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msoobe.exe / Windows XP Professional Activation Fix

    Question

  • Heres what happened to me, I bought a VLK version of Windows XP Pro from my school through the Microsoft Academic Alliance.  I upgraded from XP Home SP 2 and the thing wouldn't activate.  Going to Start - > Programs -> Accessories -> System Tools -> Activate Windows would just bring up a box with a page fault error and tell you to report the error to microsoft.  Now, heres how to fix it courtesy of lockergnome.com

    The error was a conflict with IE7 installed before you upgraded, so you have to unistall it. Go to Start - > Run and type in  (make sure hidden files and folders are visible):

    %windir%\ie7\spuninst\spuninst.exe

    That will bring up an IE7 removal.  Go through it an restart when it says, Activation should work when it comes back up.

    Some admin or mod should deliver this to a higher up in microsoft since this is a large issue.

    Hope this helps everyone.

    Burneh
    Friday, March 09, 2007 12:25 AM

Answers

  • Your tip was right on.

     

    BTW anyone trapped in the loop:  you must activate < = > msoobe.exe error. ( 0x7726381C, memory could not be "written")

     

    This program can be run from the window command prompt.  I found that the activation error loop will let you F8 during bootup then select "Safe Mode with Command Prompt" to invoke the cmd.exe window.

     

    Then, for my environment

    c:\windows\ie7\spuninst\spuninst.exe 

     

    This prompted the uninstalll wizard which despite some heart-rending pauses worked fine.  Type "Exit" to end cmd.exe and then <ctrl-alt><del>  >> Task Window > Shutdown >Restart.

     

    Thanks again,

     

    Scott

    Sunday, April 01, 2007 3:26 PM
  • Same problem - upgrade XP Home SP2 with IE7 with SP PRo

    Tried all the advice out there but your fix worked perfectly - you are a star.  I had prematurely aged 10 years.

    Many thanks
    Sunday, March 11, 2007 7:20 PM
  • Excelent! I was about to rip my hair out last night, then I stumbled upon your response this morning. I had a feeing IE7 was causing some problems since  couldn't get onto any websites, but I forgot how to unistall it properly. You're a life saver!!!
    Wednesday, March 28, 2007 9:16 PM
  •  lestereff wrote:
    Same problem - upgrade XP Home SP2 with IE7 with SP PRo

    Tried all the advice out there but your fix worked perfectly - you are a star.  I had prematurely aged 10 years.

    Many thanks
    Wednesday, April 04, 2007 12:40 PM
  •  Burneh wrote:
    Heres what happened to me, I bought a VLK version of Windows XP Pro from my school through the Microsoft Academic Alliance.  I upgraded from XP Home SP 2 and the thing wouldn't activate.  Going to Start - > Programs -> Accessories -> System Tools -> Activate Windows would just bring up a box with a page fault error and tell you to report the error to microsoft.  Now, heres how to fix it courtesy of lockergnome.com

    The error was a conflict with IE7 installed before you upgraded, so you have to unistall it. Go to Start - > Run and type in  (make sure hidden files and folders are visible):

    %windir%\ie7\spuninst\spuninst.exe

    That will bring up an IE7 removal.  Go through it an restart when it says, Activation should work when it comes back up.

    Some admin or mod should deliver this to a higher up in microsoft since this is a large issue.

    Hope this helps everyone.

    Burneh
    Friday, April 06, 2007 12:46 AM
  • help
    Friday, April 06, 2007 3:09 AM
  • You are the man!! Well done.
    Thursday, April 12, 2007 2:23 AM
  •  lestereff wrote:
    Same problem - upgrade XP Home SP2 with IE7 with SP PRo

    Tried all the advice out there but your fix worked perfectly - you are a star.  I had prematurely aged 10 years.

    Many thanks
    Sunday, April 22, 2007 5:52 AM
  •  lestereff wrote:
    Same problem - upgrade XP Home SP2 with IE7 with SP PRo

    Tried all the advice out there but your fix worked perfectly - you are a star.  I had prematurely aged 10 years.

    Many thanks
    Sunday, April 22, 2007 3:32 PM
  • thank you
    Thursday, May 03, 2007 4:01 AM
  •  lestereff wrote:
    Same problem - upgrade XP Home SP2 with IE7 with SP PRo

    Tried all the advice out there but your fix worked perfectly - you are a star.  I had prematurely aged 10 years.

