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Product ID not avalible pls help microsoft diagostic tool RRS feed

  • Question

  • my laptop came with windows 8 preinstalled . i refresh my pc . and now i can t activate it.

    Diagnostic Report (1.9.0019.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine (WGA unsupported OS)
    Validation Code: 6

    Cached Validation Code: N/A, hr = 0xc0000022
    Windows Product Key: *****-*****-DC6JG-J783T-QYFD6
    Windows Product Key Hash: HxzRqYUUmyhM005mw1GIGE4i1Os=
    Windows Product ID: 00179-60731-79491-AAOEM
    Windows Product ID Type: 0
    Windows License Type: Unknown
    Windows OS version: 6.2.9200.2.00010300.0.0.101
    ID: {383614DD-268F-4BB1-9AC1-E4C1330CCB89}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 8
    Architecture: 0x00000009
    Build lab: 9200.win8_gdr.120926-1855
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 111 Unsupported OS
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics:

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\WINDOWS\system32\licdll.dll[hr = 0x80070002]
    File Mismatch: C:\WINDOWS\system32\oembios.bin[hr = 0x80070002]
    File Mismatch: C:\WINDOWS\system32\oembios.dat[hr = 0x80070002]
    File Mismatch: C:\WINDOWS\system32\oembios.sig[hr = 0x80070002]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{383614DD-268F-4BB1-9AC1-E4C1330CCB89}</UGUID><Version>1.9.0019.0</Version><OS>6.2.9200.2.00010300.0.0.101</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-QYFD6</PKey><PID>00179-60731-79491-AAOEM</PID><PIDType>0</PIDType><SID>S-1-5-21-1574666097-1092421658-850517552</SID><SYSTEM><Manufacturer>Sony Corporation</Manufacturer><Model>SVE1113M1EP</Model></SYSTEM><BIOS><Manufacturer>Insyde Corp.</Manufacturer><Version>R0150D8</Version><SMBIOSVersion major="2" minor="7"/><Date>20130313000000.000000+000</Date></BIOS><HWID>64060000018400F2</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GTB Standard Time(GMT+02:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>111</Result><Products/><Applications><App Id="01" Version="10" Result="2003565954"/><App Id="02" Version="10" Result="3866624"/><App Id="04" Version="10" Result="80"/><App Id="05" Version="10" Result="46"/><App Id="06" Version="10" Result="2"/><App Id="07" Version="10" Result="72"/><App Id="0B" Version="10" Result="31"/><App Id="0C" Version="10" Result="62"/><App Id="0D" Version="10" Result="3"/><App Id="0E" Version="10" Result="16777216"/><App Id="0F" Version="10" Result="34078782"/><App Id="10" Version="10" Result="1563036"/><App Id="11" Version="10" Result="7092200"/><App Id="12" Version="10" Result="1563068"/><App Id="13" Version="10" Result="2004170226"/><App Id="14" Version="10" Result="1314558572"/><App Id="15" Version="10" Result="62"/><App Id="16" Version="10" Result="1563668"/><App Id="17" Version="10" Result="1562956"/><App Id="18" Version="10" Result="2003576432"/><App Id="19" Version="10" Result="4164264"/><App Id="1A" Version="10" Result="1563036"/><App Id="1B" Version="10" Result="62"/><App Id="1C" Version="10" Result="1563720"/><App Id="1D" Version="10" Result="1563668"/><App Id="1E" Version="10" Result="1563684"/><App Id="1F" Version="10" Result="1563564"/><App Id="20" Version="10" Result="2003600513"/><App Id="21" Version="10" Result="1563668"/><App Id="22" Version="10" Result="4164264"/><App Id="23" Version="10" Result="4158384"/><App Id="24" Version="10" Result="1564464"/><App Id="25" Version="10" Result="2003600602"/><App Id="26" Version="10" Result="2"/><App Id="28" Version="10" Result="34078782"/><App Id="29" Version="10" Result="1563036"/><App Id="2B" Version="10" Result="1563672"/><App Id="2D" Version="10" Result="34078782"/><App Id="2E" Version="10" Result="1563036"/><App Id="2F" Version="10" Result="2003600608"/><App Id="32" Version="10" Result="1563668"/><App Id="33" Version="10" Result="3801155"/><App Id="34" Version="10" Result="5701724"/><App Id="35" Version="10" Result="5111881"/><App Id="36" Version="10" Result="5177412"/><App Id="37" Version="10" Result="5439575"/><App Id="38" Version="10" Result="7536732"/><App Id="39" Version="10" Result="7536761"/><App Id="3A" Version="10" Result="6619252"/><App Id="3B" Version="10" Result="3342445"/><App Id="3C" Version="10" Result="6029362"/><App Id="3D" Version="10" Result="4653143"/><App Id="3E" Version="10" Result="5505089"/><App Id="3F" Version="10" Result="7536741"/><App Id="40" Version="10" Result="3014772"/><App Id="41" Version="10" Result="6357091"/><App Id="42" Version="10" Result="98"/><App Id="B6" Version="10" Result="1314558204"/><App Id="B7" Version="10" Result="1564464"/><App