Docker Installation: Error while enabling Windows optional feature Microsoft-Hyper-V RRS feed

  • Question

  • Following the documentation that Microsoft provided for the following error (while starting Docker Desktop):

    This documentation isn't completely helpful. I tried all the three ways that was mentioned in the documentation, but none of these ways helped me resolve the issue. Please check the screenshots for further details:

    I'm unable to upload the DISM logs for your analysis, but will provide you the ERROR entries from the log:

    2020-07-27 11:10:51, Error                 DISM   DISM Package Manager: PID=6580 TID=7404 Failed finalizing changes. - CDISMPackageManager::Internal_Finalize(hr:0x80070002)
    2020-07-27 11:10:51, Error                 DISM   DISM Package Manager: PID=6580 TID=7404 Failed processing package changes with session options - CDISMPackageManager::ProcessChangesWithOptions(hr:0x80070002)
    2020-07-27 11:10:51, Error                 DISM   DISM Package Manager: PID=6580 TID=7404 Failed ProcessChanges. - CPackageManagerCLIHandler::Private_ProcessFeatureChange(hr:0x80070002)
    2020-07-27 11:10:51, Error                 DISM   DISM Package Manager: PID=6580 TID=7404 Failed while processing command enable-feature. - CPackageManagerCLIHandler::ExecuteCmdLine(hr:0x80070002)
    2020-07-27 11:10:51, Info                  DISM   DISM Package Manager: PID=6580 TID=7404 Further logs for online package and feature related operations can be found at %WINDIR%\logs\CBS\cbs.log - CPackageManagerCLIHandler::ExecuteCmdLine
    2020-07-27 11:10:51, Error                 DISM   DISM.EXE: DISM Package Manager processed the command line but failed. HRESULT=80070002

    Couldn't share the images, links, logs as I was getting the following error:

    Body text cannot contain images or links until we are able to verify your account.

    Monday, July 27, 2020 6:11 AM


All replies

  • Hi Bonda Pavan Kumar,

    Thank you for posting here.

    I have moved the thread to 'where is the forum for' forum which can help you find the correct forum to go ask questions.

    Thank you for your understanding.

    Best Regards,

    Xingyu Zhao

    MSDN Community Support
    Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com.

    Tuesday, July 28, 2020 1:26 AM
  • I'd try asking for help over here.





    Regards, Dave Patrick ....
    Microsoft Certified Professional
    Microsoft MVP [Windows Server] Datacenter Management

    Disclaimer: This posting is provided "AS IS" with no warranties or guarantees, and confers no rights.

    • Proposed as answer by Guido Franzke Tuesday, July 28, 2020 5:51 AM
    • Marked as answer by Guido Franzke Thursday, August 6, 2020 8:21 AM
    Tuesday, July 28, 2020 1:33 AM