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Erreur 7601 Windows 7 : Windows n'est plus authentique

    Question

  • Bonjour,

    Je ne m'y connais pas en ordinateur, mais depuis aujourd'hui, il y a ce message dans le coin droit qui dit que ma version de Windows n'est plus authentique...  je ne comprends pas, tout allait bien et ce depuis toujours!  Que dois-je faire pour remettre le tout en ordre??  J'ai même restauré d'avant hier et ça ne marche pas.  Ça peut tu être lié aux mises à jour de Windows car j'ai vu qu'il y en avait qui s'étaient installées hier et aujourd'hui,

    J'ai besoin d'aide !!!!

    Merci

    Saturday, March 17, 2012 4:09 AM

Answers

  • "mllemiou" wrote in message news:78076533-e555-43e8-a27f-e93a09245744...

    Wow.. . I was not aware about this.  I've seen a sticker of Windows XP on my laptop.  Cd's I have (somewhere!!) are in a plastic case... so as you told, they must be fake.  What should I do if I don't have nothing in hand to correct the situation?  I don't have reinstallation genuine cd's.  What do you suggest me?  Can I continue using this version for a time?  I really don't know nothing about computers!!! 

    Thanks

     
    Your problem is all too common, unfortunately.
    Your machine was manufactured for use with Windows XP (probably the Home edition ’Familiale’?)
    It is rather old to be worth spending a large amount of money on purchasing a new copy of Windows 7 – but you could do it.
     
     
    Your other options are:-
     
    1) See if you can find the original XP Recovery disks – you may still be able to order a set from Acer.
    2) Borrow an OEM disk for the edition (Home/Pro) of Windows on your sticker, and use that to reinstall XP – you will need an OEM System Builder disk (sorry, I don’t know the correct French term), and will have to download the proper drivers for the system from the Acer website.
    3) Buy a new computer.  This would be my preferred option – almost any modern computer is more capable than your current system is likely to be, either with XP or Win7 installed.
     
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, March 17, 2012 1:56 PM
    Moderator

All replies

  • "mllemiou" wrote in message news:5e515470-6b23-4993-8602-7ae039b47802...

    Bonjour,

    Je ne m'y connais pas en ordinateur, mais depuis aujourd'hui, il y a ce message dans le coin droit qui dit que ma version de Windows n'est plus authentique...  je ne comprends pas, tout allait bien et ce depuis toujours!  Que dois-je faire pour remettre le tout en ordre??  J'ai même restauré d'avant hier et ça ne marche pas.  Ça peut tu être lié aux mises à jour de Windows car j'ai vu qu'il y en avait qui s'étaient installées hier et aujourd'hui,

    J'ai besoin d'aide !!!!

    Merci

    Sorry  - we can only work in English in this forum....
    To properly analyse and solve problems with Activation and Validation, we need to see a full copy of the report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )
    Once saved, run the tool.
    Click on the Continue button, which will produce the report.
    To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
      - **in your own thread**, please
     
    Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine, but do NOT quote the Key on the sticker!

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by mllemiou Saturday, March 17, 2012 12:38 PM
    • Unmarked as answer by mllemiou Saturday, March 17, 2012 12:38 PM
    Saturday, March 17, 2012 9:30 AM
    Moderator
  • I never had problem until yesterday night.  Suddenly, the mention at the corner right was telling me that windows was not authentic.  I have this laptop since more than a year, I bought it from a university student, who gave me the cd's and all but I don't have a sticker on my laptop for windows 7.  At first it was XP that was in it, I was told.  But she installed Windows 7 Pro later.  I just moved in my house, I can't find the damn cd's...  What's is happening with my windows?  Was there a problem with an update??

