purchased already RRS feed

  • Question

  • I purchased autoCollage about 5 yrs ago, I even have some saved collages without watermarks to prove it.  But when I go to the micosoft site, and put in my registered name, it tells me that I don't have any purchases.  And ofcourse after upgrading computers and harddrives, I don't have the key anymore, so I not sure what else I can do.  There seems to be know way to contact them, and that they can look it up.  Any suggestions?
    Monday, August 26, 2013 5:12 AM

All replies

  • I was wondering if you figured out how to fix this as I have the same issue. Computer crashed and I no longer have the product key.
    Monday, November 4, 2013 10:18 PM
  • Try https://orderlookup.microsoft.com/en-GB/show and follow instructions.


    Tuesday, November 19, 2013 6:00 PM