    Many thanks
    Friday, April 06, 2007 12:49 AM
  • Je n'arrive plus a activer mon logiciel que dois-je faire
    Friday, May 04, 2007 9:01 PM
  •  lestereff wrote:
    Same problem - upgrade XP Home SP2 with IE7 with SP PRo

    Tried all the advice out there but your fix worked perfectly - you are a star.  I had prematurely aged 10 years.

    Many thanksJe n'arrive pas a activer mon logiciel que doije faire
    Thursday, May 10, 2007 12:21 PM
  • Just adding my thanks to everyone else's. I was ready to wipe my hard drive when I found your post at the last minute.  Life saver!!!  Micro$hite should really be thinking about these things, downgrading to ie6 when you install the Professional must be the issue, great for hind sight!!

    Thursday, May 10, 2007 5:19 PM
  •  lestereff wrote:
    Same problem - upgrade XP Home SP2 with IE7 with SP PRo

    Tried all the advice out there but your fix worked perfectly - you are a star.  I had prematurely aged 10 years.

    Many thanks    show me have l shall start,
    Tuesday, May 15, 2007 5:22 PM
  • i cant start my skype video. they telling to me that my dwindows didnt pass genuine validation!! what is wrng. do i have bad windows?
    Saturday, May 26, 2007 12:14 PM
  •  lestereff wrote:
    Same problem - upgrade XP Home SP2 with IE7 with SP PRo

    Tried all the advice out there but your fix worked perfectly - you are a star.  I had prematurely aged 10 years.

    Many thanks
    Monday, June 11, 2007 7:44 PM
  •  Burneh wrote:
    Heres what happened to me, I bought a VLK version of Windows XP Pro from my school through the Microsoft Academic Alliance.  I upgraded from XP Home SP 2 and the thing wouldn't activate.  Going to Start - > Programs -> Accessories -> System Tools -> Activate Windows would just bring up a box with a page fault error and tell you to report the error to microsoft.  Now, heres how to fix it courtesy of lockergnome.com

    The error was a conflict with IE7 installed before you upgraded, so you have to unistall it. Go to Start - > Run and type in  (make sure hidden files and folders are visible):

    %windir%\ie7\spuninst\spuninst.exe

    That will bring up an IE7 removal.  Go through it an restart when it says, Activation should work when it comes back up.

    Some admin or mod should deliver this to a higher up in microsoft since this is a large issue.

    Hope this helps everyone.

    Burneh
    Sunday, June 24, 2007 3:57 AM
  •  AP777 wrote:
    You are the man!! Well done.
    Saturday, July 07, 2007 9:28 AM
  •  Burneh wrote:
    Heres what happened to me, I bought a VLK version of Windows XP Pro from my school through the Microsoft Academic Alliance.  I upgraded from XP Home SP 2 and the thing wouldn't activate.  Going to Start - > Programs -> Accessories -> System Tools -> Activate Windows would just bring up a box with a page fault error and tell you to report the error to microsoft.  Now, heres how to fix it courtesy of lockergnome.com

    The error was a conflict with IE7 installed before you upgraded, so you have to unistall it. Go to Start - > Run and type in  (make sure hidden files and folders are visible):

    %windir%\ie7\spuninst\spuninst.exe

    That will bring up an IE7 removal.  Go through it an restart when it says, Activation should work when it comes back up.

    Some admin or mod should deliver this to a higher up in microsoft since this is a large issue.

    Hope this helps everyone.

    Burneh
    Saturday, July 07, 2007 9:29 AM
  • what if you can't logon to safe mode, then what?   I have this problem from .  Please help.

    Friday, July 27, 2007 2:22 AM
  • Ps_lite,

     

    Please start your own thread, include full details.

     

    Thank You!

    Friday, July 27, 2007 7:25 PM
  •  Burneh wrote:
    Heres what happened to me, I bought a VLK version of Windows XP Pro from my school through the Microsoft Academic Alliance.  I upgraded from XP Home SP 2 and the thing wouldn't activate.  Going to Start - > Programs -> Accessories -> System Tools -> Activate Windows would just bring up a box with a page fault error and tell you to report the error to microsoft.  Now, heres how to fix it courtesy of lockergnome.com

    The error was a conflict with IE7 installed before you upgraded, so you have to unistall it. Go to Start - > Run and type in  (make sure hidden files and folders are visible):

    %windir%\ie7\spuninst\spuninst.exe

    That will bring up an IE7 removal.  Go through it an restart when it says, Activation should work when it comes back up.