    Here is the report.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
    Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
    Windows Product ID: 00371-OEM-8992671-00004
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048
    ID: {250B4BE4-CC8A-4D20-886E-F787672F9ED3}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Professional
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.111025-1505
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{250B4BE4-CC8A-4D20-886E-F787672F9ED3}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-7TP9F</PKey><PID>00371-OEM-8992671-00004</PID><PIDType>2</PIDType><SID>S-1-5-21-2304080041-2440162855-2539919431</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>TravelMate 4670 </Model></SYSTEM><BIOS><Manufacturer>Acer   </Manufacturer><Version>v1.3236</Version><SMBIOSVersion major="2" minor="4"/><Date>20061107000000.000000+000</Date></BIOS><HWID>BDFA3D07018400FE</HWID><UserLCID>0C0C</UserLCID><SystemLCID>040C</SystemLCID><TimeZone>Est(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-MPC</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90120000-0011-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Plus 2007</Name><Ver>12</Ver><Val>C0A25836FDBE5AC</Val><Hash>FmDbcrRY1pTOcrz4ZUZRHhpUuc0=</Hash><Pid>89409-726-2958074-65086</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Version du service de licences logicielles : 6.1.7601.17514

    Nom : Windows(R) 7, Professional edition
    Description : Windows Operating System - Windows(R) 7, OEM_SLP channel
    ID d’activation : 50e329f7-a5fa-46b2-85fd-f224e5da7764
    ID d’application : 55c92734-d682-4d71-983e-d6ec3f16059f
    PID étendu : 00371-00178-926-700004-02-3084-7600.0000-1602011
    Identificateur d’installation : 009553414361559703334091984530659602645432425065184150
    URL du certificat du processeur : http://go.microsoft.com/fwlink/?LinkID=88338
    URL du certificat de l’ordinateur : http://go.microsoft.com/fwlink/?LinkID=88339
    URL de licence d’utilisation : http://go.microsoft.com/fwlink/?LinkID=88341
    URL du certificat de clé de produit : http://go.microsoft.com/fwlink/?LinkID=88340
    Clé de produit partielle : 7TP9F
    Statut de la licence : notification
    Raison de la notification : 0xC004F200 (non authentique).
    Nombre de réinitialisations de Windows restant : 3
    Heure approuvée : 2012-03-17 08:42:37

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4AB
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 3:16:2012 19:55
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: LgAAAAEAAgABAAEAAAABAAAAAgABAAEAJJQ80Z9J6k4wyMYbZOt2vtgPQmv0SA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   INTEL   CALISTGA
      FACP   INTEL   CALISTGA
      HPET   INTEL   CALISTGA
      BOOT   PTLTD   $SBFTBL$
      MCFG   INTEL   CALISTGA
      APIC   INTEL   CALISTGA
      SLIC   HPQOEM  SLIC-MPC
      SSDT   PmRef  CpuPm

     I've tried to do what somebody has posted regarding the problem, by rearming (???) but I don't know what I've done precisely.

    Sorry I don't understand what you mean by "do not quote the key.,...."

    Thanks for your help.



    • Edited by mllemiou Saturday, March 17, 2012 12:58 PM
    Saturday, March 17, 2012 12:43 PM
  • "mllemiou" wrote in message news:be8cf4c1-e2c5-4c6a-8413-7123c3427059...

    I never had problem until yesterday night.  Suddenly, the mention at the corner right was telling me that windows was not authentic.  I have this laptop since more than a year, I bought it from a university student, who gave me the cd's and all but I don't have a sticker on my laptop for windows 7.  At first it was XP that was in it, I was told.  But she installed Windows 7 Pro later.  I just moved in my house, I can't find the damn cd's...  What's is happening with my windows?  Was there a problem with an update??

