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Urgent assistance needed to retrieve files

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My Microsoft Office Outlook will not open. I was prompted to check to see if my software was genuine. The Windows checked through as genuine, but when asked to validate Office, it seems it does not pass the test. I am surprised, but willing to invest further to get genuine software. My question is this:
I use Microsoft Office Outlook extensively for work. On it is stored emails, files and attachments from the past three years. If I purchase the new Office software, is there any way to retrieve the files/emails from the presently closed-down version? It is essential that I do so as soon as possible.

Thursday, February 25, 2010 9:18 AM

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Hello KKAlam,

You wrote, "...presently closed-down version..."

If your Outlook is not opening and displaying your email, it is NOT because it may have been identified by Office Genuine Advantage (OGA) as nongenuine.

The current implementation of OGA does not in any way restrict or hamper your access to any documents, emails, or data whatsoever, regardless of whether your Office installation has been tagged or marked as Genuine, nonGenuine, or whatever.

So, if your Outlook is not opening, it is NOT because of OGA.

For more assistance with Outlook, please post in an Outlook-assistance forum:
http://social.answers.microsoft.com/Forums/en-US/category/officeoutlook

http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.outlook.general&lang=en&cr=US
For great advice on all topics XP, visit http://www.annoyances.org/exec/forum/winxp
- Marked as answer by KKAlam Thursday, February 25, 2010 6:52 PM
Thursday, February 25, 2010 3:17 PM