indows Live One Care

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  Hello Bennie, I understand your frustration with having issues on two computers but in reading your post I feel your needs will best be met by speaking to a tech support professional. As a subscriber phone support is available to you and would be the best way to resolve the issues you are encountering.

   

  Saturday, July 19, 2008 2:01 PM

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  "Email on file" doesn't help here, since we are not Microsoft employees and have no access to that data. The forums are hosted by Microsoft, but they are here for customer to customer help and discussions.

   

  For your .Net Framework problem, try to repair it per the following:

  To repair .Net Framework 2.0 on XP:

  Open Control Panel

  Select Add or Remove Programs

  Locate Microsoft .Net Framework 2.0

  Select the entry and when the installer launches, select Repair.

  Reboot when it completes.

   

  Alternatively, see this KB article:

  http://support.microsoft.com/kb/306160

   

  To remove a corrupt .Net Framework install, use this tool:

  http://astebner.sts.winisp.net/Tools/dotnetfx_cleanup_tool.zip

   

  The download of .Net Framework 2.0 can be found here:

  http://www.microsoft.com/downloads/details.aspx?familyid=0856eacb-4362-4b0d-8edd-aab15c5e04f5&displaylang=en

   

  To repair .Net Framework 2.0 and 3.0 on Vista, see this blog entry:

  http://blogs.msdn.com/astebner/archive/2007/03/26/how-to-repair-the-net-framework-2-0-and-3-0-on-windows-vista.aspx

   

  Once you have resolved the .Net Framework problem, you should be able to run the cleanup tool:

  http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=828910&SiteID=2

   

  If the above does not resolve the problem with OneCare, please contact support:

  How to reach support (FAQ) - http://forums.microsoft.com/WindowsOneCare/ShowPost.aspx?PostID=2421771&SiteID=2

  -steve

  Monday, July 21, 2008 2:42 PM

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