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Unable to open or send e-mail in Windows Live Mail - just stopped working

    Question

  • My sister has been using Windows Live Mail since Christmas on a Windows 7 machine to access her Comcast e-mail.  Today, when she went in, she could see e-mail in her inbox, but she could not open it.  She also cannot access her contacts list. 

    She tried to send me a test e-mail, typing in my e-mail address instead of accessing it in her contact list, and she got an error saying the e-mail address was incorrect.

    She was able to log on to her e-mail via Comcast's website and read/send without any problems.  Research that I've done on the 'net has been fruitless at best.  Any suggestions on what to try?

    Tuesday, March 01, 2011 2:21 AM

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