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Office 2007 on Dead Hard drive - can't activate on new notebook. Help!!

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Hiya,

I received the student version of Office and installed it on my old notebook. Since then, the notebook has packed it in and i cannot recover what is on the hard drive. I have redownloaded Office but cannot activate it as it says i have reached my limit of activations. What can i do to fix this? Can i request them to cancel the product key for the old one and issue a new one that i can use?

I'm in the middle of the semester and i can't use my computer for any work at the moment! It's making life difficult!

Many thanks,

Elle

Monday, April 30, 2007 9:44 AM

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Swishy,

I understand the inconvenience you are currently experiencing and would like to provide you with some self-help options we have made available for our customers to address the issue you are currently experiencing. Please follow the steps outlined below as it could either resolve your issue or, if need be, provide us with additional information to determine the cause of this issue.

1. Ensure you log onto the computer experiencing the issue with “Administrator” rights.
2. Next we would like to confirm that you are running the most current version of the Genuine Advantage control on your computer. In order to do this please follow the below link and choose the “Validate Office” option.

http://www.microsoft.com/genuine

If the above steps did not resolve your issue lets continue with the steps below.

I would like to provide some of the self-help options we have made available for our customers to address these issues. If you could please follow the steps outlined below the diagnostics Web Site will attempt to resolve the validation errors you are experiencing with Office.
http://www.microsoft.com/Genuine/diag/RunDiags.aspx?displayLang=en

Next follow the on-screen prompts to resolve the issue if any of the checks at the above site fail. You can do this by choosing the “Resolve Now” button if it appears. If, after attempting to resolve the issue as per the instructions on the above site fails, please refer to the link below and run the MGA Diagnostics tool:

http://go.microsoft.com/fwlink/?linkid=52012

You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

1. After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.
2. Please return to this post and “Paste” the results here for additional review.

If the issue still has not been resolved could you please provide us with the following information?

Thank you
Stephen Holm
OGA Forum Manager

Monday, April 30, 2007 9:10 PM
0

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Hiya,

Thanks for your reply. I followed all the steps as instructed. Below is the Diagnostic Report as requested. I have read all the information i can find on the site re:activation and validation. I understand that i need to activate the software and it is genuine as i purchased it through the student offer available from Microsoft. I installed and activated it on my old laptop which has now stopped working and i have been unable to recover anything from the hard drive. I really need to sort this out as i cannot complete any of my uni work on my new laptop. Is there a way that the old product key can be deactivated so that copy of Office can't be used and reissue me with a new key so i can activate this copy?

Help!

Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: 0x1
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: 1c7a54c0-2def-47f9-b67b-2fdc9a8c5358
Is Admin: No
AutoDial: Yes
Registry: 0x0
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 101 Not Activated
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>1c7a54c0-2def-47f9-b67b-2fdc9a8c5358</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-3045668493-3609140194-2010665908</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MXC061 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="4"/><Date>20070402000000.000000+000</Date></BIOS><HWID>0F323507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M07 </OEMTableID></OEM></MachineData> <Software><Office><Result>101</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>4FFA473088F34F4</Val><Hash>vzJByveK7g7UKk6sXWiH5ANAn0U=</Hash><Pid>81608-634-0040296-65846</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>

Tuesday, May 1, 2007 7:02 PM
0

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Swishy,

First you can only install one copy of Office per machine. I think this is what you are telling me. Second as for your laptop crashing you will need to contact the manufacture and/or local technicial support for a resolution. The hard part will be extracting existing data prior re-installing or using the reinstallation recovery CDs. Now I can assist with activating your Office. This probably won't help until your system is operational again.

I understand the inconvenience you are currently experiencing surrounding Office activation. In turn I would like to provide the following steps to try and resolve the issue. Please follow the steps to attempt resolving this issue. Open My Computer located on your desktop
1. Go to: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\

NOTE: The application data file may be hidden. Use the Tools drop down menu and follow: Folder Options->View->Hidden Files and Folders->Show Hidden Files and Folders to show the folder. Please re-hide the files once you have completed all the steps.

2. Right click the data.dat file, then click “Delete”.
3. This data.dat file is for Office (not OGA)
4. Once the file has been deleted, open an Office application such as MS Word and “ACTIVATE” it.
5. If product activation was successful try the Office Genuine Advantage (OGA). Please launch the following link and begin the OGA process again: (this is the OGA part; Office Genuine Advantage): http://www.microsoft.com/genuine/office/Validate.aspx?displaylang=eng
The following Knowledge Base Articles can provide more information for Office Activation issues:

http://support.microsoft.com/kb/903275/en-us

How to troubleshoot problems that you may experience when you try to activate a 2007 Office product
http://support.microsoft.com/kb/919895

Did this work? I look forward to the outcome at your earliest opportunity.

