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Moving subscription to new computer RRS feed

  • Question

  • I have a standard subscription to Windows Live Onecare (that by the way is due to renew for the 2nd time)...it is good for 3 computers.  One of my computers is no longer working...and I bought a different one to replace it.  I have deleted Onecare from the old computer and installed a trial on the new one.  But after hours of looking at how do do this...I cannot figure out how to activate this new computer, which my subscription should cover.  I am so frustrated...I am SEROIUSLY thinking of now renewing AND using shareware instead.
    Saturday, March 28, 2009 3:39 PM

Answers

  • I understand your frustration. Although the process is not very intuitive it is fairly simple. Open the trial, select "Subscribe" and when asked for a Live ID enter the Live ID and password associated with your One Care subscription and the trial will activate.
    Jim - MVP Windows Live - Forum Moderator - Live One Care - Live Mesh
    Saturday, March 28, 2009 4:40 PM
    Moderator