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Object doesn't support property or method 'Refresh' RRS feed

  • Question

  • On an Opportunity form I have a number of Subgrids, Sections and Lists (Views), i.e. Appointments, Phone Calls, Email, etc.

    If I press the refresh button on the top right hand corner of each of these views they all refresh the contents as expected  apart from the Email view which shows there is an error on the page and when I close the page down I get the error dialog and if I click the "View the data that will be sent to microsoft" hyperlink it shows:

    Microsoft Dynamics CRM Error Report Contents

    <CrmScriptErrorReport>
      <ReportVersion>1.0</ReportVersion>
      <ScriptErrorDetails>
       <Message>Object doesn't support property or method 'Refresh'</Message>
       <Line>976</Line>
       <URL>/userdefined/edit.aspx?_gridType=3&etc=3&id=%7b840C4FC2-749D-E411-A4AA-00155DF1E217%7d&pagemode=iframe&preloadcache=1448468855817&rskey=883789930</URL>
       <PageURL>/userdefined/edit.aspx?_gridType=3&etc=3&id=%7b840C4FC2-749D-E411-A4AA-00155DF1E217%7d&pagemode=iframe&preloadcache=1448468855817&rskey=883789930</PageURL>
       <Function></Function>
       <CallStack>
       </CallStack>
      </ScriptErrorDetails>
      <ClientInformation>
       <BrowserUserAgent>Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.1; WOW64; Trident/7.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; .NET4.0C; .NET4.0E; InfoPath.3)</BrowserUserAgent>
       <BrowserLanguage>en-US</BrowserLanguage>
       <SystemLanguage>en-US</SystemLanguage>
       <UserLanguage>en-GB</UserLanguage>
       <ScreenResolution>1920x1080</ScreenResolution>
       <ClientName>Web</ClientName>
       <ClientTime>2015-11-25T16:31:11</ClientTime>
      </ClientInformation>
      <ServerInformation>
        <OrgLanguage>1033</OrgLanguage>
        <OrgCulture>2057</OrgCulture>
        <UserLanguage>1033</UserLanguage>
        <UserCulture>2057</UserCulture>
        <OrgID>{325CD460-7809-E211-A4D0-02BF0A86F1E1}</OrgID>
        <UserID>{82BC61EF-740C-E211-A4D0-02BF0A86F1E1}</UserID>
        <CRMVersion>5.0.9690.2730</CRMVersion>
      </ServerInformation>
    </CrmScriptErrorReport>

    Now there is code behind the form, but only on the onload event.

    Has anyone else had this issue, it only happens on the emails and not Phone Calls etc.

    Any help would be appreciated.

    regards,

    Matt

    Wednesday, November 25, 2015 4:35 PM

All replies

  • I forgot to add changing the email view to another, it has two views available to it, doesn't cause an error only the refresh.

    Also if I click on the left handside of the form and select emails it displays all of the emails and I can click refresh on there and it refreshes as expected with no error.

    regards,

    Matt


    • Edited by Matt_H_UK Wednesday, November 25, 2015 4:41 PM
    Wednesday, November 25, 2015 4:39 PM
  • Anyone have any pointers?

    Matt

    Wednesday, December 2, 2015 9:43 AM