Thank you
Stephen Holm
OGA Forum Manager

Tuesday, May 1, 2007 8:39 PM
0

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Hi Stephen,

I really appreciate your help. I'll try the steps you suggested when i get home from work. The problem is that i have activated Office on my old laptop which is now broken. A technician has seen it and said i cannot recover what is on the hard drive. I have a new laptop now with Office installed but i cannot activate it as it says i have reached my limit of activations. So i just wanted to know if there is a way i can activate Office on my new laptop or be issued a new product key so i can activate it.

I'll try your suggestions when i get home.

Once again, thanks for your help!

Wednesday, May 2, 2007 8:33 AM
0

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If you do not have Internet connectivity, or you choose not to activate Office by using the Internet, you can select the “Activate by using the telephone” option. To activate the product this way, follow these steps:

1) Start any Office program.
2) In the “Office Activation Wizard”, click the “Activate by using the telephone” option, and then click Next
3) Read the “Microsoft Office Privacy Policy” page, and then click “Next”.
Note You are not required to read the Microsoft Office Privacy Policy to continue these steps in Microsoft Office 2007. A link to the Microsoft Office Privacy Policy is provided so that you can read it at any time.
4) In the “Select your location” list, select a country or region. Call the telephone number that is listed on line 2. The customer service agent will ask you for the installation ID and will give you a confirmation ID in return. Type the confirmation ID in the boxes provided.
5) Click “Next”.
6) On the “Activation Complete” page, click “Finish”.

Please reference the following KB Article should you have any problems http://support.microsoft.com/kb/903275/en-us. Here you will find links for various resolutions which you may encounter. Also reference the following site for various telephone activation centers: http://support.microsoft.com/kb/326851. Please re-post here should you need further assistance. Thank you and have a great day!

Thank you
Stephen Holm
OGA Forum Manager

Friday, May 4, 2007 6:50 PM
0

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Swishy 79

Please reference the following KB article for various telephone activation centers: http://support.microsoft.com/kb/326851. If this doesn't work could you please file a service request with Microsoft Product Support: http://go.microsoft.com/fwlink/?LinkId=52029 . Explain your situation to the CS agent this is after you try the activation process in the above KB article. Once you have done that, please reply back to this post and provide the SR # generated by the service request. Please let us know if you would be willing to do this!!

Thank you
Stephen Holm
OGA Forum Manager

Tuesday, May 15, 2007 12:55 AM

All replies

0

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Swishy,

I understand the inconvenience you are currently experiencing and would like to provide you with some self-help options we have made available for our customers to address the issue you are currently experiencing. Please follow the steps outlined below as it could either resolve your issue or, if need be, provide us with additional information to determine the cause of this issue.

1. Ensure you log onto the computer experiencing the issue with “Administrator” rights.
2. Next we would like to confirm that you are running the most current version of the Genuine Advantage control on your computer. In order to do this please follow the below link and choose the “Validate Office” option.

http://www.microsoft.com/genuine

If the above steps did not resolve your issue lets continue with the steps below.

I would like to provide some of the self-help options we have made available for our customers to address these issues. If you could please follow the steps outlined below the diagnostics Web Site will attempt to resolve the validation errors you are experiencing with Office.
http://www.microsoft.com/Genuine/diag/RunDiags.aspx?displayLang=en

Next follow the on-screen prompts to resolve the issue if any of the checks at the above site fail. You can do this by choosing the “Resolve Now” button if it appears. If, after attempting to resolve the issue as per the instructions on the above site fails, please refer to the link below and run the MGA Diagnostics tool:

http://go.microsoft.com/fwlink/?linkid=52012

You will be prompted to either “Run” or “Save” the tool. Choose to “Run” the tool and follow the on-screen prompts. You will receive an “Internet Explorer-Security Warning” dialog box for the “Windows Genuine Advantage Diagnostic Tool”; you must choose to “Run” this tool when prompted.

Once you are presented with the Diagnostics tool choose “Continue” to run the diagnostic report. If the “RESOLVE” button is available after running the diagnostics, please click “RESOLVE” to allow the diagnostic tool to attempt a repair.

1. After running the MGA Diagnostic tool, click on the “Windows” tab and then click on “Copy”.
2. Please return to this post and “Paste” the results here for additional review.

If the issue still has not been resolved could you please provide us with the following information?

Thank you
Stephen Holm
OGA Forum Manager

Monday, April 30, 2007 9:10 PM
0

Sign in to vote

Hiya,

Thanks for your reply. I followed all the steps as instructed. Below is the Diagnostic Report as requested. I have read all the information i can find on the site re:activation and validation. I understand that i need to activate the software and it is genuine as i purchased it through the student offer available from Microsoft. I installed and activated it on my old laptop which has now stopped working and i have been unable to recover anything from the hard drive. I really need to sort this out as i cannot complete any of my uni work on my new laptop. Is there a way that the old product key can be deactivated so that copy of Office can't be used and reissue me with a new key so i can activate this copy?

