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Extending subscription RRS feed

  • Question

  • Does entering license key extend from today's date or from the subscription end date? In other words, if I key a new key today will that add one year to my current end date (7/2009)?
    Robert Tankersley
    Friday, April 3, 2009 2:26 PM

Answers

  •  

    Renewal takes effect on the date that your current subscription expires.
    So, for you that would be 7/2010 after your renewal is processed.
    I
    t can take up to 24 hours for the subscription status to be updated in OneCare if you are renewing within 30 days of expiration and 5 days if renewal was performed between 90 and 30 days before expiration.

    -steve


    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Friday, April 3, 2009 2:44 PM
    Moderator

All replies

  •  

    Renewal takes effect on the date that your current subscription expires.
    So, for you that would be 7/2010 after your renewal is processed.
    I
    t can take up to 24 hours for the subscription status to be updated in OneCare if you are renewing within 30 days of expiration and 5 days if renewal was performed between 90 and 30 days before expiration.

    -steve


    Microsoft MVP Windows Live / Windows Live OneCare & Live Mesh Forum Moderator
    Friday, April 3, 2009 2:44 PM
    Moderator
  • Thanks for information.
    Robert Tankersley
    Friday, April 3, 2009 2:49 PM