    Here is the report.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 50
    Cached Online Validation Code: 0xc004c4ab
    Windows Product Key: *****-*****-GK4PY-FDWYH-7TP9F
    Windows Product Key Hash: u3xU6PnmumgYLgUpnmbqEw9Q2OA=
    Windows Product ID: 00371-OEM-8992671-00004
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010100.1.0.048

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Plus 2007 - 100 Genuine

    File Scan Data-->
    File Mismatch: C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>TravelMate 4670 </Model></SYSTEM><BIOS><Manufacturer>Acer   </Manufacturer><Version>v1.3236</Version><SMBIOSVersion major="2" minor="4"/><Date>20061107000000.000000+000</Date></BIOS

     

    Licensing Data-->
    Version du service de licences logicielles : 6.1.7601.17514

    Nom : Windows(R) 7, Professional edition
    Description : Windows Operating System - Windows(R) 7, OEM_SLP channel
    Clé de produit partielle : 7TP9F
    Statut de la licence : notification
    Raison de la notification : 0xC004F200 (non authentique).
    Nombre de réinitialisations de Windows restant : 3
    Heure approuvée : 2012-03-17 08:42:37

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C4AB

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      SLIC   HPQOEM  SLIC-MPC
      SSDT   PmRef  CpuPm

     


     
     
     
    Your computer was manufactured in 2006/2007 – at least two years before the release of Windows 7.
    The Product Key you are using is of a type (OEM_SLP) which can ONLY be used on machines which were originally installed with Windows 7 by the manufacturer.
    The machine is an Acer Travelmate – bit the SLIC table in the BIOS claims the machine is a Hewlett-Packard
     
    This installation is not genuine.
    It was enabled by an Activation Exploit ( a hacker’s Loader tool) to trick the OS into thinking it was genuine – but this Exploit was broken by a Windows update, which is why you got the message.
     
    Because of the presence of the Exploit, it is impossible to guarantee that your machine is not vulnerable to other hackers tools – and the recommendation is to completely wipe the drive and re-install the original manufacturer’s operating system, using their Recovery media..
     
    You should also know that it is likely that your installation of Office Pro Plus is counterfeit – it is a version only sold to organisations in Volume License form, for installations in their own PC’s, and is not available to the public.
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, March 17, 2012 1:02 PM
    Moderator
  • Wow.. . I was not aware about this.  I've seen a sticker of Windows XP on my laptop.  Cd's I have (somewhere!!) are in a plastic case... so as you told, they must be fake.  What should I do if I don't have nothing in hand to correct the situation?  I don't have reinstallation genuine cd's.  What do you suggest me?  Can I continue using this version for a time?  I really don't know nothing about computers!!! 

    Thanks

    Saturday, March 17, 2012 1:37 PM
  • "mllemiou" wrote in message news:78076533-e555-43e8-a27f-e93a09245744...

    Wow.. . I was not aware about this.  I've seen a sticker of Windows XP on my laptop.  Cd's I have (somewhere!!) are in a plastic case... so as you told, they must be fake.  What should I do if I don't have nothing in hand to correct the situation?  I don't have reinstallation genuine cd's.  What do you suggest me?  Can I continue using this version for a time?  I really don't know nothing about computers!!! 

    Thanks

     
    Your problem is all too common, unfortunately.
    Your machine was manufactured for use with Windows XP (probably the Home edition ’Familiale’?)
    It is rather old to be worth spending a large amount of money on purchasing a new copy of Windows 7 – but you could do it.
     
     
    Your other options are:-
     
    1) See if you can find the original XP Recovery disks – you may still be able to order a set from Acer.
    2) Borrow an OEM disk for the edition (Home/Pro) of Windows on your sticker, and use that to reinstall XP – you will need an OEM System Builder disk (sorry, I don’t know the correct French term), and will have to download the proper drivers for the system from the Acer website.
    3) Buy a new computer.  This would be my preferred option – almost any modern computer is more capable than your current system is likely to be, either with XP or Win7 installed.
     
     
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Saturday, March 17, 2012 1:56 PM
    Moderator
  • You can purchase a "Full Retail" edition of Windows 7 and perform a "clean install".  Genuine Windows 7 editions are available from the Microsoft Store.

    Carey Frisch

    Sunday, March 18, 2012 10:05 PM