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Addresses (related) entity is not appearing on account or contact's Common display area RRS feed

  • Question

  • Hi Devs,

    I just trying to access addresses entity in context of account or contact but unable to find it the common display area where it is expected to be. I also checked the "Account to Address" relationship and the Display Area is set to "Details" (i.e. Common) and the Display Order is 10 (i.e. to default).

    Add: I also tried changing the Display Area and Order properties. Still after publishing the default solution the Address entity didn't appear at all.

    This is my Dynamics CRM Online trial account. Any ideas?

    See the below sanpshots:


    blog: http://technologynotesforyou.wordpress.com | skype: ali.net.pk


    • Edited by Khadim Ali Thursday, February 18, 2016 10:54 AM
    Thursday, February 18, 2016 10:41 AM

Answers

  • Hello,

    Provide a screenshot of account customization form, please.


    Dynamics CRM MVP
    My blog

    • Marked as answer by Khadim Ali Thursday, February 18, 2016 11:38 AM
    Thursday, February 18, 2016 10:58 AM
    Moderator

All replies

  • Hello,

    Provide a screenshot of account customization form, please.


    Dynamics CRM MVP
    My blog

    • Marked as answer by Khadim Ali Thursday, February 18, 2016 11:38 AM
    Thursday, February 18, 2016 10:58 AM
    Moderator
  • Thanks Andrii for pointing out this. I got it from your hint. :). Basically I needed to drag and drop the Addresses related entity on the form's right navigation pane (related entities area).

    However, if the display of related entity is controlled by form's related entities area, then what is the purpose of equivalent relationship settings?


    blog: http://technologynotesforyou.wordpress.com | skype: ali.net.pk


    • Edited by Khadim Ali Thursday, February 18, 2016 11:39 AM
    Thursday, February 18, 2016 11:08 AM
  • Hello,

    I believe this can be used to set default position for associated records that can be used afterwards.


    Dynamics CRM MVP
    My blog

    Thursday, February 18, 2016 11:36 AM
    Moderator