Id="B8" Version="10" Result="-1073741809"/><App Id="BA" Version="10" Result="1563628"/><App Id="BB" Version="10" Result="2003584108"/><App Id="BC" Version="10" Result="2003584113"/><App Id="BD" Version="10" Result="1314558140"/><App Id="BE" Version="10" Result="-1073741809"/><App Id="BF" Version="10" Result="1564464"/><App Id="C1" Version="10" Result="1563588"/><App Id="C2" Version="10" Result="1563636"/><App Id="C3" Version="10" Result="1567956"/><App Id="C4" Version="10" Result="2004170226"/><App Id="C5" Version="10" Result="958830216"/><App Id="C6" Version="10" Result="-2"/><App Id="C7" Version="10" Result="1563644"/><App Id="C8" Version="10" Result="1992737237"/><App Id="C9" Version="10" Result="2"/><App Id="CA" Version="10" Result="1564464"/><App Id="CB" Version="10" Result="1564392"/><App Id="CC" Version="10" Result="1992759754"/><App Id="CD" Version="10" Result="-1073741809"/><App Id="D0" Version="10" Result="1992849735"/><App Id="D1" Version="10" Result="3145776"/><App Id="D2" Version="10" Result="4164256"/><App Id="D3" Version="10" Result="468"/><App Id="D4" Version="10" Result="1441814"/><App Id="D5" Version="10" Result="4164304"/><App Id="D7" Version="10" Result="4164256"/><App Id="D8" Version="10" Result="1563724"/><App Id="D9" Version="10" Result="2003568035"/><App Id="DA" Version="10" Result="1563796"/><App Id="DB" Version="10" Result="1638580"/><App Id="DC" Version="10" Result="1563740"/><App Id="DD" Version="10" Result="2003568035"/><App Id="DE" Version="10" Result="1563812"/><App Id="DF" Version="10" Result="1573116"/><App Id="E0" Version="10" Result="1572864"/><App Id="E1" Version="10" Result="2"/><App Id="E3" Version="10" Result="1563832"/><App Id="E4" Version="10" Result="2003568766"/><App Id="E5" Version="10" Result="1563812"/><App Id="E6" Version="10" Result="2"/><App Id="E7" Version="10" Result="1563832"/><App Id="E8" Version="10" Result="2003568829"/><App Id="E9" Version="10" Result="13068"/><App Id="EA" Version="10" Result="1572864"/><App Id="EB" Version="10" Result="-4"/><App Id="EC" Version="10" Result="2003568868"/><App Id="ED" Version="10" Result="1641272"/><App Id="EE" Version="10" Result="1563912"/><App Id="EF" Version="10" Result="1563916"/><App Id="F1" Version="10" Result="2003571038"/><App Id="F2" Version="10" Result="1580708"/><App Id="F3" Version="10" Result="1"/><App Id="F5" Version="10" Result="1"/><App Id="F6" Version="10" Result="1563856"/><App Id="F7" Version="10" Result="2003568437"/><App Id="F8" Version="10" Result="1564104"/><App Id="F9" Version="10" Result="22714344"/><App Id="FA" Version="10" Result="1563928"/><App Id="FB" Version="10" Result="1580620"/><App Id="FC" Version="10" Result="16777216"/><App Id="FD" Version="10" Result="2"/><App Id="FE" Version="10" Result="1563916"/><App Id="FF" Version="10" Result="2"/><App Id="00" Version="11" Result="1578828"/><App Id="02" Version="11" Result="1952"/><App Id="03" Version="11" Result="2142478336"/><App Id="04" Version="11" Result="1563964"/><App Id="05" Version="11" Result="2003570733"/><App Id="06" Version="11" Result="2142494720"/><App Id="07" Version="11" Result="1563916"/><App Id="08" Version="11" Result="1563912"/><App Id="09" Version="11" Result="1563924"/><App Id="0B" Version="11" Result="1564204"/><App Id="0C" Version="11" Result="1564292"/><App Id="0D" Version="11" Result="2003565659"/><App Id="0E" Version="11" Result="1952"/><App Id="0F" Version="11" Result="1578828"/><App Id="12" Version="11" Result="-194488364"/><App Id="13" Version="11" Result="1"/><App Id="14" Version="11" Result="24"/><App Id="15" Version="11" Result="3"/><App Id="17" Version="11" Result="2"/><App Id="18" Version="11" Result="3"/><App Id="19" Version="11" Result="2"/><App Id="1A" Version="11" Result="22"/><App Id="1B" Version="11" Result="1564160"/><App Id="1C" Version="11" Result="2003572097"/><App Id="1D" Version="11" Result="3"/><App Id="1F" Version="11" Result="2"/><App Id="20" Version="11" Result="1564104"/><App Id="21" Version="11" Result="1564008"/><App Id="22" Version="11" Result="1564660"/><App Id="24" Version="11" Result="2003572195"/><App Id="25" Version="11" Result="1564204"/><App Id="26" Version="11" Result="64"/><App Id="31" Version="11" Result="-1073741515"/><App Id="37" Version="11" Result="3867232"/><App Id="39" Version="11" Result="117440774"/><App Id="3D" Version="11" Result="-1073741515"/><App Id="3E" Version="11" Result="3875448"/><App Id="3F" Version="11" Result="3875448"/><App Id="40" Version="11" Result="1564168"/><App Id="41" Version="11" Result="2003567808"/><App Id="42" Version="11" Result="2004220800"/><App Id="43" Version="11" Result="2003569439"/>

