voucher for AZ-900 Microsoft Azure Fundamentals

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  I had attended a class  AZ-900 Microsoft Azure Fundamentals on 12/19.  I was told that after I sign in to SkillPipe i will receive free voucher for certification exam.  I signed in into SkillPipe with my corporate email account, but I was told by instructor that I should change it my private email account.  While I was doing that, all my all my colleagues that attended the same class had received email from techsfb@microsoft.com authorization  code, but me.  I have contacted instructor, SkillPipe, but either there is no respond or no help.
  What should I do to get the voucher as my my colleagues did?
  Please advise
  
  thanks
  
  

  Friday, December 27, 2019 9:09 PM