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WLOC WON'T START RRS feed

  • Question

  • happed a few days ago.  resolved with accessing WLOC Help button and following
    re-configuring start-up settings.

    This time I can't access anything on WLOC.

    Acer Veriton 6900 Pro Windows Pro all updates;
    with WLOC out now manually checking for updates
    Saturday, August 22, 2009 1:28 PM

Answers

All replies

  • I suggest uninstalling One Care, run the install cleanup tool - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/399071e2-49dc-4767-932d-d261e3965943 then reinstaaall One Care. If the issue persists after reinstallation please contact support. How to reach support - http://social.microsoft.com/Forums/en-US/onecareinstallandactivate/thread/30400b52-7f26-4ba0-bc18-17e305329d90
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Saturday, August 22, 2009 2:58 PM
    Moderator
  • Thank you.  I will certainly keep this for reference.

    I noticed in the interim that what's been different, WLOC starting / not starting,
    in most cases a "failed to initialize" pop-up appearing, is:]

    an "ATT Self-Support Tool" program wasn't starting as it
    ordinarily does.

    I've had serious problems with that program before.

    I've never known it to solve any software issue whatsoever.
    It certainly has consistently interfered with the normal operation
    of my computer, with some regularity, and I've tried unsuccessfully
    in the past to ditch it.

    I'm personally confident I can solve periodic WLOC and other issues
    by eliminating  the ATT Self-Support Tool. 

    Absolutely any assistance in doing so (I've been unable to) would be
    greatly appreciated.
    Saturday, August 22, 2009 5:14 PM
  • I would like to help but I am unfamiliar with that AT&T program.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh - Microsoft Security Essentials
    Saturday, August 22, 2009 6:56 PM
    Moderator
  • Now I did a System Restore and all is fine. 

    Frankly I'm clueless as to what the offending
    program was.

    But I don't take back wanting to ditch the ATT Self-Support Tool
    Sunday, August 23, 2009 1:23 PM