locked
WGA is lying to me. RRS feed

  • Question

  •  

    I've done major updating on my computer after not having internet for a year. When I restarted my computer the WGA logo appeared on my toolbar saying "You may be a victim of software conterfeiting". I followed protocol and validated my software 3 times (all three times it said it passed and was complete) now and yet that logo is -still- there saying it failed. Um.. wtf? How do I make it go away? It's annoying : /
    Thursday, January 17, 2008 9:59 AM

Answers

  • Please follow this troubleshooting procedure:

     

    1. Download and run the MGA Diagnostic Tool: http://go.microsoft.com/fwlink/?linkid=52012

     

    2. After running the MGA Diagnostic Tool, click on the "Windows" tab and then click on "Copy".

     

    3. Next, visit the following website and create a post in the "WGA Validation Problems" forum and paste the results of the WGA Diagnostic Data in a detailed post. http://forums.microsoft.com/Genuine/default.aspx?SiteID=25

     

    4. A WGA troubleshooting specialist will analyze the data and recommend an appropriate solution.

     

    Thursday, January 17, 2008 3:36 PM
    Moderator