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    To Whom It May Concern,

    I've been trying to: "Qualify for a Complimentary Windows Genuine Advantage Kit" yet when ever I fill out the form and click "continue" I get "Ordering Process Unavailable".

    I'm in Phildelphia and I've tried on multiple affected computers on different days and differnet times and I continually get "Ordering Process Unavailable" at the following link:

    http://catalog.microsoft.com/genuine/purchase/QualifyInfo.aspx

    I am extremely frustrated.

    Thanks,

    Z

    Sunday, May 7, 2006 9:10 PM

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    Z:

     

    Depending on how you arrived to that specific web-site, we automatically determine what may or may not be availible (for instance, people purchasing CD's in the UK and US have two different currencies, etc).

     

    Try here: http://www.microsoft.com/piracy/ReportingUs.mspx

    Monday, May 8, 2006 5:38 PM
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    This should be resolved. The servers had a certificate expiration problem.

     

    -Phil Liu

    Thursday, May 11, 2006 5:16 AM
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    buenos dias, me dirijo asia ustedes, para hacerles la peticion   de una validacion de mi windows ya  que no cuento con los recursos nenecesarios para obtenerla, y mi pc se limita a abrir el reprodoctor de windows media 11.

    si peden hacer algo por mi problema se los agradesco, gracias por su atencion......... 

    • Proposed as answer by Stephen Holm Wednesday, July 23, 2008 6:03 PM
    • Marked as answer by Carl-S Wednesday, July 23, 2008 11:50 PM
    Saturday, June 14, 2008 3:35 PM

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    Z:

     

    Depending on how you arrived to that specific web-site, we automatically determine what may or may not be availible (for instance, people purchasing CD's in the UK and US have two different currencies, etc).

     

    Try here: http://www.microsoft.com/piracy/ReportingUs.mspx

    Monday, May 8, 2006 5:38 PM
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    Phil,

    Thanks for the quick response, however, the site you supplied is for reporting piracy.

    I am trying to "Request a Complimentary Windows Genuine Advantage Kit" for those of us who got ripped off by our vendor. I am not trying to purchase.

    I just tried again and I still get:

    Ordering Process Unavailable [0x80080402]

    The service is temporarly unavailable. Please return at a later time to obtain your Windows Genuine Advantage Kit for Windows XP.

    I have been trying for a week now. When is the service up? If the link supplied on you web site is invalid, do you have the correct one? Is this offer still good?

    Thanks you for your help,

    Z

     

    • Proposed as answer by CESAR LEITON Monday, September 15, 2008 7:00 PM
    Monday, May 8, 2006 7:02 PM
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    Z:

     

    What is the path you're walking through to get to that site? (Can you walk me through it as well?) As said before, we automatically detect certain browser settings as we walk you through the path.

     

    The report for piracy will also allow you to file a counterfeit report to try and qualify for a WGA Kit.

     

    -Phil Liu

    Monday, May 8, 2006 7:22 PM
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    I've been trying for the last three days as well.   The counterfeit alert keeps going off and directing me to the web site to fill out the form, but once all the information is filled in, I get the same error.

    The least Microsoft could do was let you know before filling out that stupid form.

    Monday, May 8, 2006 10:18 PM
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    Please walk me through it stonewell - I've been with my test team all day trying to replicate this issue.
    Tuesday, May 9, 2006 2:01 AM
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    Phil,

    Here is the walk through you requested:

    I am using IE 6.0.2900.2180.xpsp_sp2_gdr.050301-1519

    Norton Fire Wall and Norton System Works have been disabled. I even went into msconfig and deselected everything so that nothing else is running but Windows XP and IE.

    Go to: http://www.microsoft.com/genuine/default.mspx?displaylang=en

    Click: "Validate Windows" - Directs you to--> "This copy of Windows is not genuine" web page:

    http://www.microsoft.com/genuine/downloads/nonGenuine.aspx?displaylang=en&Error=3&Loc=USA&sGuid=0bc7f82a-9429-471b-a1b2-73bff17949e5

    Click on: "See ALL Options" - Directs you to--> "Get Genuine Windows" web page:

    http://catalog.microsoft.com/genuine/purchase/GetGenuine.aspx?displaylang=en&Loc=USA&sGuid=0bc7f82a-9429-471b-a1b2-73bff17949e5

    Expand + next to: "Request a Complimentary Windows Genuine Advantage Kit"

