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Windows Update error: Code 80070426

Question
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Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Status: GenuineValidation Code: 0Cached Online Validation Code: N/A, hr = 0x80070426Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA=Windows Product ID: 89572-OEM-7332166-00021Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.0.6002.2.00010300.2.0.002ID: {3432ABF3-6B58-4BA3-B94C-7E5CB2FF4CDB}(1)Is Admin: YesTestCab: 0x0LegitcheckControl ActiveX: N/A, hr = 0x80070002Signed By: N/A, hr = 0x80070002Product Name: Windows Vista (TM) Home BasicArchitecture: 0x00000000Build lab: 6002.vistasp2_gdr.100608-0458TTS Error:Validation Diagnostic:Resolution Status: N/A
Vista WgaER Data-->ThreatID(s): N/A, hr = 0x80070002Version: N/A, hr = 0x80070002
Windows XP Notifications Data-->Cached Result: N/A, hr = 0x80070002File Exists: NoVersion: N/A, hr = 0x80070002WgaTray.exe Signed By: N/A, hr = 0x80070002WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->Cached Result: N/A, hr = 0x80070002Version: N/A, hr = 0x80070002OGAExec.exe Signed By: N/A, hr = 0x80070002OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->Office Status: 109 N/AOGA Version: N/A, 0x80070002Signed By: N/A, hr = 0x80070002Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->Proxy settings: N/AUser Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)Default Browser: C:\Program Files\Internet Explorer\iexplore.exeDownload signed ActiveX controls: PromptDownload unsigned ActiveX controls: DisabledRun ActiveX controls and plug-ins: AllowedInitialize and script ActiveX controls not marked as safe: DisabledAllow scripting of Internet Explorer Webbrowser control: DisabledActive scripting: AllowedScript ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->Office Details: <GenuineResults><MachineData><UGUID>{3432ABF3-6B58-4BA3-B94C-7E5CB2FF4CDB}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-44MV3</PKey><PID>89572-OEM-7332166-00021</PID><PIDType>2</PIDType><SID>S-1-5-21-256361070-3893845500-1226852627</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv6000 (RD870AV#ABA) </Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.16 </Version><SMBIOSVersion major="2" minor="4"/><Date>20070202000000.000000+000</Date></BIOS><HWID>5E333507018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->Software Licensing service is not running.
Windows Activation Technologies-->N/A
HWID Data-->HWID Hash Current: QAAAAAEABwABAAIAAQABAAAABAABAAEAeqg+enQfFrugNIbz1kNozuIVSOTc03hrArzy9KqlObFEtFARrFb0SA==
OEM Activation 1.0 Data-->N/A
OEM Activation 2.0 Data-->BIOS valid for OA 2.0: yesWindows marker version: 0x20000OEMID and OEMTableID Consistent: yesBIOS Information:ACPI Table Name OEMID Value OEMTableID ValueAPIC HP 30BBFACP INTEL CALISTGAHPET HP 30BBBOOT HP 30BBMCFG HP 30BBTCPA HP 30BBAPIC HP 30BBSLIC HPQOEM SLIC-MPCSSDT HP 30BBSSDT HP 30BBSSDT HP 30BBSSDT HP 30BB
Thursday, January 20, 2011 5:30 PM
Answers
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"Prof Machiavelli" wrote in message news:5d53fd2f-1fee-42ae-ad6a-1a10fa590164...Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Status: GenuineValidation Code: 0Cached Online Validation Code: N/A, hr = 0x80070426Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA=Windows Product ID: 89572-OEM-7332166-00021Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.0.6002.2.00010300.2.0.002
Licensing Data-->Software Licensing service is not running.
While it may not be the while cause of your problem, one of the sources is the fact that the Software Licensing service is not running - and Vista requires this service to be active to be able to access Windows Updates.In the first instance, please attempt to start the service....Click on the Start buttonIn the search box, typeSERVICES.MSCand hit the Enter key.The Services control panel should appear (after you've accepted the UAC prompt)Look in that for the Software Licensing Service (slsvc) - highlight it, then right-click on it and select Properties.Check that the service is set to Automatic start (if not, set it that way, and then click Apply) - then try starting the service.Make a note of the EXACT error message (if any) you get, and post backIf you get no error message, and the service starts, then close the windows, and reboot the machine - open the Services control panel again (as above) and see whether the service has restarted OK. If it has, then try Windows Updates again.Either way, please repost with a fresh copy of the MGADiag report.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Monday, January 24, 2011 10:12 PM
Thursday, January 20, 2011 11:02 PMModerator
All replies
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Windows Update issues are addressed in the Windows Update Forum. Thank you!
Carey FrischThursday, January 20, 2011 6:56 PMModerator -
"Carey Frisch" wrote in message news:40ffc39d-9f44-4287-b4c0-c92a3d3603e4...Windows Update issues are addressed in the Windows Update Forum. Thank you!
Carey Frisch
.... not when they are caused by WGA problems, Carey - look before opening mouth!
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothThursday, January 20, 2011 10:54 PMModerator -
"Prof Machiavelli" wrote in message news:5d53fd2f-1fee-42ae-ad6a-1a10fa590164...Diagnostic Report (1.9.0027.0):-----------------------------------------Windows Validation Data-->Validation Status: GenuineValidation Code: 0Cached Online Validation Code: N/A, hr = 0x80070426Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA=Windows Product ID: 89572-OEM-7332166-00021Windows Product ID Type: 2Windows License Type: OEM SLPWindows OS version: 6.0.6002.2.00010300.2.0.002
Licensing Data-->Software Licensing service is not running.
While it may not be the while cause of your problem, one of the sources is the fact that the Software Licensing service is not running - and Vista requires this service to be active to be able to access Windows Updates.In the first instance, please attempt to start the service....Click on the Start buttonIn the search box, typeSERVICES.MSCand hit the Enter key.The Services control panel should appear (after you've accepted the UAC prompt)Look in that for the Software Licensing Service (slsvc) - highlight it, then right-click on it and select Properties.Check that the service is set to Automatic start (if not, set it that way, and then click Apply) - then try starting the service.Make a note of the EXACT error message (if any) you get, and post backIf you get no error message, and the service starts, then close the windows, and reboot the machine - open the Services control panel again (as above) and see whether the service has restarted OK. If it has, then try Windows Updates again.Either way, please repost with a fresh copy of the MGADiag report.
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Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Monday, January 24, 2011 10:12 PM
Thursday, January 20, 2011 11:02 PMModerator