Answered by:
Bitlocker issue

Question
-
Dear Microsoft members,
I am using 1 TB external Hard Drive from Seagate. I was trying to use Bitlocker for unlock the drive and while this process was in the working process at the 0.72% something went wrong and computer went to shut down.
Now when I am trying to open the Hard Drive but it asks for the password that was asked before unlock process and I recieve the message that the password is wrong and asking for recovery key. When I am typing the recovery key I get a message that the key is wrong.
Would would be a solution for completing the lock process in order to use Hard Drive in the future. Or if there is a possibility to save the data in the Hard Drive because while I am scanning the drive I see the data but I cant recover or get an access to them.
Thank you.
- Changed type Dave PatrickMVP Monday, February 5, 2018 1:36 PM question
- Moved by Dave PatrickMVP Monday, February 5, 2018 1:36 PM
Monday, February 5, 2018 9:53 AM
Answers
-
I'd ask for help over here.
https://answers.microsoft.com/en-us/windows/forum/hardware
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.- Proposed as answer by Richard MuellerMVP, Banned Monday, February 5, 2018 3:29 PM
- Marked as answer by pituachMVP Sunday, February 11, 2018 8:30 PM
Monday, February 5, 2018 1:41 PM -
Possibly, one of the links on this page might help:
https://support.microsoft.com/en-us/help/4026181/windows-find-my-bitlocker-recovery-key
Richard Mueller - MVP Enterprise Mobility (Identity and Access)
- Marked as answer by pituachMVP Sunday, February 11, 2018 8:29 PM
Monday, February 5, 2018 3:34 PM
All replies
-
I'd ask for help over here.
https://answers.microsoft.com/en-us/windows/forum/hardware
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.- Proposed as answer by Richard MuellerMVP, Banned Monday, February 5, 2018 3:29 PM
- Marked as answer by pituachMVP Sunday, February 11, 2018 8:30 PM
Monday, February 5, 2018 1:41 PM -
Hello i have the same problem Link https://social.technet.microsoft.com/Forums/windowsserver/ru-RU/3c4b3f01-a77f-40ea-9112-4db6262dfbe6/bitlocker-drive-encryption?forum=windows7ru
- Edited by Bitlocker unlock issue Wednesday, February 21, 2018 5:54 AM
Wednesday, February 21, 2018 5:54 AM -
Hello i have the same problem Link https://social.technet.microsoft.com/Forums/windowsserver/ru-RU/3c4b3f01-a77f-40ea-9112-4db6262dfbe6/bitlocker-drive-encryption?forum=windows7ru
This is "where is" forum for direction on where best to ask questions, I'd ask in the mentioned forums.
Regards, Dave Patrick ....
Microsoft Certified Professional
Microsoft MVP [Windows Server] Datacenter Management
Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.Wednesday, February 21, 2018 12:48 PM