    Select language: English

    Click on: "Submit Request" Button - Directs you to--> Qualify for a Complimentary Windows Genuine Advantage Kit Web Page:

    http://catalog.microsoft.com/genuine/purchase/QualifyInfo.aspx?displaylang=en&Loc=USA&sGuid=0bc7f82a-9429-471b-a1b2-73bff17949e5&offertype=1

    Click: "Continue" Button - Directs you to--> "Fill Out Counterfeit Report" Web Page:

    https://catalog.microsoft.com/genuine/purchase/PurchaseInfoReport.aspx?displaylang=en&Loc=USA&sGuid=0bc7f82a-9429-471b-a1b2-73bff17949e5&offertype=1

    Click checkbox - Fill out form - Click "Continue" button - Directs you to --> "Counterfeit Report" Web Page:

    https://catalog.microsoft.com/genuine/purchase/CounterfeitReport.aspx?displaylang=en&Loc=USA&sGuid=0bc7f82a-9429-471b-a1b2-73bff17949e5&offertype=1

    Verify Data entered - Click "Continue" - Directs you to --> "Ordering Process Unavailable" [0x80080402] Web Page:

    https://catalog.microsoft.com/genuine/purchase/PurchaseError.aspx?displaylang=en&Loc=USA&sGuid=0bc7f82a-9429-471b-a1b2-73bff17949e5&offertype=1&error=2

    Any advice would be appreciated. This is happening on multiple clients that I have. As stated before, I'm in Philly. Also, I'm not behind any firewalls.

    Any help would be appreciated.

    Thanks,

    Z

    Wednesday, May 10, 2006 12:11 PM
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    Phil,

    In addition to the information you requested, here is WGA Diagnostic Data:

    WGA Diagnostic Data (1.5.0526.1):
    --------------------
    Genuine Validation Status: Blocked VLK
    Windows Product Key: *****-*****-PX89R-3YFDF-FMKRQ
    Windows Product Key Hash: 1PkAA81coIhBK9pzDQjVL3O1vRo=
    Windows Product ID: 76487-640-8582174-23611
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: H3K3CP8
    ID: 29443384-e7c0-4266-be1d-a355d29e3fd3
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.526.0.
    Signature Type: Microsoft.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 100
    Office Diagnostics:

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>29443384-e7c0-4266-be1d-a355d29e3fd3</UGUID><Version>1.5.0526.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PID>76487-640-8582174-23611</PID><PIDType>1</PIDType><SID>S-1-5-21-507921405-1078145449-1708537768</SID><SYSTEM><Manufacturer>micronpc.com</Manufacturer><Model>Millennia GS</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>4.51 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20000731000000.000000+000</Date></BIOS><HWID>96B93FE701843447</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>4C7642A97BA4500</Val><Hash>mgVl3ot7iDQK29F4+mQrRZZmdbU=</Hash><Pid>73931-640-3023222-57065</Pid></Product></Products></Office></Software></GenuineResults> 

    • Proposed as answer by rackebrandt Saturday, August 23, 2008 12:13 PM
    Wednesday, May 10, 2006 4:33 PM
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    Z:

     

    I'm working through this with my test team. Please stand by. I'm sorry for the delay!

     

    -Phil Liu

    Wednesday, May 10, 2006 11:16 PM
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    I to am having the same problem. when I try to order I get the same error message
    Thursday, May 11, 2006 5:15 AM
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    This should be resolved. The servers had a certificate expiration problem.

     

    -Phil Liu

    Thursday, May 11, 2006 5:16 AM
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    Phil,

    I feel your pain. Had many problems with my Cert. Server.

    Thanks for your help,

    Z

    Thursday, May 11, 2006 7:10 PM
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    I am receiveing the same problem. It wont allow me to continue through the process
    Friday, May 12, 2006 2:01 AM
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    Robert, when did this occur?
    Friday, May 12, 2006 4:34 PM
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     Zwitterion wrote:

    To Whom It May Concern,

    I've been trying to: "Qualify for a Complimentary Windows Genuine Advantage Kit" yet when ever I fill out the form and click "continue" I get "Ordering Process Unavailable".

    I'm in Phildelphia and I've tried on multiple affected computers on different days and differnet times and I continually get "Ordering Process Unavailable" at the following link:

    http://catalog.microsoft.com/genuine/purchase/QualifyInfo.aspx

    I am extremely frustrated.

    Thanks,

    Z

    Wednesday, June 4, 2008 7:03 PM
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    Wednesday, June 4, 2008 11:38 PM
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     Phil Liu MSFT wrote:

    Z:

     

    I'm working through this with my test team. Please stand by. I'm sorry for the delay!

