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Multi-tenant CRM 4.0 - Error configuring email router RRS feed

  • Question

  • Hi,

     

    We have installed a multi-tenant CRM 4.0 environment as per the MS documentation, and can sucessfully create and login to separate CRM Organisations. However, when configuring the Email Router I keep getting a "Server unable to process request" when clicking on Load Data in the 'Users, Queues and Forward Mailboxes' tab.

     

    I cannot find any useful debugging for this anywhere - no log files, and nothing in the Event Logs.

     

    I also get the same, "Server unable to process request" when connecting to the CRM URL using the Data Migration Manager - this is followed by the 'Mircrosoft CRM' application encountering a problem and needing to close.

     

    Has anyone else seen these, or does anyone know where to begin debugging?

     

    Any help would be greatly appreciated as I am under a tight deadline to deliver this!

     

    The environment is:

    Exchange 2007 (multi-tenanted)

    SQL 2005 Standard x64

    CRM x64, with Deployment Service running on a separate x64 box.

     

    Many thanks,

    Chris

    Saturday, June 7, 2008 11:27 PM

Answers