    Some admin or mod should deliver this to a higher up in microsoft since this is a large issue.

    Hope this helps everyone.

    Burneh
    Dear friends.my friend gave me a laptop .I am using it. I thing he is peering on me.if i go to check my mail a windo pop and vanish verry quickly.

     

     

    He is an IT man.

     

    I am really mad about it.It may be my illusion.Please clear it out.

     

    Thanks.

    Saturday, September 22, 2007 11:54 PM
  • Kenesan,

     

    Thank you for visiting the Microsoft Genuine Advantage Forum.  The purpose of this forum is the support of Windows Genuine Advantage (WGA) program.  Your question is off topic as well as outside my area of knowledge. I suggest posting your question to one of the Office newsgroups here: 

     

    http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windows.mediacenter

     

                Also should you have other non-WGA question please visit other communities for helpful information:  http://www.microsoft.com/atwork/community.mspx .  Thank you for visiting the forum.

     

     

     

    Stephen Holm, MS

     

     

     
    Monday, September 24, 2007 6:54 PM
  • Hello Arun,

     

    Everything appears fine from reading your MGA Diag report. You will need to telephone activate windows. 

    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click “Start”, point to” All Programs”, point to “Accessories”, point to” System Tools”, and then click “Activate Windows”.

    Or, click the Windows Activation icon in the notification area.


    2. Click Yes, I want to telephone a customer service representative to active Windows now.


    3. Click “Read the Windows Product Activation Privacy Statement”, click “Back”, and then click “Next”

    .
    4. Follow the steps in the Activate Windows by phone dialog box and then click “Next”.

    Note:  The number appears now and differs based on the location that you select.


    5. Once activation is completed and you receive the following message, click “OK”.
    You have successfully activated your copy of Windows.

    More information on how to activate Windows XP at http://support.microsoft.com/kb/307890

    Also you may reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851

    If you are done with the activation, kindly proceed in validating the copy of your software by going to http://www.microsoft.com/genuine Click “Validate Windows” button.

    Please post again if you need further assistance. Thank you.

     

     

    Thank you

     

    Stephen Holm, MS

    WGA Forum Manager

     

    Thursday, October 25, 2007 9:18 PM
  • Hello StatusQUO_,

    For best results, start your own thread :-)  This thread is way too long and is almost two years old.

    When you do, also provide information about the Certificate of Authenticity (CoA) that may be affixed to your IBM computer.  What version and edition of Windows is described on the CoA?  Don't post the product key.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, May 04, 2010 2:00 PM

All replies

  • Same problem - upgrade XP Home SP2 with IE7 with SP PRo

    Tried all the advice out there but your fix worked perfectly - you are a star.  I had prematurely aged 10 years.

    Many thanks
    Sunday, March 11, 2007 7:20 PM
  • Excelent! I was about to rip my hair out last night, then I stumbled upon your response this morning. I had a feeing IE7 was causing some problems since  couldn't get onto any websites, but I forgot how to unistall it properly. You're a life saver!!!
    Wednesday, March 28, 2007 9:16 PM
  • Your tip was right on.

     

    BTW anyone trapped in the loop:  you must activate < = > msoobe.exe error. ( 0x7726381C, memory could not be "written")

     

    This program can be run from the window command prompt.  I found that the activation error loop will let you F8 during bootup then select "Safe Mode with Command Prompt" to invoke the cmd.exe window.

     

    Then, for my environment

    c:\windows\ie7\spuninst\spuninst.exe 

     

    This prompted the uninstalll wizard which despite some heart-rending pauses worked fine.  Type "Exit" to end cmd.exe and then <ctrl-alt><del>  >> Task Window > Shutdown >Restart.

     

    Thanks again,

     

    Scott

    Sunday, April 01, 2007 3:26 PM
  •  lestereff wrote:
    Same problem - upgrade XP Home SP2 with IE7 with SP PRo

    Tried all the advice out there but your fix worked perfectly - you are a star.  I had prematurely aged 10 years.

