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office 2007 validation RRS feed

  • Question

  • I purchased Office Home student 2007 some weeks back and have not had any problems until this week now I keep getting not valid.  My product code was purchased from JB Hi FI code #################.  After reading the forum yesterday I unistalled and reinstalled ran the validation and it passed but today it is saying not valid again can you please help

    Regards
    bernadette
    • Edited by Bernie 1 Thursday, October 1, 2009 4:02 AM
    Thursday, October 1, 2009 12:54 AM

Answers

  • Hello Bernie 1,

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    Microsoft Office Home and Student 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft





    The Microsoft Office Enterprise 2007 is Non-Genuine.  The key used to install that Office was created using a Piracy Tool called a Key Generater (or KeyGen).  To Office, the key Looks just like a Valid key, but was not, in fact, created by Microsoft.

      The reason you hadn't see the Non-Genuine message sooner is that Office doesn't have any anti-piracy systems other then Activation and this pirated Product Key is a Volume License Key that doesn't require Activation.  The only way for you to have found out that the Office was Non-Genuine would have been if you had gone to http://Microsoft.com/genuine and click the 'Validate Office", gone to the Office Download site and attempted to download any non-criticat update or by installing the Office Notifier. We have recently release the Office Notifier thru Microsoft Update and it would appears that is what is telling you that Office is Non-Genuine

      Now, I am Not accusing you of piracy. There are a number of reason why your Office would be using a Pirated key. The three most common are:

    1) You may have bought the software from a unscrupulous seller who sold you pirated software. 
      In which case I recommend, if possible, contacting that seller and demand the Genuine Microsoft software, that you paid for or at least a refund. I also recommend submitting a Piracy Report at http://microsoft.com/piracy

    or

    2) You had your computer worked on (by a repair person, a friend or that smart kid down the street) and in the course of fixing the PC, they had to reinstall Office.  Instead of contacting you to get the proper Product Key, (maybe due to not knowing it was wrong or due to laziness) they downloaded it from the internet.
      In this case, you probably have a Genuine copy (and Product Key) of Office, you just need to uninstall the Non-genuine one and reinstall the software using the proper (Genuine) Product Key

    or

    3) A repair person, a friend or that smart kid down the street may have thought they were doing you a Favor by installing a copy of Office on your computer, "for Free".  But in fact he/she installed a Pirated Copy.  It's all togeather possible they didn't know they were doing anything wrong and thought they were just being nice.
      In this case, the best way to resolve the issue would be to uninstall the software and if you still want to use Office, buy it from a trusted retailer or online store.


    NOTE: The Microsoft Office Home and Student 2007 is showing as Unactivated.  I can not tell if it is Genuine or not as the Activation error takes precident. But, the 101 error usually suggests there is an issue with it's licensing files which can usually be fixed following the below steps. Once you are done, re-run the Diagnostic Report and see if that copy of Office is Genuine or Not. 

    First, uninstall the Microsoft Office Enterprise 2007, reboot and then try Method 3 in this MS KB article http://support.microsoft.com/kb/919895/


    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Thursday, October 1, 2009 9:54 PM
    Thursday, October 1, 2009 9:54 PM

All replies

  • Hello Bernie 1,

    Please edit your post to remove te product key you posted!

    In order to recieve the best support, we request all users initially download and run the Genuine Diagnostics tool at this link http://go.microsoft.com/fwlink/?linkid=52012. Click the "Continue" button, click the "Copy" button, then paste the report into your post.

    For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
    Thursday, October 1, 2009 2:13 AM
  • Hi

    here are the results I dont understand that it says office is not genuine when it is????

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-3VFQT-76VKQ-C6F4Y
    Windows Product Key Hash: f+2JVUIlLXhqUL1cKg1HCuX7vec=
    Windows Product ID: 89578-OEM-7354916-25970
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {E9DF296F-2BFB-4D31-91EF-3F07C02EE274}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80004005
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: 108
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    Microsoft Office Home and Student 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E9DF296F-2BFB-4D31-91EF-3F07C02EE274}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-C6F4Y</PKey><PID>89578-OEM-7354916-25970</PID><PIDType>3</PIDType><SID>S-1-5-21-3132012010-2791666274-1874361056</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv5 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.13</Version><SMBIOSVersion major="2" minor="4"/><Date>20080923000000.000000+000</Date></BIOS><HWID>0A333507018400F6</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>B8B196AA0820D86</Val><Hash>+FXNjaGH8d2yLPyAkT2a3+0jm2g=</Hash><Pid>89388-707-0046713-65763</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>870A1B07D91CF34</Val><Hash>Tf8cPpYPUvGjiIaZOACH5SKtMUM=</Hash><Pid>81602-922-8297457-68095</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-549-125970-02-3081-6002.0000-2722009
    Installation ID: 014481826741556102533183461211050014655066263634364224
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: C6F4Y
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: PgAAAAEAAgABAAEAAwAEAAAABAABAAEAJJSq7NCZPq0QMxo/+OHCoPL04I8a7LywDq843R61TN6sVg5bfig=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP      3600   
      FACP   HP      3600   
      HPET   HP      3600   
      BOOT   HP      3600   
      MCFG   HP      3600   
      SLIC   HPQOEM  SLIC-MPC
      SSDT   AMD     PowerNow

    Diagnostic Report (1.9.0011.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Validation Code: 0

    Cached Validation Code: 0x0
    Windows Product Key: *****-*****-3VFQT-76VKQ-C6F4Y
    Windows Product Key Hash: f+2JVUIlLXhqUL1cKg1HCuX7vec=
    Windows Product ID: 89578-OEM-7354916-25970
    Windows Product ID Type: 3
    Windows License Type: OEM System Builder
    Windows OS version: 6.0.6002.2.00010300.2.0.003
    ID: {E9DF296F-2BFB-4D31-91EF-3F07C02EE274}(1)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.9.9.1
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Premium
    Architecture: 0x00000000
    Build lab: 6002.lh_sp2rtm.090410-1830
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: 6.0.6002.16398

