This laptop was purchased through the HP Employee Purchase program. When "not genuine" messages first appeared, we couldn't find the original CDs. Now that we have found them, we can't get the validation tool to request the CDs for validation. Help!
Diagnostic Report (1.9.0027.0):
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Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A
Windows Product Key: *****-*****-FK393-PGWQW-PYGDM
Windows Product Key Hash: O8MkKeK+LuZNlcPiqFU0dMxUO2Y=
Windows Product ID: 76487-OEM-2260396-13372
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 5.1.2600.2.00010100.3.0.pro
ID: {BCF01A5C-6D5F-4929-8245-32FCF41078A0}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: Registered, 1.9.42.0
Signed By: Microsoft
Product Name: N/A
Architecture: N/A
Build lab: N/A
TTS Error: N/A
Validation Diagnostic: 025D1FF3-230-1
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A
Version: N/A
Windows XP Notifications Data-->
Cached Result: 0
File Exists: Yes
Version: 1.9.40.0
WgaTray.exe Signed By: Microsoft
WgaLogon.dll Signed By: Microsoft
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 103 Blocked VLK
Microsoft Office XP Professional - 103 Blocked VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-230-1
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{BCF01A5C-6D5F-4929-8245-32FCF41078A0}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-PYGDM</PKey><PID>76487-OEM-2260396-13372</PID><PIDType>3</PIDType><SID>S-1-5-21-1501875895-3104564171-1850801256</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP
Compaq nc8230 (PV406AW#ABA)</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>68DTV Ver. F.0F</Version><SMBIOSVersion major="2" minor="3"/><Date>20050915000000.000000+000</Date><SLPBIOS>Compaq,Hewlett,Hewlett,Compaq</SLPBIOS></BIOS><HWID>1F863807018400D2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central
Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>HP</name><model></model></SBID><OEM/><GANotification><File Name="WgaTray.exe"
Version="1.9.40.0"/><File Name="WgaLogon.dll" Version="1.9.40.0"/><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product
GUID="{90110409-6000-11D3-8CFE-0050048383C9}"><LegitResult>103</LegitResult><Name>Microsoft Office XP Professional</Name><Ver>10</Ver><Val>A8B80304C4EE294</Val><Hash>WMLMpUqkoWl1zRoGxBxrcFw3bhM=</Hash><Pid>54186-640-1191144-17342</Pid><PidType>14</PidType></Product></Products><Applications><App
Id="15" Version="10" Result="103"/><App Id="16" Version="10" Result="103"/><App Id="18" Version="10" Result="103"/><App Id="1A" Version="10" Result="103"/><App Id="1B" Version="10" Result="103"/></Applications></Office></Software></GenuineResults>
Licensing Data-->
N/A
Windows Activation Technologies-->
N/A
HWID Data-->
N/A
OEM Activation 1.0 Data-->
BIOS string matches: yes
Marker string from BIOS: A5CC:Compaq Computer Corporation|13124:Compaq Computer Corporation|1FFEA:Compaq Computer Corporation|130CC:Compaq Computer Corporation|130CC:Compaq Computer Corporation|1FFEA:Hewlett-Packard Company|130CC:Hewlett-Packard Company
Marker string from OEMBIOS.DAT: Compaq,Hewlett,Hewlett,Compaq
OEM Activation 2.0 Data-->
N/A
