Answered by:
Erreur 7601 Windows 7 : Windows n'est plus authentique

Question
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Bonjour,
Je ne m'y connais pas en ordinateur, mais depuis aujourd'hui, il y a ce message dans le coin droit qui dit que ma version de Windows n'est plus authentique... je ne comprends pas, tout allait bien et ce depuis toujours! Que dois-je faire pour remettre le tout en ordre?? J'ai même restauré d'avant hier et ça ne marche pas. Ça peut tu être lié aux mises à jour de Windows car j'ai vu qu'il y en avait qui s'étaient installées hier et aujourd'hui,
J'ai besoin d'aide !!!!
Merci
Saturday, March 17, 2012 4:09 AM
Answers
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"mllemiou" wrote in message news:78076533-e555-43e8-a27f-e93a09245744...
Wow.. . I was not aware about this. I've seen a sticker of Windows XP on my laptop. Cd's I have (somewhere!!) are in a plastic case... so as you told, they must be fake. What should I do if I don't have nothing in hand to correct the situation? I don't have reinstallation genuine cd's. What do you suggest me? Can I continue using this version for a time? I really don't know nothing about computers!!!
Thanks
Your problem is all too common, unfortunately.Your machine was manufactured for use with Windows XP (probably the Home edition ’Familiale’?)It is rather old to be worth spending a large amount of money on purchasing a new copy of Windows 7 – but you could do it.For instructions, I cannot find any in French, but http://www.winsupersite.com/article/windows-7/clean-install-windows-7-with-upgrade-media works :)Your other options are:-1) See if you can find the original XP Recovery disks – you may still be able to order a set from Acer.2) Borrow an OEM disk for the edition (Home/Pro) of Windows on your sticker, and use that to reinstall XP – you will need an OEM System Builder disk (sorry, I don’t know the correct French term), and will have to download the proper drivers for the system from the Acer website.3) Buy a new computer. This would be my preferred option – almost any modern computer is more capable than your current system is likely to be, either with XP or Win7 installed.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Monday, March 19, 2012 9:44 PM
Saturday, March 17, 2012 1:56 PMModerator
All replies
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"mllemiou" wrote in message news:5e515470-6b23-4993-8602-7ae039b47802...
Bonjour,
Je ne m'y connais pas en ordinateur, mais depuis aujourd'hui, il y a ce message dans le coin droit qui dit que ma version de Windows n'est plus authentique... je ne comprends pas, tout allait bien et ce depuis toujours! Que dois-je faire pour remettre le tout en ordre?? J'ai même restauré d'avant hier et ça ne marche pas. Ça peut tu être lié aux mises à jour de Windows car j'ai vu qu'il y en avait qui s'étaient installées hier et aujourd'hui,
J'ai besoin d'aide !!!!
Merci
Sorry - we can only work in English in this forum....To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )Once saved, run the tool.Click on the Continue button, which will produce the report.To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.- **in your own thread**, pleasePlease also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, March 17, 2012 9:30 AMModerator -
I never had problem until yesterday night. Suddenly, the mention at the corner right was telling me that windows was not authentic. I have this laptop since more than a year, I bought it from a university student, who gave me the cd's and all but I don't have a sticker on my laptop for windows 7. At first it was XP that was in it, I was told. But she installed Windows 7 Pro later. I just moved in my house, I can't find the damn cd's... What's is happening with my windows? Was there a problem with an update??
Here is the report.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0xc004c4ab
Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {250B4BE4-CC8A-4D20-886E-F787672F9ED3}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000000
Build lab: 7601.win7sp1_gdr.111025-1505
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{250B4BE4-CC8A-4D20-886E-F787672F9ED3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7TP9F</PKey><PID>00371-OEM-8992671-00004</PID><PIDType>2</PIDType><SID>S-1-5-21-2304080041-2440162855-2539919431</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>TravelMate 4670 </Model></SYSTEM><BIOS><Manufacturer>Acer </Manufacturer><Version>v1.3236</Version><SMBIOSVersion major="2" minor="4"/><Date>20061107000000.000000+000</Date></BIOS><HWID>BDFA3D07018400FE</HWID><UserLCID>0C0C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Est(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>C0A25836FDBE5AC</Val><Hash>FmDbcrRY1pTOcrz4ZUZRHhpUuc0=</Hash><Pid>89409-726-2958074-65086</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Version du service de licences logicielles : 6.1.7601.17514Nom : Windows(R) 7, Professional edition
Description : Windows Operating System - Windows(R) 7, OEM_SLP channel
ID d’activation : 50e329f7-a5fa-46b2-85fd-f224e5da7764
ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
PID étendu : 00371-00178-926-700004-02-3084-7600.0000-1602011
Identificateur d’installation : 009553414361559703334091984530659602645432425065184150
URL du certificat du processeur : http://go.microsoft.com/fwlink/?LinkID=88338
URL du certificat de l’ordinateur : http://go.microsoft.com/fwlink/?LinkID=88339
URL de licence d’utilisation : http://go.microsoft.com/fwlink/?LinkID=88341
URL du certificat de clé de produit : http://go.microsoft.com/fwlink/?LinkID=88340
Clé de produit partielle : 7TP9F
Statut de la licence : notification
Raison de la notification : 0xC004F200 (non authentique).
