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CRM 2011 What does the option "Add the created activities to a queue" mean when distributing a campaign RRS feed

  • Question

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      Can anyone confirm what "Add the created activities to a queue" means when distributing emails for a campaign?

    I have tried ticking this box but the emails do not appear in the queue.

    This is the case regardless of whether I have selected for owner of the contact records, myself or a user or team to be the owner of the emails.

     

    Thursday, August 8, 2013 12:42 PM

All replies

  • Hi,

    As you guessed, this is meant to simply add the activities to a queue so that you can have your team pick up items and work on them. If you are not seeing the items go into the queue, it could be that you have some plugin logic/workflow that is interfering with this process?

    hth


    Scott Durow
    Blog www.develop1.net    Follow Me
    Rockstar365
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    Thursday, August 8, 2013 3:01 PM
    Answerer