office is not genuine, I say it is

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  Hey Gerisauter,
  
  I looked at the website you provided and you did purchase what looks to be a non-genuine copy of windows following things dont look right.
  
  When I google the key its all over the web please click on google. Your key is everywhere so I would suggest contacting the micrsoft piracy department.
  There are three ways to report piracy.
  

  Method 1: E-mail piracy@microsoft.com.

  Method 2: Call the Microsoft Anti-Piracy Hotline at (800) RU-LEGIT.

  Method 3: Fill out an online reporting form.

  
  Let them know that you paid 90 dollars for office and also i would contact your creditcard and see if they can reinburse you for puchasing counterfit software.
  
  I hope this helps and good luck to you.

  • Marked as answer by Darin Smith MS Saturday, January 9, 2010 12:39 AM

  Friday, January 8, 2010 5:41 PM
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  Hi Gerisauter,
  
  I fully agree with Michael.
  
  The software is non-genuine,
  I encourage you to submit a Piracy Report
  
  and Most Definitely dispute the charges!
  
  Thanks,
  Darin MS

  Saturday, January 9, 2010 12:39 AM
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  Hallo guys
  
  I chose Method 3 and I contacted the seller for a new key or a refund.
  
  Let's see how this will work.
  
  Sincerely, Geri Sauter

  Saturday, January 9, 2010 10:02 AM
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  Hello gerisauter,
  
  You did not post the full mgadiag report, but I have a feeling that, if you also received Visio from them, then it, too, is nongenuine as it is most likely also a volume licensing edition of Visio, which should not be sold to individual conusmers such as yourself.
  
  Please make every effort via your payment method to get a chargeback or refund for the money you spent, as it did not purchase genuine software.
  
  Microsoft does have an effective program to provide complimnetary replacement software for those who purchase counterfeit Microsoft software, but this program only applies to those who purchase software on counterfeit discs.

  ---

  For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

  Saturday, January 9, 2010 4:17 PM
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  Hello Dan
  
  I've got visio as you mentioned, but it is genuine. Therefore I didn't included that part. Actually I could download it for free because I'm - even at my age - a Masterstudent at the Graduate School of Business in St. Gallen. 
  
  However, I ran the test again and mail you the complete report. 
  
  
  Diagnostic Report (1.9.0011.0):
  -----------------------------------------
  WGA Data-->
  Validation Status: Genuine
  Validation Code: 0

  Cached Validation Code: N/A, hr = 0xc004f012
  Windows Product Key: *****-*****-BV9K9-9PKD7-DDTB4
  Windows Product Key Hash: FMdIBynJItKxQ4HTfF8bYuzZvW8=
  Windows Product ID: 00359-OEM-8882423-46164
  Windows Product ID Type: 3
  Windows License Type: OEM System Builder
  Windows OS version: 6.1.7600.2.00010300.0.0.003
  ID: {4872F24C-D3A8-4DE9-BC0D-A1BF6376727B}(3)
  Is Admin: Yes
  TestCab: 0x0
  WGA Version: N/A, hr = 0x80070002
  Signed By: N/A, hr = 0x80070002
  Product Name: Windows 7 Home Premium
  Architecture: 0x00000000
  Build lab: 7600.win7_rtm.090713-1255
  TTS Error:
  Validation Diagnostic:
  Resolution Status: N/A

  WgaER Data-->
  ThreatID(s): N/A, hr = 0x80070002
  Version: N/A, hr = 0x80070002

  WGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  File Exists: No
  Version: N/A, hr = 0x80070002
  WgaTray.exe Signed By: N/A, hr = 0x80070002
  WgaLogon.dll Signed By: N/A, hr = 0x80070002

  OGA Notifications Data-->
  Cached Result: N/A, hr = 0x80070002
  Version: 2.0.48.0
  OGAExec.exe Signed By: Microsoft
  OGAAddin.dll Signed By: Microsoft

  OGA Data-->
  Office Status: 103 Blocked VLK
  Microsoft Office Enterprise 2007 - 103 Blocked VLK
  Microsoft Office Visio Professional 2007 - 100 Genuine
  OGA Version: Registered, 2.0.48.0
  Signed By: Microsoft
  Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

  Browser Data-->
  Proxy settings: N/A
  User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
  Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
  Download signed ActiveX controls: Prompt
  Download unsigned ActiveX controls: Disabled
  Run ActiveX controls and plug-ins: Allowed
  Initialize and script ActiveX controls not marked as safe: Disabled
  Allow scripting of Internet Explorer Webbrowser control: Disabled
  Active scripting: Allowed
  Script ActiveX controls marked as safe for scripting: Allowed

