Microsoft Update will not update w/ one care or manually RRS feed

  • Question



     There is some sort of adware on my system which one care will not eliminate and at the same time the Microsoft Update gets this error:

    [Error number: 0x80072EE7}

    I have already worked through all the microsoft procedures and none help (listed on their help page). It seems the ad ware keps the pages from opening the correct http addresses.. This is the one that will not open:


    Friday, July 11, 2008 4:39 PM


All replies

  • See this Microsoft Knowledge Base article to resolve the 0x80072EE7 error - http://support.microsoft.com/kb/883821

    If you think this issue is caused by undetected malware please contact support. How to reach support - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

    Saturday, July 12, 2008 11:25 PM
  • Thank you. Yes, I have been through the microsoft knowledge base with no results so it must be Maneare. I will follow your 2nd suggestion and let you know if this works! Thank you...


    Sunday, July 13, 2008 10:04 PM
  • I an unable to reach support. The links and instructions just go to a loop which sends me back to the same place or Qwest Internet help which is the hardware side.. Do you have a link to the help people??

    Thnk you!

    Monday, July 14, 2008 2:12 PM
  • If your subscription is provided with your Qwest subscription, Qwest is the front line support for your OneCare subscription, Bill.



    Monday, July 14, 2008 5:00 PM