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Windows 7 Ultimate Build 7600 - this copy of windows is not genuine RRS feed

  • Question

  • Hi,

    I installed windows 7 ultimate upgrade version over Vista in December, and everything has been working fine until last week when I started getting the illegal copy message popping up.

    I bought the download copy from Microsoft Certified reseller - Software4Students

    They seem to think that the only answer is to reinstall Vista, then reinstall Windows 7. this seems like a royal pain in the ass....and there must be a better solution.

    Can someone from Microsoft please take a look and give me a solution that doesn't involve a world of pain.

    I have run the MGAD tool and have the following output:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-RDHM8-Y228R-MBJ4Q

    Windows Product Key Hash: GK2/QxFNnQx0r6zzLHj9+nmvkvE=

    Windows Product ID: 00426-293-0826302-85931

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    ID: {CE7330A0-0CAC-43D4-8DA5-3AD1F94720BE}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000000

    Build lab: 7600.win7_gdr.101026-1503

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 7E90FEE8-169-80004005_B4D0AA8B-587-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{CE7330A0-0CAC-43D4-8DA5-3AD1F94720BE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MBJ4Q</PKey><PID>00426-293-0826302-85931</PID><PIDType>5</PIDType><SID>S-1-5-21-3077494998-445719238-3279249040</SID><SYSTEM><Manufacturer>PACKARD BELL BV</Manufacturer><Model>IMEDIA J2422</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies,</Manufacturer><Version>Si671V14</Version><SMBIOSVersion major="2" minor="4"/><Date>20070717000000.000000+000</Date></BIOS><HWID>29A13607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>PacBel</OEMID><OEMTableID>PBDTNB00</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>1750AF7AD99B716</Val><Hash>qdadx+p9RuuGYniGy0bU5n8b7vI=</Hash><Pid>81602-907-4740677-68048</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00170-293-082630-00-2057-7600.0000-0912011

    Installation ID: 012956961895231323541904230136443173747012963693169712

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: MBJ4Q

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 4

    Trusted time: 01/04/2011 16:09:26

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 4:1:2011 10:48

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEAJJTo2mwBwkFgkb7BAKKijnTIEA5cxLA4Q9MqhQ==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x0

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC PacBel PBDTNB00

      FACP PacBel PBDTNB00

      HPET PacBel PBDTNB00

      MCFG PacBel PBDTNB00

      WDRT PacBel PBDTNB00

      SLIC PacBel PBDTNB00

      SSDT PmRef CpuPm

     

     

    Friday, April 1, 2011 3:20 PM

Answers

  • Hi Paul,

    For some reason my tool is having a problem reading the Diagnostic Report so is unable to give me any information regarding the Product Key.

    I recommend talking to a Activation Rep, by following the below Activate by Phone steps, they would be able to look up the key using the full Product Key (I could do that too except you Do Not want to post your full Product key in a public forum).

     

    To Activate by Phone:

    Click the Start button, and type: slui 4 in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window.

     

    Sorry I couldn't be more help,


    Darin MS
    Friday, April 1, 2011 8:16 PM

All replies

  • "pooodle2" wrote in message news:5e718b85-3622-493b-98e0-c5433fe88f80...

    Hi,

    I installed windows 7 ultimate upgrade version over Vista in December, and everything has been working fine until last week when I started getting the illegal copy message popping up.

    I bought the download copy from Microsoft Certified reseller - Software4Students

    They seem to think that the only answer is to reinstall Vista, then reinstall Windows 7. this seems like a royal pain in the ass....and there must be a better solution.

    Can someone from Microsoft please take a look and give me a solution that doesn't involve a world of pain.

    I have run the MGAD tool and have the following output:

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-RDHM8-Y228R-MBJ4Q

    Windows Product Key Hash: GK2/QxFNnQx0r6zzLHj9+nmvkvE=

    Windows Product ID: 00426-293-0826302-85931

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

     


    Reinstalling will not work - your Key has been b;locked for some reason....
    Hopefully, Darin will be able to tell us why.