Help!

Diagnostic Report (1.7.0012.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Detailed Status: 0x1
Windows Product Key: *****-*****-F4GJK-KG77H-B9HD2
Windows Product Key Hash: iJAth4TbScMi8HdcPurlASXdEkw=
Windows Product ID: 89578-OEM-7332157-00204
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: 1c7a54c0-2def-47f9-b67b-2fdc9a8c5358
Is Admin: No
AutoDial: Yes
Registry: 0x0
WGA Version: Registered, 1.7.36.0
Signed By: Microsoft
Product Name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_rtm.061101-2205
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Notifications Data-->
Cached Result: N/A
File Exists: No
Version: N/A
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 101 Not Activated
OGA Version: Registered, 1.6.21.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-138-80041010_025D1FF3-324-80040154_025D1FF3-269-80040154_025D1FF3-273-80070002

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>1c7a54c0-2def-47f9-b67b-2fdc9a8c5358</UGUID><Version>1.7.0012.0</Version><OS>6.0.6000.2.00010300.0.0.003</OS><PKey>*****-*****-*****-*****-B9HD2</PKey><PID>89578-OEM-7332157-00204</PID><PIDType>2</PIDType><SID>S-1-5-21-3045668493-3609140194-2010665908</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>MXC061 </Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A10</Version><SMBIOSVersion major="2" minor="4"/><Date>20070402000000.000000+000</Date></BIOS><HWID>0F323507018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>M07 </OEMTableID></OEM></MachineData> <Software><Office><Result>101</Result><Products><Product GUID="{91120000-002E-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Ultimate 2007</Name><Ver>12</Ver><Val>4FFA473088F34F4</Val><Hash>vzJByveK7g7UKk6sXWiH5ANAn0U=</Hash><Pid>81608-634-0040296-65846</Pid><PidType>1</PidType></Product></Products></Office></Software></GenuineResults>

Tuesday, May 1, 2007 7:02 PM
0

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Swishy,

First you can only install one copy of Office per machine. I think this is what you are telling me. Second as for your laptop crashing you will need to contact the manufacture and/or local technicial support for a resolution. The hard part will be extracting existing data prior re-installing or using the reinstallation recovery CDs. Now I can assist with activating your Office. This probably won't help until your system is operational again.

I understand the inconvenience you are currently experiencing surrounding Office activation. In turn I would like to provide the following steps to try and resolve the issue. Please follow the steps to attempt resolving this issue. Open My Computer located on your desktop
1. Go to: C:\Documents and Settings\All Users\Application Data\Microsoft\Office\Data\

NOTE: The application data file may be hidden. Use the Tools drop down menu and follow: Folder Options->View->Hidden Files and Folders->Show Hidden Files and Folders to show the folder. Please re-hide the files once you have completed all the steps.

2. Right click the data.dat file, then click “Delete”.
3. This data.dat file is for Office (not OGA)
4. Once the file has been deleted, open an Office application such as MS Word and “ACTIVATE” it.
5. If product activation was successful try the Office Genuine Advantage (OGA). Please launch the following link and begin the OGA process again: (this is the OGA part; Office Genuine Advantage): http://www.microsoft.com/genuine/office/Validate.aspx?displaylang=eng
The following Knowledge Base Articles can provide more information for Office Activation issues:

http://support.microsoft.com/kb/903275/en-us

How to troubleshoot problems that you may experience when you try to activate a 2007 Office product
http://support.microsoft.com/kb/919895

Did this work? I look forward to the outcome at your earliest opportunity.

Thank you
Stephen Holm
OGA Forum Manager

Tuesday, May 1, 2007 8:39 PM
0

Sign in to vote

Hi Stephen,

I really appreciate your help. I'll try the steps you suggested when i get home from work. The problem is that i have activated Office on my old laptop which is now broken. A technician has seen it and said i cannot recover what is on the hard drive. I have a new laptop now with Office installed but i cannot activate it as it says i have reached my limit of activations. So i just wanted to know if there is a way i can activate Office on my new laptop or be issued a new product key so i can activate it.

I'll try your suggestions when i get home.

Once again, thanks for your help!