    Spsys.log Content: 0x80070002

    Licensing Data-->
    N/A, hr = 0x80070424

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: MgAAAAAAAQABAAEAAQACAAAABAABAAEA6GEyQrwQxjjcyhACzjyAbfLFlNU63+aiUF4=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      FACP            Sony        VAIO
      APIC            Sony        VAIO
      HPET            Sony        VAIO
      FPDT            Sony        VAIO
      MCFG            Sony        VAIO
      WDAT            Sony        VAIO
      UEFI            Sony        VAIO
      WDRT            Sony        VAIO
      MSDM            Sony        VAIO
      SSDT            Sony        VAIO
      SSDT            Sony        VAIO
      VFCT            Sony        VAIO
      BGRT            Sony        VAIO

    Tuesday, November 10, 2015 2:00 PM

Answers

  • This is a Windows 8 install - you need to repost your query in the appropriate Windows 8 Community forum here...

    http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_install-winactivate

    Having said that, the error code here is often caused by hard drive problems.

    You should run CHKDSK /R to try and fix any such problems - then repost with the proper LIcensingdiag report for Windows 8

    Open an Elevated Command Prompt window (in Start, type 'Command' - a Command Prompt icon will appear, right-click on it, and select Run as Administrator)

    At the Prompt, type

    Licensingdiag.exe -report %userprofile%\desktop\report.txt -log %userprofile%\desktop\repfiles.cab

    (note the spaces!)

    two files will be put on your desktop -

    open the 'report.txt' file in Notepad, and copy/paste the results to your thread in the Win8 Community  forum - you can ignore the repfiles.cab file for the moment, as it's only backup data


    Noel Paton | Nil Carborundum Illegitemi
    CrashFixPC | The Three-toed Sloth
    No - I do not work for Microsoft, or any of its contractors.

    Tuesday, November 10, 2015 8:43 PM
    Moderator