process. :-(

     

    FYI, just in case something changed can be noticed, I ran the Diagnostic Report to keep us up-to-date::

     

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Validation Control not Installed
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-*****-*****-*****
    Windows Product Key Hash: 9SEC1oWiatJOhzIBqegxibdCIqk=
    Windows Product ID: 76487-338-2628476-22751
    Windows Product ID Type: 5
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: Retail
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    ID: {961BDBA4-DFD7-4156-8BEE-ACF800738E45}(3)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Not Registered. - 0x800703e61.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: Yes
    Version: 1.7.18.1
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: B4D0AA8B-470-80070002

    Browser Data-->
    Proxy settings: otcproxy.otc.adaptec.com:8080
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{961BDBA4-DFD7-4156-8BEE-ACF800738E45}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-8D37J</PKey><PID>76487-338-2628476-22751</PID><PIDType>5</PIDType><SID>S-1-5-21-507921405-1202660629-1004336348</SID><SYSTEM><Manufacturer>BXPC</Manufacturer><Model>BXDSDT</Model></SYSTEM><BIOS/><HWID>C3873A0F01848043</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Friday, September 7, 2007 6:57 PM
  • Salyzyn,

     

    GREAT!!! Glad you are operational again. If you need further assistance post again.  Have a great weekend.

     

     

    Stephen Holm, MS

    Friday, September 7, 2007 8:39 PM
  • You misunderstand me, we managed to get further, but we still can not complete a manual microsoft update because of bugs in the microsoft update's page handling of the alternate WGA. I would expect that WGA issues reported here also encompass the microsoft delivery mechanisms and not just the local machine's tools and software? Any way you can forward this issue to the appropriate software engineer responsible for the web page to correct this bug so I can complete the update of my machine? Our MIS will refuse to add the maching to the corporate network without all the updates :-(

    Monday, September 10, 2007 2:01 PM
  • Salyzyn,

     

    Let me look more into this and will get back with you.

     

     

    Thank you,

     

    Stephen Holm, MS

     

    Monday, September 10, 2007 7:32 PM
  • I appreciate anything you can do.

    I have been letting the microsoft update handler continue trickling in the updates automagically. It is stuck on one of the updates today, which may be a clue. KB922582 is failing with error(s) 0x8024200b, 0x80070643 and 0x20000001. I see others have reported this error in other forums with no posted solutions, save for a reference to a problem with Microsoft Office (which has yet to be installed on my machine). I have tried several reboots to no avail, same errors reported in the %windir%\WindowsUpdate.log. There is NO additional software installed on this machine, basic WINXP SP2 PRO install, machine behind a firewall, but no virus software etc. This basically means Windows update via webpage, BK922582 and IE7 all fail to function on this machine.

    Hope this helps
    Thursday, September 13, 2007 1:31 PM
  • Salyzyn,

     

    Good morning. First can you temporary disable the proxy settings set on the machine.  Also please disable all third party antivirus, firewall's, and spyware detection software. Next please try an alternate validation method by visiting the following website:  http://www.microsoft.com/genuine/downloads/RunHTA.aspx?displaylang=en&sGuid=4e3c774a-d5d6-467a-a403-d7bfa1757020&page=validate

     

     

    Thank you,

     

    Stephen Holm, MS

    Thursday, September 13, 2007 5:15 PM
  • Good morning Stephen.

     

    No third party software is installed in the system exhibiting the fault, no spyware or detection or antivirus. I can not turn off the proxy, all accesses in our network must go through the DMZ servers. I will try to bring the system home some time in the future to see if I can operate it under my high speed connection sans proxies and restrictive DMZ firewalls...

     

    To eliminate the corporate proxy server and firewalls as the fault, I ran the test on my laptop, as well as a co-workers machine plugged into my network connector. These have no troubles with either the link, or running microsoft update, and these machines have the corporate antivirus programs and copious amounts of third party software. Sadly, the system exhibiting the fault continues to fails with the url test you provided. I believe it sporadically passes this (similar) alternate test as part of the microsoft update as noted previously, but fails most of the time I am finding. And as I indicated, when it does pass, the update does not get clear notification of a pass when the alternate check is performed.

     

    I have not tried your url test multiple times, and under other scenarios (freshly after boot, and after the machine has run for a while only thus far) yet to see if it passes sporadically.

     

    Sincerely -- Mark Salyzyn

    Monday, September 17, 2007 2:18 PM