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Windows 7 Ultimate - updated this morning, now getting not genuine. RRS feed

  • Question

  • I bought this copy of Windows Ultimate  last October and activated it and checked it out and it was completely fine.
    Now I downloaded some updates this morning and am getting 'Windows 7, Build 7600, This copy of Windows is not genuine' in the bottom right hand corner. It also wipes my desktop to a black screen.

    I went to the Microsoft site it links you to and did the validation thing. It says my product key was blocked due to it being counterfeit or being a duplicate or something.
    (but it was fine and marked as genuine in October? how can it suddenly be not genuine?)


    I ran the MGA Diagnostic:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-P6BYC-H7VMK-KCG6M

    Windows Product Key Hash: 6USZwUpwG9nhOL+ZthWJurkD7JE=

    Windows Product ID: 00426-068-1821943-86793

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    ID: {FBF309DF-F15A-4301-AE56-5490D7BC3457}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000000

    Build lab: 7600.win7_gdr.100618-1621

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Users\Oz\AppData\Local\Google\Chrome\Application\chrome.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\Windows\system32\systemcpl.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\Windows\system32\user32.dll[6.1.7600.16385], Hr = 0x800b0100

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{FBF309DF-F15A-4301-AE56-5490D7BC3457}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-KCG6M</PKey><PID>00426-068-1821943-86793</PID><PIDType>5</PIDType><SID>S-1-5-21-3799247505-3239173056-2831752246</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>0210   </Version><SMBIOSVersion major="2" minor="5"/><Date>20090220000000.000000+000</Date></BIOS><HWID>03B93607018400F8</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>Sony</OEMID><OEMTableID>VAIO</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Input Error: Can not find script file "C:\Windows\system32\slmgr.vbs".

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 2:10:2011 15:50

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Not Registered - 0x80070005

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: OAAAAAEABgABAAEAAAACAAAAAgABAAEA6GGi4mrwjCZGvGhlhDS8IByIpJWcGc7YoKPc5CgYTFg=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC A_M_I_ OEMAPIC 

      FACP A_M_I_ OEMFACP 

      HPET A_M_I_ OEMHPET 

      MCFG A_M_I_ OEMMCFG 

      OEMB A_M_I_ AMI_OEM 

      OSFR A_M_I_ OEMOSFR 

      SLIC Sony VAIO

     

     

    Can someone help please...

     

    Thursday, February 10, 2011 7:00 PM

Answers

  • "Mr_Ozzy" wrote in message news:5dd1a64e-6908-493e-8667-9b7924807df3...

    I bought this copy of Windows Ultimate  last October and activated it and checked it out and it was completely fine.
    Now I downloaded some updates this morning and am getting 'Windows 7, Build 7600, This copy of Windows is not genuine' in the bottom right hand corner. It also wipes my desktop to a black screen.

    I went to the Microsoft site it links you to and did the validation thing. It says my product key was blocked due to it being counterfeit or being a duplicate or something.
    (but it was fine and marked as genuine in October? how can it suddenly be not genuine?)


    I ran the MGA Diagnostic:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-P6BYC-H7VMK-KCG6M

    Windows Product Key Hash: 6USZwUpwG9nhOL+ZthWJurkD7JE=

    Windows Product ID: 00426-068-1821943-86793

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

     

    Unfortunately, your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key, and do NOT allow them to waste time with an RMA (all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
    Please read the following stickies....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     

     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, February 11, 2011 10:06 PM
    Thursday, February 10, 2011 11:40 PM
    Moderator

All replies

  • "Mr_Ozzy" wrote in message news:5dd1a64e-6908-493e-8667-9b7924807df3...

    I bought this copy of Windows Ultimate  last October and activated it and checked it out and it was completely fine.
    Now I downloaded some updates this morning and am getting 'Windows 7, Build 7600, This copy of Windows is not genuine' in the bottom right hand corner. It also wipes my desktop to a black screen.

    I went to the Microsoft site it links you to and did the validation thing. It says my product key was blocked due to it being counterfeit or being a duplicate or something.
    (but it was fine and marked as genuine in October? how can it suddenly be not genuine?)


    I ran the MGA Diagnostic:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-P6BYC-H7VMK-KCG6M

    Windows Product Key Hash: 6USZwUpwG9nhOL+ZthWJurkD7JE=

    Windows Product ID: 00426-068-1821943-86793

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

     

    Unfortunately, your Key is from a not-for-resale MSDN account. You need to claim an immediate refund from the vendor - do NOT accept the offer of a new key, and do NOT allow them to waste time with an RMA (all they are trying to do is to get past the 45-day claims window. or avoid you sending the evidence of their crimes to the authorities)
    Please read the following stickies....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/a2444f34-0aff-4f29-a8ac-67e28b0c0285
     
    and
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/06698c46-8668-4ccd-a544-a88969265a6b
     
    The pirates have got VERY good at this over the past few years, as the price of equipment for manufacturing the packages drops, and as factories open in less well-policed countries.
     
    see also this post....
     
    http://social.microsoft.com/Forums/en-US/genuinewindows7/thread/46a58748-5a64-41ff-b7f4-f6d3b47beca9
     

     

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Friday, February 11, 2011 10:06 PM
    Thursday, February 10, 2011 11:40 PM
    Moderator
  • If my key purchase was in October than I can't claim though yes?
    Is there anything I can do to get a working key/refund without having to pay all over again.

    I'll read through those threads.

    Thanks for the response.

    Friday, February 11, 2011 11:39 AM
  • "Mr_Ozzy" wrote in message news:29a2bad0-f911-418 d-a150-d76198a9d31f...

    If my key purchase was in October than I can't claim though yes?
    Is there anything I can do to get a working key/refund without having to pay all over again.

    I'll read through those threads.

    Thanks for the response.


    I doubt that there's anything you can do except threaten the vendor with police action if a refund is not immediately forthcoming.
    further advice is given in the links I put in my last response

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, February 11, 2011 1:17 PM
    Moderator