     

    -Phil Liu

    • Proposed as answer by szunar Thursday, September 4, 2008 1:25 PM
    Wednesday, June 11, 2008 1:02 AM
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    me puede hacer el favor de activarme el windows xp

     

     

    Friday, June 13, 2008 2:06 PM
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    necesito validar mi microsotf

     

     

    Saturday, June 14, 2008 1:43 AM
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    buenos dias, me dirijo asia ustedes, para hacerles la peticion   de una validacion de mi windows ya  que no cuento con los recursos nenecesarios para obtenerla, y mi pc se limita a abrir el reprodoctor de windows media 11.

    si peden hacer algo por mi problema se los agradesco, gracias por su atencion......... 

    • Proposed as answer by Stephen Holm Wednesday, July 23, 2008 6:03 PM
    • Marked as answer by Carl-S Wednesday, July 23, 2008 11:50 PM
    Saturday, June 14, 2008 3:35 PM
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    Saturday, June 14, 2008 10:21 PM
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    Saturday, June 14, 2008 11:20 PM
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     Zwitterion wrote:

    To Whom It May Concern,

    I've been trying to: "Qualify for a Complimentary Windows Genuine Advantage Kit" yet when ever I fill out the form and click "continue" I get "Ordering Process Unavailable".

    I'm in Phildelphia and I've tried on multiple affected computers on different days and differnet times and I continually get "Ordering Process Unavailable" at the following link:

    http://catalog.microsoft.com/genuine/purchase/QualifyInfo.aspx

    I am extremely frustrated.

    Thanks,

    Z

    Sunday, June 15, 2008 3:06 AM
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    deseo copia de autentificacion atte pedro malebran

     

    Sunday, June 15, 2008 2:48 PM
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    Unfortunately, the Windows Genuine Advantage (WGA) support forum is able to provide support in English only.  Please open the following URL:  http://support.microsoft.com/common/international.aspx. This website will help make sure you receive the appropriate support information for your location, select your region setting from the list below and then click the arrow button. Next search the page and locate the service which you require. Have a great day and thank you for visiting the WGA Forum.

    Sunday, June 15, 2008 4:11 PM
    Moderator
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    Tuesday, June 17, 2008 2:46 AM
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    Tuesday, June 17, 2008 5:47 AM
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     Zwitterion wrote:

    To Whom It May Concern,

    I've been trying to: "Qualify for a Complimentary Windows Genuine Advantage Kit" yet when ever I fill out the form and click "continue" I get "Ordering Process Unavailable".

    I'm in Phildelphia and I've tried on multiple affected computers on different days and differnet times and I continually get "Ordering Process Unavailable" at the following link:

    http://catalog.microsoft.com/genuine/purchase/QualifyInfo.aspx

    I am extremely frustrated.

    Thanks,

    Z

    Tuesday, June 17, 2008 2:01 PM
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     Phil Liu MSFT wrote:

    Z:

     

    Depending on how you arrived to that specific web-site, we automatically determine what may or may not be availible (for instance, people purchasing CD's in the UK and US have two different currencies, etc).

     

    Try here: http://www.microsoft.com/piracy/ReportingUs.mspx

    Tuesday, June 17, 2008 6:10 PM
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    Tuesday, June 17, 2008 7:53 PM
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    no

    Wednesday, June 18, 2008 10:24 PM
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    muchas gracias

    Thursday, June 19, 2008 10:50 PM
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    Friday, June 20, 2008 4:38 AM
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    The message you are replying to:
    Posted By:   Zwitterion on 07 May 2006 9:10 AM
    Subject:   Ordering Process Unavailable
    Message:

    To Whom It May Concern,

    I've been trying to: "Qualify for a Complimentary Windows Genuine Advantage Kit" yet when ever I fill out the form and click "continue" I get "Ordering Process Unavailable".

    I'm in Phildelphia and I've tried on multiple affected computers on different days and differnet times and I continually get "Ordering Process Unavailable" at the following link:

    http://catalog.microsoft.com/genuine/purchase/QualifyInfo.aspx

    I am extremely frustrated.

    Thanks,

    Z

    Friday, June 20, 2008 6:27 PM
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    sanleti,

     

    Let’s split your thread off so we may focus more attention on your particular situation.  Splitting threads are done to mitigate confusion caused by more than one posting about similar   topics allowing us to focus on each customer individually.  Please post your question here http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=442&SiteID=25 in a new thread of your own. 