    --


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Friday, April 1, 2011 7:03 PM
    Moderator
  • Hi,

    I sure hope so :-)

    Any suggestions Darin?

    cheers

    Paul

    Friday, April 1, 2011 8:03 PM
  • Hi Paul,

    For some reason my tool is having a problem reading the Diagnostic Report so is unable to give me any information regarding the Product Key.

    I recommend talking to a Activation Rep, by following the below Activate by Phone steps, they would be able to look up the key using the full Product Key (I could do that too except you Do Not want to post your full Product key in a public forum).

     

    To Activate by Phone:

    Click the Start button, and type: slui 4 in the search field and then press the "Enter" key. This will bring up the Activate by Phone dialog window. Follow the steps provided by the window.

     

    Sorry I couldn't be more help,


    Darin MS
    Friday, April 1, 2011 8:16 PM
  • Hi,

    I'll try that in the morning and let you know how I get on

    cheers

    Friday, April 1, 2011 8:43 PM
  • Hi Darin,

    Have run Diagnostics again just in case I copied wrong, heres output

    thanks

    Paul

     

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 50

    Cached Online Validation Code: 0xc004c4a2

    Windows Product Key: *****-*****-RDHM8-Y228R-MBJ4Q

    Windows Product Key Hash: GK2/QxFNnQx0r6zzLHj9+nmvkvE=

    Windows Product ID: 00426-293-0826302-85931

    Windows Product ID Type: 5

    Windows License Type: Retail

    Windows OS version: 6.1.7600.2.00010100.0.0.001

    ID: {CE7330A0-0CAC-43D4-8DA5-3AD1F94720BE}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000000

    Build lab: 7600.win7_gdr.101026-1503

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: 2.0.48.0

    OGAExec.exe Signed By: Microsoft

    OGAAddin.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Home and Student 2007 - 100 Genuine

    OGA Version: Registered, 2.0.48.0

    Signed By: Microsoft

    Office Diagnostics: 7E90FEE8-169-80004005_B4D0AA8B-587-80004005_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{CE7330A0-0CAC-43D4-8DA5-3AD1F94720BE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7600.2.00010100.0.0.001</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-MBJ4Q</PKey><PID>00426-293-0826302-85931</PID><PIDType>5</PIDType><SID>S-1-5-21-3077494998-445719238-3279249040</SID><SYSTEM><Manufacturer>PACKARD BELL BV</Manufacturer><Model>IMEDIA J2422</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies,</Manufacturer><Version>Si671V14</Version><SMBIOSVersion major="2" minor="4"/><Date>20070717000000.000000+000</Date></BIOS><HWID>29A13607018400FA</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>PacBel</OEMID><OEMTableID>PBDTNB00</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>1750AF7AD99B716</Val><Hash>qdadx+p9RuuGYniGy0bU5n8b7vI=</Hash><Pid>81602-907-4740677-68048</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7600.16385

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, RETAIL channel

    Activation ID: ac96e1a8-6cc4-4310-a4ff-332ce77fb5b8

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00170-293-082630-00-2057-7600.0000-0912011

    Installation ID: 012956961895231323541904230136443173747012963693169712

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: MBJ4Q

    License Status: Notification

    Notification Reason: 0xC004F200 (non-genuine).

    Remaining Windows rearm count: 4

    Trusted time: 01/04/2011 22:03:12

     

    Windows Activation Technologies-->

    HrOffline: 0x00000000

    HrOnline: 0xC004C4A2

    HealthStatus: 0x0000000000000000

    Event Time Stamp: 4:1:2011 10:48

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

     

     

    HWID Data-->

    HWID Hash Current: NAAAAAEABAABAAEAAAACAAAAAgABAAEAJJTo2mwBwkFgkb7BAKKijnTIEA5cxLA4Q9MqhQ==

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x0

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC PacBel PBDTNB00

      FACP PacBel PBDTNB00

      HPET PacBel PBDTNB00

      MCFG PacBel PBDTNB00

      WDRT PacBel PBDTNB00

      SLIC PacBel PBDTNB00

      SSDT PmRef CpuPm

     

     

    Friday, April 1, 2011 9:04 PM