    WGA Notifications Data-->
    Cached Result: N/A, hr = 0x80004005
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: 108
    Version: 2.0.48.0
    OGAExec.exe Signed By: Microsoft
    OGAAddin.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    Microsoft Office Home and Student 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft
    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{E9DF296F-2BFB-4D31-91EF-3F07C02EE274}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.003</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-C6F4Y</PKey><PID>89578-OEM-7354916-25970</PID><PIDType>3</PIDType><SID>S-1-5-21-3132012010-2791666274-1874361056</SID><SYSTEM><Manufacturer>Hewlett-Packard</Manufacturer><Model>HP Pavilion dv5 Notebook PC</Model></SYSTEM><BIOS><Manufacturer>Hewlett-Packard</Manufacturer><Version>F.13</Version><SMBIOSVersion major="2" minor="4"/><Date>20080923000000.000000+000</Date></BIOS><HWID>0A333507018400F6</HWID><UserLCID>0C09</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>E. Australia Standard Time(GMT+10:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>B8B196AA0820D86</Val><Hash>+FXNjaGH8d2yLPyAkT2a3+0jm2g=</Hash><Pid>89388-707-0046713-65763</Pid><PidType>14</PidType></Product><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>101</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>870A1B07D91CF34</Val><Hash>Tf8cPpYPUvGjiIaZOACH5SKtMUM=</Hash><Pid>81602-922-8297457-68095</Pid><PidType>1</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6002.18005
    Name: Windows(TM) Vista, HomePremium edition
    Description: Windows Operating System - Vista, OEM_COA_NSLP channel
    Activation ID: f3acdd3c-119a-4932-a3d7-0b6f33a1dca9
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89578-00146-549-125970-02-3081-6002.0000-2722009
    Installation ID: 014481826741556102533183461211050014655066263634364224
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
    Partial Product Key: C6F4Y
    License Status: Licensed

    HWID Data-->
    HWID Hash Current: PgAAAAEAAgABAAEAAwAEAAAABAABAAEAJJSq7NCZPq0QMxo/+OHCoPL04I8a7LywDq843R61TN6sVg5bfig=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   HP      3600   
      FACP   HP      3600   
      HPET   HP      3600   
      BOOT   HP      3600   
      MCFG   HP      3600   
      SLIC   HPQOEM  SLIC-MPC
      SSDT   AMD     PowerNow


    Thursday, October 1, 2009 4:06 AM
  • Hello Bernie 1,

    OGA Data-->
    Office Status: 108 Invalid VLK
    Microsoft Office Enterprise 2007 - 108 Invalid VLK
    Microsoft Office Home and Student 2007 - 101 Not Activated
    OGA Version: Registered, 2.0.48.0
    Signed By: Microsoft





    The Microsoft Office Enterprise 2007 is Non-Genuine.  The key used to install that Office was created using a Piracy Tool called a Key Generater (or KeyGen).  To Office, the key Looks just like a Valid key, but was not, in fact, created by Microsoft.

      The reason you hadn't see the Non-Genuine message sooner is that Office doesn't have any anti-piracy systems other then Activation and this pirated Product Key is a Volume License Key that doesn't require Activation.  The only way for you to have found out that the Office was Non-Genuine would have been if you had gone to http://Microsoft.com/genuine and click the 'Validate Office", gone to the Office Download site and attempted to download any non-criticat update or by installing the Office Notifier. We have recently release the Office Notifier thru Microsoft Update and it would appears that is what is telling you that Office is Non-Genuine

      Now, I am Not accusing you of piracy. There are a number of reason why your Office would be using a Pirated key. The three most common are:

    1) You may have bought the software from a unscrupulous seller who sold you pirated software. 
      In which case I recommend, if possible, contacting that seller and demand the Genuine Microsoft software, that you paid for or at least a refund. I also recommend submitting a Piracy Report at http://microsoft.com/piracy

    or

    2) You had your computer worked on (by a repair person, a friend or that smart kid down the street) and in the course of fixing the PC, they had to reinstall Office.  Instead of contacting you to get the proper Product Key, (maybe due to not knowing it was wrong or due to laziness) they downloaded it from the internet.
      In this case, you probably have a Genuine copy (and Product Key) of Office, you just need to uninstall the Non-genuine one and reinstall the software using the proper (Genuine) Product Key

    or

    3) A repair person, a friend or that smart kid down the street may have thought they were doing you a Favor by installing a copy of Office on your computer, "for Free".  But in fact he/she installed a Pirated Copy.  It's all togeather possible they didn't know they were doing anything wrong and thought they were just being nice.
      In this case, the best way to resolve the issue would be to uninstall the software and if you still want to use Office, buy it from a trusted retailer or online store.


    NOTE: The Microsoft Office Home and Student 2007 is showing as Unactivated.  I can not tell if it is Genuine or not as the Activation error takes precident. But, the 101 error usually suggests there is an issue with it's licensing files which can usually be fixed following the below steps. Once you are done, re-run the Diagnostic Report and see if that copy of Office is Genuine or Not. 

    First, uninstall the Microsoft Office Enterprise 2007, reboot and then try Method 3 in this MS KB article http://support.microsoft.com/kb/919895/


    Thank you,
    Darin MS
    • Marked as answer by Darin Smith MS Thursday, October 1, 2009 9:54 PM
    Thursday, October 1, 2009 9:54 PM