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MS Office 2007 I meet the eligibility requirements for the BONUS PACK Offer. Why did it fail on the process? RRS feed

  • Question

  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: 0x1
    Windows Product Key: *****-*****-JC648-H4CXX-JG64W
    Windows Product Key Hash: HRHhLyPFxVl0+HXVLe4sXBjTJjY=
    Windows Product ID: 89580-OEM-7300551-19442
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6000.2.00010100.0.0.001
    ID: c8be2851-5389-4328-9c13-90b07fc8e903
    Is Admin: No
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.5.723.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Ultimate
    Architecture: 0x00000000
    Build lab: 6000.vista_rtm.061101-2205
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: Registered, 1.6.21.0
    Signed By: Microsoft
    Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>c8be2851-5389-4328-9c13-90b07fc8e903</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010100.0.0.001</OS><PKey>*****-*****-*****-*****-JG64W</PKey><PID>89580-OEM-7300551-19442</PID><PIDType>3</PIDType><SID>S-1-5-21-72309071-2856386064-916740780</SID><SYSTEM><Manufacturer>NVIDIA</Manufacturer><Model>122-CK-NF68</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="4"/><Date>20070208000000.000000+000</Date></BIOS><HWID>5D313507018400FA</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>600CE05D53C370E</Val><Hash>zbLcQ2cMDczL3rX6lnldac4V2R0=</Hash><Pid>81602-903-4888347-68017</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Wednesday, March 28, 2007 10:09 PM

Answers

  • Dear TD,

    Thank you for your interest in the Buy Local program. The editions eligible for this offer are Microsoft Office Professional 2007 and Microsoft Office Small Business 2007. 

     

    Upon investigating your question, it appears that you are not eligible because you are running the following Office 2007 software: Microsoft Office Home and Student  2007.

     

    Please let me know if you have any additional questions or comments.

     

    Thank you,

    Jenifer

    Wednesday, March 28, 2007 10:19 PM