Wednesday, May 2, 2007 8:33 AM
0

Sign in to vote

If you do not have Internet connectivity, or you choose not to activate Office by using the Internet, you can select the “Activate by using the telephone” option. To activate the product this way, follow these steps:

1) Start any Office program.
2) In the “Office Activation Wizard”, click the “Activate by using the telephone” option, and then click Next
3) Read the “Microsoft Office Privacy Policy” page, and then click “Next”.
Note You are not required to read the Microsoft Office Privacy Policy to continue these steps in Microsoft Office 2007. A link to the Microsoft Office Privacy Policy is provided so that you can read it at any time.
4) In the “Select your location” list, select a country or region. Call the telephone number that is listed on line 2. The customer service agent will ask you for the installation ID and will give you a confirmation ID in return. Type the confirmation ID in the boxes provided.
5) Click “Next”.
6) On the “Activation Complete” page, click “Finish”.

Please reference the following KB Article should you have any problems http://support.microsoft.com/kb/903275/en-us. Here you will find links for various resolutions which you may encounter. Also reference the following site for various telephone activation centers: http://support.microsoft.com/kb/326851. Please re-post here should you need further assistance. Thank you and have a great day!

Thank you
Stephen Holm
OGA Forum Manager

Friday, May 4, 2007 6:50 PM
0

Sign in to vote

Swishy 79

Please reference the following KB article for various telephone activation centers: http://support.microsoft.com/kb/326851. If this doesn't work could you please file a service request with Microsoft Product Support: http://go.microsoft.com/fwlink/?LinkId=52029 . Explain your situation to the CS agent this is after you try the activation process in the above KB article. Once you have done that, please reply back to this post and provide the SR # generated by the service request. Please let us know if you would be willing to do this!!

Thank you
Stephen Holm
OGA Forum Manager

Tuesday, May 15, 2007 12:55 AM
0

Sign in to vote

i seem to be having the same problem so i am pasting mine as well if you could help me that would be greatly appreciated and my problem is actually the same as swishy79

Thanks

Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0

Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-QCPVQ-KHRB8-RMV82
Windows Product Key Hash: +Rj3N34NLM2JqoBO/OzgzTZXgbY=
Windows Product ID: 00359-OEM-8992687-00095
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7600.2.00010300.0.0.003
ID: {D9EFA31A-6896-48CF-A857-0950907F703C}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7600.win7_rtm.090713-1255
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 101 Not Activated
Microsoft Office Professional Plus 2007 - 101 Not Activated
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{D9EFA31A-6896-48CF-A857-0950907F703C}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-RMV82</PKey><PID>00359-OEM-8992687-00095</PID><PIDType>2</PIDType><SID>S-1-5-21-1536420182-2840217301-4052423988</SID><SYSTEM><Manufacturer>Dell Inc.</Manufacturer><Model>Studio 1555</Model></SYSTEM><BIOS><Manufacturer>Dell Inc.</Manufacturer><Version>A08</Version><SMBIOSVersion major="2" minor="5"/><Date>20091107000000.000000+000</Date></BIOS><HWID>C2BB3607018400F8</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>DELL </OEMID><OEMTableID>QA09   </OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>101</Result><Products><Product GUID="{91120000-0011-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>9915F5CC41AF712</Val><Hash>aChAP2Nff5BpEACmwug8ietNDBQ=</Hash><Pid>89446-905-6711893-65155</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="101"/><App Id="16" Version="12" Result="101"/><App Id="18" Version="12" Result="101"/><App Id="19" Version="12" Result="101"/><App Id="1A" Version="12" Result="101"/><App Id="1B" Version="12" Result="101"/><App Id="44" Version="12" Result="101"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7600.16385

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, OEM_SLP channel
Activation ID: d2c04e90-c3dd-4260-b0f3-f845f5d27d64
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00178-926-800095-02-1033-7600.0000-3592009
Installation ID: 007482332592766015075950298700654006170526279570856014
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: RMV82
License Status: Licensed
Remaining Windows rearm count: 3
Trusted time: 1/13/2010 7:39:17 PM

HWID Data-->
HWID Hash Current: NgAAAAEABQABAAEAAAACAAAAAgABAAEA6GEwQh4H7lVsZXp/Jp5qC2a/xnCaiERJEJISCkbK

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   PTLTD     APIC
FACP   INTEL   CRESTLNE
HPET   INTEL   CRESTLNE
BOOT   PTLTD   $SBFTBL$
MCFG   INTEL   CRESTLNE
SLIC   DELL   QA09
OSFR   DELL   DELL
SSDT   PmRef  CpuPm
SSDT   PmRef  CpuPm
SSDT   PmRef  CpuPm

Thursday, January 14, 2010 1:43 AM
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Hello kylew320,

Please do not piggyback on other posts, espeically ones that are 2-1/2 years old.

Please start your own thread, copy your mgadiag report into it, and provide a detailed description of your problem.

Thanx!
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

Thursday, January 14, 2010 4:48 AM

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Office 2007 on Dead Hard drive - can't activate on new notebook. Help!!

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