    Many thanks
    Wednesday, April 04, 2007 12:40 PM
  •  Burneh wrote:
    Heres what happened to me, I bought a VLK version of Windows XP Pro from my school through the Microsoft Academic Alliance.  I upgraded from XP Home SP 2 and the thing wouldn't activate.  Going to Start - > Programs -> Accessories -> System Tools -> Activate Windows would just bring up a box with a page fault error and tell you to report the error to microsoft.  Now, heres how to fix it courtesy of lockergnome.com

    The error was a conflict with IE7 installed before you upgraded, so you have to unistall it. Go to Start - > Run and type in  (make sure hidden files and folders are visible):

    %windir%\ie7\spuninst\spuninst.exe

    That will bring up an IE7 removal.  Go through it an restart when it says, Activation should work when it comes back up.

    Some admin or mod should deliver this to a higher up in microsoft since this is a large issue.

    Hope this helps everyone.

    Burneh
    Friday, April 06, 2007 12:46 AM
  •  lestereff wrote:
    Same problem - upgrade XP Home SP2 with IE7 with SP PRo

    Tried all the advice out there but your fix worked perfectly - you are a star.  I had prematurely aged 10 years.

    Many thanks
    Friday, April 06, 2007 12:49 AM
  • help
    Friday, April 06, 2007 3:09 AM
  • You are the man!! Well done.
    Thursday, April 12, 2007 2:23 AM
  • I repaired WinXP by performing an "over the top" installation and got "activate windows:msoobe.exe - application error" message when I tried to activate Windows. The solution was to uninstall IE7 using your instructions. Fortunately it is possible to uninstall IE7 while in Safe Mode!

    Thank you for the info. It saved me a lot of time and grief.

    Mary

    Friday, April 13, 2007 8:07 AM
  • pls help me i cant speak english and my computer in troubler.

     

    Saturday, April 21, 2007 4:25 AM
  • Shbc3000,

    Please follow these steps for assistance:

    Step 1 is to run the utility at this link http://go.microsoft.com/fwlink/?linkid=52012, then click the Windows tab, click the "Copy" button, then paste the report into a response in this thread.

    Step 2 is to look on the computer or with the materials you received with the computer or with your retail purchase of  Windows to see if you have a Certificate of Authenticity (COA).  If you have one, tell us about the COA.  Tell us:

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows?

    2.  Does it read "OEM Software" or "OEM Product" in black lettering?

    3.  Or, does it have the computer manufacturer's name in black lettering?

    4.  DO NOT post the Product Key.

    Not sure what to look for?  See this page for reference:  http://www.microsoft.com/resources/howtotell/en/coa.mspx

     

    Unfortuately, the WGA Support Forum is able to provide support in English only.  Can you ask a friend to help you with posting?

    Saturday, April 21, 2007 3:18 PM
  •  lestereff wrote:
    Same problem - upgrade XP Home SP2 with IE7 with SP PRo

    Tried all the advice out there but your fix worked perfectly - you are a star.  I had prematurely aged 10 years.

    Many thanks
    Sunday, April 22, 2007 5:52 AM
  •  lestereff wrote:
    Same problem - upgrade XP Home SP2 with IE7 with SP PRo

    Tried all the advice out there but your fix worked perfectly - you are a star.  I had prematurely aged 10 years.

    Many thanks
    Sunday, April 22, 2007 3:32 PM
  • Diagnostic Report (1.7.0012.0):

    -----------------------------------------

    WGA Data-->

    Validation Status: Not Activated

    Detailed Status: N/A

    Windows Product Key: *****-*****-C9DVP-8DKXC-MYBXQ

    Windows Product Key Hash: Vj0ZV3vWGaHRNYIyVmRF6YClUXM=

    Windows Product ID: 76487-OEM-2246241-67257

    Windows Product ID Type: 3

    Windows License Type: OEM System Builder

    Windows OS version: 5.1.2600.2.00010100.2.0.pro

    ID: ec143617-be84-47a2-a9fd-e3d041a794e9

    Is Admin: Yes

    AutoDial:

    Registry: 0x0

    WGA Version: Registered, 1.7.18.5

    Signed By: Microsoft

    Product Name: N/A

    Architecture: N/A

    Build lab: N/A

    TTS Error: N/A

    Validation Diagnostic: 025D1FF3-138-80041013_025D1FF3-324-80040154_025D1FF3-269-80040154

    Resolution Status: N/A

     

    Notifications Data-->

    Cached Result: 1

    File Exists: Yes

    Version: 1.7.18.5

    WgaTray.exe Signed By: Microsoft

    WgaLogon.dll Signed By: Microsoft

     