    In order to receive the best support, we request all users to initially run the Genuine Diagnostics tool.  The tool will try and identify the individual issue you may be experiencing.  Also, please provide a brief synopsis describing the issue including any error messages or codes. These can be found in the lower left hand corner of most Genuine Advantage Web pages when an error is encountered.

    Please download and run the MS Genuine Diagnostic Tool utility at this link http://go.microsoft.com/fwlink/?linkid=52012 , then click the Windows tab, Copy to Clipboard, then paste the report into a New Post on this Forum.

     

    Step 2 is telling us about the COA. Tell us:

    1. What edition of Windows XP is it for, Home, Pro, or Media Center?

    2. Does it read "OEM Software" or "OEM Product" in black lettering?

    3. Or, does it have the computer manufacturer's name in black lettering?

    4. DO NOT post the Product Key.

    5. Please also provide a short description of the issue you are experiencing.

     

    NOTE: The data collected with the Genuine Diagnostics Tool does NOT contain any information that can personally identify you and can be fully reviewed, by you, before being posted.

     

    Lori MS

    Friday, June 20, 2008 7:08 PM
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     Zwitterion wrote:

    Phil,

    Thanks for the quick response, however, the site you supplied is for reporting piracy.

    I am trying to "Request a Complimentary Windows Genuine Advantage Kit" for those of us who got ripped off by our vendor. I am not trying to purchase.

    I just tried again and I still get:

    Ordering Process Unavailable [0x80080402]

    The service is temporarly unavailable. Please return at a later time to obtain your Windows Genuine Advantage Kit for Windows XP.

    I have been trying for a week now. When is the service up? If the link supplied on you web site is invalid, do you have the correct one? Is this offer still good?

    Thanks you for your help,

    Z

     

    Sunday, June 22, 2008 8:46 AM
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    Não consigo obter a validação do meu windows xp sp2

     

    Sunday, June 22, 2008 1:01 PM
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    Sunday, June 22, 2008 4:27 PM
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    hola

     

    Wednesday, June 25, 2008 12:05 AM
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     Phil Liu MSFT wrote:

    Z:

     

    Depending on how you arrived to that specific web-site, we automatically determine what may or may not be availible (for instance, people purchasing CD's in the UK and US have two different currencies, etc).

     

    Try here: http://www.microsoft.com/piracy/ReportingUs.mspx

    Thursday, June 26, 2008 6:53 PM
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     Phil Liu MSFT wrote:

    Z:

     

    Depending on how you arrived to that specific web-site, we automatically determine what may or may not be availible (for instance, people purchasing CD's in the UK and US have two different currencies, etc).

     

    Try here: http://www.microsoft.com/piracy/ReportingUs.mspx

    Friday, June 27, 2008 4:01 AM
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    Friday, June 27, 2008 9:25 PM
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    Saturday, June 28, 2008 12:07 AM
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    Saturday, June 28, 2008 2:07 AM
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    Tengo un porblema con el reproductor de Windows, pues no lo puedo abrir en mi PC.
    Monday, June 30, 2008 9:11 PM
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    ola

    Tuesday, July 1, 2008 10:30 PM
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    Tuesday, July 1, 2008 10:32 PM
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    necesito reproductor de windows media

    Thursday, July 3, 2008 6:45 PM
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    mi windows venia instalado

    Thursday, July 3, 2008 7:52 PM
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     Phil Liu MSFT wrote:

    Z:

     

    Depending on how you arrived to that specific web-site, we automatically determine what may or may not be availible (for instance, people purchasing CD's in the UK and US have two different currencies, etc).

     

    Try here: http://www.microsoft.com/piracy/ReportingUs.mspx

    Friday, July 4, 2008 12:56 AM
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    Friday, July 4, 2008 12:59 AM
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    Please post a WGA question. I noticed you have two posts one has nothing in it and the other is a cut and paste.  If you need help let us know. 

     

     

    stephen holm, ms

    WGA Forum manager

     

    Friday, July 4, 2008 2:56 AM
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    Tuesday, July 8, 2008 2:41 AM
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    Tuesday, July 8, 2008 4:03 AM
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    Tuesday, July 8, 2008 9:42 AM
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    hola, necesito actualizacion de windowsxp. si pueden ayudarme. gracias,

    Tuesday, July 8, 2008 9:47 AM
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    hola  quisiera validar  mi  equipo  gratuitamente
    Wednesday, July 9, 2008 3:07 AM
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     Phil Liu MSFT wrote:

    Z:

     

    Depending on how you arrived to that specific web-site, we automatically determine what may or may not be availible (for instance, people purchasing CD's in the UK and US have two different currencies, etc).

