duplication rules avoiding contacts with transposed names RRS feed

  • Question

  • Trying to find out how to avoid duplicate contacts in CRM 2013.  Two different contacts are in the current system one being "John Doe" and the other being "Doe, John".  I want to find out how to stop those from being created or get a duplicate warning when trying to create names such as those moving forward.
    Thursday, June 12, 2014 7:58 PM