    OGA Data-->

    Office Status: 109 N/A

    OGA Version: Failed to retrieve file version. - 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: FCEE394C-3178-80070002

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)

    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>ec143617-be84-47a2-a9fd-e3d041a794e9</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.2.0.pro</OS><PKey>*****-*****-*****-*****-MYBXQ</PKey><PID>76487-OEM-2246241-67257</PID><PIDType>3</PIDType><SID>S-1-5-21-652972391-1837393798-996308539</SID><SYSTEM><Manufacturer>Dell Computer Corporation</Manufacturer><Model>OptiPlex GX270               </Model></SYSTEM><BIOS><Manufacturer>Dell Computer Corporation</Manufacturer><Version>A06</Version><SMBIOSVersion major="2" minor="3"/><Date>20040929000000.000000+000</Date></BIOS><HWID>BC4835E701848043</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>              <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    1.  What edition of Windows XP is it for, Home, Pro, or Media Center, or another version of Windows? Windows XP Professional 1-2CPU

    2.  Does it read "OEM Software" or "OEM Product" in black lettering? NIL

    3.  Or, does it have the computer manufacturer's name in black lettering? DELL

     

    Tuesday, April 24, 2007 8:08 PM
  • Hello Arun1,

     

    From the report you posted, your Windows XP is Genuine, it just appears to need to be Activated.

    If you cannot successfully activate via the internet, then choose the alternative option to "activate by phone".

    How to activate Windows XP by phone
    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click 'Start', point to 'All Programs', point to 'Accessories', point to 'System Tools', and then click 'Activate Windows'.
      Or,
    click the Windows Activation icon in the notification area (aka system Tray).
      Or,
    clicking Start button, then Run, and type in "oobe/msoobe /a", then press the Enter key located on your keyboard.

    2. Click Yes, I want to telephone a customer service representative to active Windows now.  

    3. Follow the steps in the Activate Windows by phone dialog box, and then click Next.

    4. When activation is completed and you receive the following message, click OK.
     "You have successfully activated your copy of Windows". 

    How to activate Windows XP: http://support.microsoft.com/kb/307890/en-us

     

    Thank you,

    Darin Smith

    WGA Forum Program Manager

    --------------------------------------------------------

    All Users: Please go to http://forums.microsoft.com/Genuine/ShowPost.aspx?PostID=1255325&SiteID=25 before posting a question.

    --------------------------------------------------------

    Tuesday, April 24, 2007 8:16 PM
    Owner
  • Thanks so much for posting this.  I have spent all day looking for an answer.  It worked perfectly.

     

    Carmen

    Thursday, April 26, 2007 8:13 PM
  •  Burneh wrote:
    Heres what happened to me, I bought a VLK version of Windows XP Pro from my school through the Microsoft Academic Alliance.  I upgraded from XP Home SP 2 and the thing wouldn't activate.  Going to Start - > Programs -> Accessories -> System Tools -> Activate Windows would just bring up a box with a page fault error and tell you to report the error to microsoft.  Now, heres how to fix it courtesy of lockergnome.com

    The error was a conflict with IE7 installed before you upgraded, so you have to unistall it. Go to Start - > Run and type in  (make sure hidden files and folders are visible):

    %windir%\ie7\spuninst\spuninst.exe

    That will bring up an IE7 removal.  Go through it an restart when it says, Activation should work when it comes back up.

    Some admin or mod should deliver this to a higher up in microsoft since this is a large issue.

    Hope this helps everyone.

    Burneh
    Friday, April 27, 2007 9:35 AM
  •  Anonymous wrote:

    I repaired WinXP by performing an "over the top" installation and got "activate windows:msoobe.exe - application error" message when I tried to activate Windows. The solution was to uninstall IE7 using your instructions. Fortunately it is possible to uninstall IE7 while in Safe Mode!

    Thank you for the info. It saved me a lot of time and grief.

    Mary

    Friday, April 27, 2007 10:48 PM
  •  Burneh wrote:
    Heres what happened to me, I bought a VLK version of Windows XP Pro from my school through the Microsoft Academic Alliance.  I upgraded from XP Home SP 2 and the thing wouldn't activate.  Going to Start - > Programs -> Accessories -> System Tools -> Activate Windows would just bring up a box with a page fault error and tell you to report the error to microsoft.  Now, heres how to fix it courtesy of lockergnome.com

    The error was a conflict with IE7 installed before you upgraded, so you have to unistall it. Go to Start - > Run and type in  (make sure hidden files and folders are visible):

    %windir%\ie7\spuninst\spuninst.exe

    That will bring up an IE7 removal.  Go through it an restart when it says, Activation should work when it comes back up.