     

    Try here: http://www.microsoft.com/piracy/ReportingUs.mspx

    Friday, July 11, 2008 3:31 AM
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    necesito la licencia porfavor gracias

    Saturday, July 12, 2008 3:16 PM
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     Genuine Validation Status: Blocked VLK
    Windows Product Key: *****-*****-PX89R-3YFDF-FMKRQ
    Windows Product Key Hash: 1PkAA81coIhBK9pzDQjVL3O1vRo=
    Windows Product ID: 76487-640-8582174-23611
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: H3K3CP8
    ID: 29443384-e7c0-4266-be1d-a355d29e3fd3
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.526.0.
    Signature Type: Microsoft.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 100
    Office Diagnostics:

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>29443384-e7c0-4266-be1d-a355d29e3fd3</UGUID><Version>1.5.0526.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PID>76487-640-8582174-23611</PID><PIDType>1</PIDType><SID>S-1-5-21-507921405-1078145449-1708537768</SID><SYSTEM><Manufacturer>micronpc.com</Manufacturer><Model>Millennia GS</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>4.51 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20000731000000.000000+000</Date></BIOS><HWID>96B93FE701843447</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 20-640-3023222-57065</Pid></Product></Products></Office></Software></GenuineResults>03</Name><Ver>11</Ver><Val>4C7642A97BA4500</Val><Hash>mgVl3ot7iDQK29F4+mQrRZZmdbU=</Hash

    Thursday, September 4, 2008 1:25 PM
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    nenexco said:

    buenos dias, me dirijo asia ustedes, para hacerles la peticion   de una validacion de mi windows ya  que no cuento con los recursos nenecesarios para obtenerla, y mi pc se limita a abrir el reprodoctor de windows media 11.

    si peden hacer algo por mi problema se los agradesco, gracias por su atencion......... 



    Thursday, September 4, 2008 1:26 PM
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    Horacio contreras said:

     Phil Liu MSFT wrote:

    Z:

     

    I'm working through this with my test team. Please stand by. I'm sorry for the delay!

     

    -Phil Liu



    Thursday, September 4, 2008 1:26 PM
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    Zwitterion said:

    Phil,

    In addition to the information you requested, here is WGA Diagnostic Data:

    WGA Diagnostic Data (1.5.0526.1):
    --------------------
    Genuine Validation Status: Blocked VLK
    Windows Product Key: *****-*****-PX89R-3YFDF-FMKRQ
    Windows Product Key Hash: 1PkAA81coIhBK9pzDQjVL3O1vRo=
    Windows Product ID: 76487-640-8582174-23611
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.2.0.pro
    Download Center code: H3K3CP8
    ID: 29443384-e7c0-4266-be1d-a355d29e3fd3
    Is Admin: Yes
    AutoDial: Yes
    Registry: 0x0
    WGA Version: Registered, 1.5.526.0.
    Signature Type: Microsoft.
    Validation Diagnostic:

    Scan: Complete
    Cryptography: Complete

    Office Status: 100
    Office Diagnostics:

    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    Office Details: <GenuineResults><MachineData><UGUID>29443384-e7c0-4266-be1d-a355d29e3fd3</UGUID><Version>1.5.0526.1</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PID>76487-640-8582174-23611</PID><PIDType>1</PIDType><SID>S-1-5-21-507921405-1078145449-1708537768</SID><SYSTEM><Manufacturer>micronpc.com</Manufacturer><Model>Millennia GS</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>4.51 PG</Version><SMBIOSVersion major="2" minor="3"/><Date>20000731000000.000000+000</Date></BIOS><HWID>96B93FE701843447</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>4C7642A97BA4500</Val><Hash>mgVl3ot7iDQK29F4+mQrRZZmdbU=</Hash><Pid>73931-640-3023222-57065</Pid></Product></Products></Office></Software></GenuineResults> 



    Thursday, September 4, 2008 1:27 PM
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    Phil Liu, MSFT,

    I was curious if there were two working issues in this thread. I'm a bit confused as to my attention if it's needed here in this thread. Please let me know if I can be of further assistance.

    Rick, MSFT
    Thursday, September 4, 2008 3:00 PM