  File Scan Data-->

  Other data-->
  Office Details: <GenuineResults><MachineData><UGUID>{4872F24C-D3A8-4DE9-BC0D-A1BF6376727B}</UGUID><Version>1.9.0011.0</Version><OS>6.1.7600.2.00010300.0.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DDTB4</PKey><PID>00359-OEM-8882423-46164</PID><PIDType>3</PIDType><SID>S-1-5-21-780065672-881405441-1951607082</SID><SYSTEM><Manufacturer>Acer</Manufacturer><Model>Aspire 6930G     </Model></SYSTEM><BIOS><Manufacturer>Acer   </Manufacturer><Version>v0.3236</Version><SMBIOSVersion major="2" minor="5"/><Date>20090310000000.000000+000</Date></BIOS><HWID>A3BB3607018400F8</HWID><UserLCID>0807</UserLCID><SystemLCID>0407</SystemLCID><TimeZone>Mitteleuropäische Zeit(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>103</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>103</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ACD7202654E586</Val><Hash>fFic3JgCreGGRxyF8uMWB4R4Jcg=</Hash><Pid>89388-707-1528066-65156</Pid><PidType>14</PidType></Product><Product GUID="{90120000-0051-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Visio Professional 2007</Name><Ver>12</Ver><Val>88652ACCE4ED710</Val><Hash>uvwmF+ze99kePTl0jZiYCP1qHno=</Hash><Pid>89405-904-6522992-63451</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="103"/><App Id="16" Version="12" Result="103"/><App Id="18" Version="12" Result="103"/><App Id="19" Version="12" Result="103"/><App Id="1A" Version="12" Result="103"/><App Id="1B" Version="12" Result="103"/><App Id="44" Version="12" Result="103"/><App Id="53" Version="12" Result="100"/><App Id="A1" Version="12" Result="103"/><App Id="BA" Version="12" Result="103"/></Applications></Office></Software></GenuineResults> 

  Spsys.log Content: 0x80070002

  Licensing Data-->
  Softwarelizenzierungsdienst-Version: 6.1.7600.16385

  Name: Windows(R) 7, HomePremium edition
  Beschreibung: Windows Operating System - Windows(R) 7, OEM_COA_NSLP channel
  Aktivierungs-ID: 9f83d90f-a151-4665-ae69-30b3f63ec659
  Anwendungs-ID: 55c92734-d682-4d71-983e-d6ec3f16059f
  Erweiterte PID: 00359-00176-824-246164-02-1031-7600.0000-3532009
  Installations-ID: 014524151261566633182272041932646375563706394544456134
  Prozessorzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88338
  Computerzertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88339
  Lizenz-URL verwenden: http://go.microsoft.com/fwlink/?LinkID=88341
  Product Key-Zertifikat-URL: http://go.microsoft.com/fwlink/?LinkID=88340
  Teil-Product Key: DDTB4
  Lizenzstatus: Lizenziert
  Verbleibende Windows Rearm-Anzahl: 3
  Vertrauenswürdige Zeit: 09-Jan-2010 18:52:42

  HWID Data-->
  HWID Hash Current: MgAAAAEAAQABAAEAAAACAAAABAABAAEAeqggZlRN9qc68votmoig8tchmBY0qYDoRso=

  OEM Activation 1.0 Data-->
  N/A

  OEM Activation 2.0 Data-->
  BIOS valid for OA 2.0: yes
  Windows marker version: 0x0
  OEMID and OEMTableID Consistent: yes
  BIOS Information:
    ACPI Table Name OEMID Value OEMTableID Value
    APIC   PTLTD     APIC 
    FACP   INTEL   CRESTLNE
    HPET   INTEL   CRESTLNE
    BOOT   PTLTD   $SBFTBL$
    MCFG   INTEL   CRESTLNE
    SLIC   ACRSYS  ACRPRDCT
    ASF!   OEMID   OEMTBL 
    SSDT   SataRe  SataAhci
    SSDT   SataRe  SataAhci
    SSDT   SataRe  SataAhci
    SSDT   SataRe  SataAhci

  Thank you very much for your assistance. I'm very glad. Let's see how it develops.
  It's tpp bad I haven't a disk. So MS won't help me in my situation.
  
  Sincerely yours,
  Geri Sautger

  Saturday, January 9, 2010 6:11 PM
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  Hello gerisauter,
  
  The full mgadiag report that you posted is showing that you Visio Professional 2007 is a Genuine retail license, so no worries there.
  
  If you are a registered student at a University, you would most likely qualify for the Office "Ultimate Steal Deal."
  Your report indicates that your Windows installation is in German, so here is the link for the German language page for the "Ultimate Steal Deal."  http://www.microsoft.com/student/discounts/daswahreoffice/default.aspx
  
  
  Office Ultimate Edition 2007 has almost the same programs as does Office Enterprise 2007.
  
  

  ---

  For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp

  Saturday, January 9, 2010 6:26 PM
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  Hello Dan
  
  I should have chosen your suggestion in the first place and all that hassle wouldn't have occurred.
  
  In the meantime I downloaded office 2010 beta - from your webpage!!! - and I will get the genuine version in Juli.
  
  While you are doing a great job even on Saturdays, the piracy-provider sent an automated response. I wonder, how that will develop.
  
  Lessons learned: First, I have to be careful concerning providers, second, microsoft can be a great company, if people know about its staff. Finally, there are for students really affordable - but little popularized - deals.
  
  All the best,
  Geri Sauter
  
  P.S.: Office Ultimate 2007 will remain - and: closely watched - in my pipline. So, I'll get out of the woods whatever will happen ;-)

  Saturday, January 9, 2010 8:55 PM