    Some admin or mod should deliver this to a higher up in microsoft since this is a large issue.

    Hope this helps everyone.

    Burneh
    Saturday, April 28, 2007 7:40 PM
  • thank you
    Thursday, May 03, 2007 4:01 AM
  • Je n'arrive plus a activer mon logiciel que dois-je faire
    Friday, May 04, 2007 9:01 PM
  • nao sei porque e que o windows medium player nao da, podem - me dizer?
    Sunday, May 06, 2007 6:19 PM
  •  Burneh wrote:
    Heres what happened to me, I bought a VLK version of Windows XP Pro from my school through the Microsoft Academic Alliance.  I upgraded from XP Home SP 2 and the thing wouldn't activate.  Going to Start - > Programs -> Accessories -> System Tools -> Activate Windows would just bring up a box with a page fault error and tell you to report the error to microsoft.  Now, heres how to fix it courtesy of lockergnome.com

    The error was a conflict with IE7 installed before you upgraded, so you have to unistall it. Go to Start - > Run and type in  (make sure hidden files and folders are visible):

    %windir%\ie7\spuninst\spuninst.exe

    That will bring up an IE7 removal.  Go through it an restart when it says, Activation should work when it comes back up.

    Some admin or mod should deliver this to a higher up in microsoft since this is a large issue.

    Hope this helps everyone.

    Burneh
    Sunday, May 06, 2007 6:23 PM
  • i am living in tokyo  my windows laungoige  japany   iwant change to english langouige please help me  thanks
    Monday, May 07, 2007 10:05 AM
  • Akbarfallah,

     

    Please ask your non-WGA related question in one of the XP Community Newsgroups linked from this page:  http://www.microsoft.com/windowsxp/expertzone/newsgroups.mspx

     

    Good Luck!

    Monday, May 07, 2007 3:13 PM
  • thanks
    Wednesday, May 09, 2007 2:08 PM
  • Thank you SO much for this information! It immediately fixed my problem, I had been dealing with this for ten days!

     

    You rule!

    Wednesday, May 09, 2007 5:09 PM
  • Diagnostic Report (1.7.0012.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Detailed Status: N/A
    Windows Product Key: *****-*****-YXRKT-8TG6W-2B7Q8
    Windows Product Key Hash: RVvFciZMdQfJLyDpZteolhaqicQ=
    Windows Product ID: 55274-640-0000356-23878
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.0.0.pro
    ID: d15e2582-6241-4285-a43b-4b2c4d8c110d
    Is Admin: Yes
    AutoDial:
    Registry: 0x0
    WGA Version: Registered, 1.7.36.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic:
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-3178-80070002_B4D0AA8B-469-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~3\FIREFOX.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control:
    Active scripting:
    Script ActiveX controls marked as safe for scripting:

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>d15e2582-6241-4285-a43b-4b2c4d8c110d</UGUID><Version>1.7.0012.0</Version><OS>5.1.2600.2.00010100.0.0.pro</OS><PKey>*****-*****-*****-*****-2B7Q8</PKey><PID>55274-640-0000356-23878</PID><PIDType>1</PIDType><SID>S-1-5-21-842925246-362288127-725345543</SID><SYSTEM><Manufacturer>Compaq Presario 061</Manufacturer><Model>P8656E-ABA S4000V NA210</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version> Version 3.04 </Version><SMBIOSVersion major="2" minor="3"/><Date>20030525******.******+***</Date></BIOS><HWID>32233CEF0184A043</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    This is what I get when I run the wizard.  I bought this computer from a friend, and I have a feeling that he did not install a proper copy of XP Pro on it.  I have another CD Key from a different XP Pro CD that is scratched and does not work anymore, but it won't let me use that CD Key to update my current copy of XP Pro.  Any ideas on what I can do?  Please let me know, as I would like to get this fixed without having to go and buy a new copy of XP.  Thanks!

    Wednesday, May 09, 2007 11:57 PM
  • dear microsoft.

              i have been facing this problem from the first day i have installed the windows in this computer .... but nothing is comming up yet ... so please am asking for support...

