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  • Question

  • i am having trouble validating windows xp home e.dition my case # is 104 396 8514. i am a over the road truck driver for fedex. please help validate software asap

    Sunday, September 16, 2007 2:49 PM

Answers

  • Hello Edward,

     

    Thank you for providing  the case number. I have reviewed the information within your case. It appears several attempts have been made to contact you by various support agents but unfortunately you have been on the road driving. 

     

    Edward have you tried to validate windows @ http://www.microsoft.com/genuine then click on "Validate Windows" located in the upper right hand corner? Next what error codes or wording are you receiving if any after validation doesn't work? Please include all this information within the thread.  

     

    Download and run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is tell us about the COA. Tell us:


    1. What edition of Windows XP is it for, Home, Pro, or Media Center?
    2. Does it read "OEM Software" or "OEM Product" in black lettering?
    3. Or, does it have the computer manufacturer's name in black lettering?
    4. DO NOT post the Product Key.
    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

     

    Thank you,

     

     

    Stephen Holm, MS

    WGA Forum Manager

     

    Monday, September 17, 2007 10:03 PM