Vista re-activation after hardware repair

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  I bought Vista Ultimate 64bit for my home computer that I built.  Vista was installed and activated.  After a few months, the motherboard failed and I replaced it with a new one.  I had to reinstall Vista, but now it will not activate because the product key has already been activated.  My computer will stop working in 7 days unless it is activated.

   

  I talked to a customer service rep who said I need to pay $59 for tech support to issue a new product key.  I already spent hundreds of dollars on Vista and all I want to do is install Vista on my PC.

   

  Is it true that I have to pay more money to get my copy of Vista to work or was I talking to the wrong person?

  Thursday, August 2, 2007 12:54 PM