    Thursday, May 10, 2007 10:15 AM
  •  lestereff wrote:
    Same problem - upgrade XP Home SP2 with IE7 with SP PRo

    Tried all the advice out there but your fix worked perfectly - you are a star.  I had prematurely aged 10 years.

    Many thanksJe n'arrive pas a activer mon logiciel que doije faire
    Thursday, May 10, 2007 12:21 PM
  • Just adding my thanks to everyone else's. I was ready to wipe my hard drive when I found your post at the last minute.  Life saver!!!  Micro$hite should really be thinking about these things, downgrading to ie6 when you install the Professional must be the issue, great for hind sight!!

    Thursday, May 10, 2007 5:19 PM
  •  lestereff wrote:
    Same problem - upgrade XP Home SP2 with IE7 with SP PRo

    Tried all the advice out there but your fix worked perfectly - you are a star.  I had prematurely aged 10 years.

    Many thanks    show me have l shall start,
    Tuesday, May 15, 2007 5:22 PM
  • i cant start my skype video. they telling to me that my dwindows didnt pass genuine validation!! what is wrng. do i have bad windows?
    Saturday, May 26, 2007 12:14 PM
  •  lestereff wrote:
    Same problem - upgrade XP Home SP2 with IE7 with SP PRo

    Tried all the advice out there but your fix worked perfectly - you are a star.  I had prematurely aged 10 years.

    Many thanks
    Monday, June 11, 2007 7:44 PM
  •  Burneh wrote:
    Heres what happened to me, I bought a VLK version of Windows XP Pro from my school through the Microsoft Academic Alliance.  I upgraded from XP Home SP 2 and the thing wouldn't activate.  Going to Start - > Programs -> Accessories -> System Tools -> Activate Windows would just bring up a box with a page fault error and tell you to report the error to microsoft.  Now, heres how to fix it courtesy of lockergnome.com

    The error was a conflict with IE7 installed before you upgraded, so you have to unistall it. Go to Start - > Run and type in  (make sure hidden files and folders are visible):

    %windir%\ie7\spuninst\spuninst.exe

    That will bring up an IE7 removal.  Go through it an restart when it says, Activation should work when it comes back up.

    Some admin or mod should deliver this to a higher up in microsoft since this is a large issue.

    Hope this helps everyone.

    Burneh
    Sunday, June 24, 2007 3:57 AM
  •  AP777 wrote:
    You are the man!! Well done.
    Saturday, July 07, 2007 9:28 AM
  •  Burneh wrote:
    Heres what happened to me, I bought a VLK version of Windows XP Pro from my school through the Microsoft Academic Alliance.  I upgraded from XP Home SP 2 and the thing wouldn't activate.  Going to Start - > Programs -> Accessories -> System Tools -> Activate Windows would just bring up a box with a page fault error and tell you to report the error to microsoft.  Now, heres how to fix it courtesy of lockergnome.com

    The error was a conflict with IE7 installed before you upgraded, so you have to unistall it. Go to Start - > Run and type in  (make sure hidden files and folders are visible):

    %windir%\ie7\spuninst\spuninst.exe

    That will bring up an IE7 removal.  Go through it an restart when it says, Activation should work when it comes back up.

    Some admin or mod should deliver this to a higher up in microsoft since this is a large issue.

    Hope this helps everyone.

    Burneh
    Saturday, July 07, 2007 9:29 AM
  • what if you can't logon to safe mode, then what?   I have this problem from .  Please help.

    Friday, July 27, 2007 2:22 AM
  • Ps_lite,

     

    Please start your own thread, include full details.

     

    Thank You!

    Friday, July 27, 2007 7:25 PM
  •  Burneh wrote:
    Heres what happened to me, I bought a VLK version of Windows XP Pro from my school through the Microsoft Academic Alliance.  I upgraded from XP Home SP 2 and the thing wouldn't activate.  Going to Start - > Programs -> Accessories -> System Tools -> Activate Windows would just bring up a box with a page fault error and tell you to report the error to microsoft.  Now, heres how to fix it courtesy of lockergnome.com

    The error was a conflict with IE7 installed before you upgraded, so you have to unistall it. Go to Start - > Run and type in  (make sure hidden files and folders are visible):

    %windir%\ie7\spuninst\spuninst.exe

    That will bring up an IE7 removal.  Go through it an restart when it says, Activation should work when it comes back up.