Nombre de réinitialisations de Windows restant : 3
Heure approuvée : 2012-03-17 08:42:37Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4AB
HealthStatus: 0x0000000000000000
Event Time Stamp: 3:16:2012 19:55
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 0x80040154
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAJJQ80Z9J6k4wyMYbZOt2vtgPQmv0SA==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC INTEL CALISTGA
FACP INTEL CALISTGA
HPET INTEL CALISTGA
BOOT PTLTD $SBFTBL$
MCFG INTEL CALISTGA
APIC INTEL CALISTGA
SLIC HPQOEM SLIC-MPC
SSDT PmRef CpuPmI've tried to do what somebody has posted regarding the problem, by rearming (???) but I don't know what I've done precisely.
Sorry I don't understand what you mean by "do not quote the key.,...."
Thanks for your help.
- Edited by mllemiou Saturday, March 17, 2012 12:58 PM
Saturday, March 17, 2012 12:43 PM -
"mllemiou" wrote in message news:be8cf4c1-e2c5-4c6a-8413-7123c3427059...
I never had problem until yesterday night. Suddenly, the mention at the corner right was telling me that windows was not authentic. I have this laptop since more than a year, I bought it from a university student, who gave me the cd's and all but I don't have a sticker on my laptop for windows 7. At first it was XP that was in it, I was told. But she installed Windows 7 Pro later. I just moved in my house, I can't find the damn cd's... What's is happening with my windows? Was there a problem with an update??
Here is the report.
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->Validation Code: 50
Cached Online Validation Code: 0xc004c4ab
Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
Windows Product ID: 00371-OEM-8992671-00004
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.1.7601.2.00010100.1.0.048
OGA Data-->
Office Status: 100 Genuine
Microsoft Office Professional Plus 2007 - 100 Genuine
File Scan Data-->
File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]Other data-->
SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>TravelMate 4670 </Model></SYSTEM><BIOS><Manufacturer>Acer </Manufacturer><Version>v1.3236</Version><SMBIOSVersion major="2" minor="4"/><Date>20061107000000.000000+000</Date></BIOSLicensing Data-->
Version du service de licences logicielles : 6.1.7601.17514Nom : Windows(R) 7, Professional edition
Description : Windows Operating System - Windows(R) 7, OEM_SLP channel
Clé de produit partielle : 7TP9F
Statut de la licence : notification
Raison de la notification : 0xC004F200 (non authentique).
Nombre de réinitialisations de Windows restant : 3
Heure approuvée : 2012-03-17 08:42:37Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C4AB
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20001
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
SLIC HPQOEM SLIC-MPC
SSDT PmRef CpuPm
Your computer was manufactured in 2006/2007 – at least two years before the release of Windows 7.The Product Key you are using is of a type (OEM_SLP) which can ONLY be used on machines which were originally installed with Windows 7 by the manufacturer.The machine is an Acer Travelmate – bit the SLIC table in the BIOS claims the machine is a Hewlett-PackardThis installation is not genuine.It was enabled by an Activation Exploit ( a hacker’s Loader tool) to trick the OS into thinking it was genuine – but this Exploit was broken by a Windows update, which is why you got the message.Because of the presence of the Exploit, it is impossible to guarantee that your machine is not vulnerable to other hackers tools – and the recommendation is to completely wipe the drive and re-install the original manufacturer’s operating system, using their Recovery media..You should also know that it is likely that your installation of Office Pro Plus is counterfeit – it is a version only sold to organisations in Volume License form, for installations in their own PC’s, and is not available to the public.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed SlothSaturday, March 17, 2012 1:02 PMModerator -
Wow.. . I was not aware about this. I've seen a sticker of Windows XP on my laptop. Cd's I have (somewhere!!) are in a plastic case... so as you told, they must be fake. What should I do if I don't have nothing in hand to correct the situation? I don't have reinstallation genuine cd's. What do you suggest me? Can I continue using this version for a time? I really don't know nothing about computers!!!
Thanks
Saturday, March 17, 2012 1:37 PM -
"mllemiou" wrote in message news:78076533-e555-43e8-a27f-e93a09245744...
Wow.. . I was not aware about this. I've seen a sticker of Windows XP on my laptop. Cd's I have (somewhere!!) are in a plastic case... so as you told, they must be fake. What should I do if I don't have nothing in hand to correct the situation? I don't have reinstallation genuine cd's. What do you suggest me? Can I continue using this version for a time? I really don't know nothing about computers!!!
Thanks
Your problem is all too common, unfortunately.Your machine was manufactured for use with Windows XP (probably the Home edition ’Familiale’?)It is rather old to be worth spending a large amount of money on purchasing a new copy of Windows 7 – but you could do it.For instructions, I cannot find any in French, but http://www.winsupersite.com/article/windows-7/clean-install-windows-7-with-upgrade-media works :)Your other options are:-1) See if you can find the original XP Recovery disks – you may still be able to order a set from Acer.2) Borrow an OEM disk for the edition (Home/Pro) of Windows on your sticker, and use that to reinstall XP – you will need an OEM System Builder disk (sorry, I don’t know the correct French term), and will have to download the proper drivers for the system from the Acer website.3) Buy a new computer. This would be my preferred option – almost any modern computer is more capable than your current system is likely to be, either with XP or Win7 installed.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth- Marked as answer by Darin Smith MS Monday, March 19, 2012 9:44 PM
Saturday, March 17, 2012 1:56 PMModerator -
You can purchase a "Full Retail" edition of Windows 7 and perform a "clean install". Genuine Windows 7 editions are available from the Microsoft Store.
Carey Frisch
Sunday, March 18, 2012 10:05 PMModerator