    Some admin or mod should deliver this to a higher up in microsoft since this is a large issue.

    Hope this helps everyone.

    Burneh
    Dear friends.my friend gave me a laptop .I am using it. I thing he is peering on me.if i go to check my mail a windo pop and vanish verry quickly.

     

     

    He is an IT man.

     

    I am really mad about it.It may be my illusion.Please clear it out.

     

    Thanks.

    Saturday, September 22, 2007 11:54 PM
  • Kenesan,

     

    Thank you for visiting the Microsoft Genuine Advantage Forum.  The purpose of this forum is the support of Windows Genuine Advantage (WGA) program.  Your question is off topic as well as outside my area of knowledge. I suggest posting your question to one of the Office newsgroups here: 

     

    http://www.microsoft.com/windowsxp/expertzone/newsgroups/reader.mspx?dg=microsoft.public.windows.mediacenter

     

                Also should you have other non-WGA question please visit other communities for helpful information:  http://www.microsoft.com/atwork/community.mspx .  Thank you for visiting the forum.

     

     

     

    Stephen Holm, MS

     

     

     
    Monday, September 24, 2007 6:54 PM
    • cane you help my actvation my computer. Sorry my engels is not so good mingwilma
    Monday, October 08, 2007 9:20 AM
  •  

    Diagnostic Report (1.7.0039.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Genuine
    Detailed Status: N/A
    Cached / Grace status: N/A, N/A
    Windows Product Key: *****-*****-CWH9B-8RDGD-DTWDY
    Windows Product Key Hash: 9+PmF0dltyYm4EvSCCgA5crIUmk=
    Windows Product ID: 55274-640-1484486-23762
    Windows Product ID Type: 1
    CSVLK Server: N/A
    CSVLK PID: N/A
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.0.0.pro
    ID: {7EA48AFD-AB3F-45C9-9DDC-003D1DCF99D8}(1)
    Is Admin: Yes
    Commit / Reboot / BRT: N/A, N/A, N/A
    WGA Version: Registered, 1.7.59.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    Notifications Data-->
    Cached Result: N/A
    File Exists: No
    Version: N/A
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: Failed to retrieve file version. - 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2993-80070002_B4D0AA8B-470-80070002

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control:
    Active scripting:
    Script ActiveX controls marked as safe for scripting:

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7EA48AFD-AB3F-45C9-9DDC-003D1DCF99D8}</UGUID><Version>1.7.0039.0</Version><OS>5.1.2600.2.00010100.0.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-DTWDY</PKey><PID>55274-640-1484486-23762</PID><PIDType>1</PIDType><SID>S-1-5-21-448539723-789336058-1060284298</SID><SYSTEM><Manufacturer>System Manufacturer</Manufacturer><Model>System Name</Model></SYSTEM><BIOS><Manufacturer>Award Software, Inc.</Manufacturer><Version>ASUS P2B-F ACPI BIOS Revision 1014 Beta 003                     </Version><SMBIOSVersion major="2" minor="0"/><Date>20020801******.******+***</Date></BIOS><HWID>4E79300701840067</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Central Standard Time(GMT-06:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/></MachineData>   <Software><Office><Result>109</Result><Products/></Office></Software></GenuineResults> 

     

    Monday, October 08, 2007 5:34 PM
  • You need to activate your installation of Windows XP, either via the internet or by phone.  Please read the following for instructions:

     

    How to activate Windows XP: http://support.microsoft.com/kb/307890

     

    Monday, October 08, 2007 5:50 PM
    Answerer
  •  

    Thursday, October 25, 2007 8:16 PM
  • Hello Arun,

     

    Everything appears fine from reading your MGA Diag report. You will need to telephone activate windows. 

    To contact a Microsoft customer service representative to activate Windows by phone, follow these steps:

    1. Click “Start”, point to” All Programs”, point to “Accessories”, point to” System Tools”, and then click “Activate Windows”.

    Or, click the Windows Activation icon in the notification area.


    2. Click Yes, I want to telephone a customer service representative to active Windows now.


    3. Click “Read the Windows Product Activation Privacy Statement”, click “Back”, and then click “Next”

    .
    4. Follow the steps in the Activate Windows by phone dialog box and then click “Next”.

    Note:  The number appears now and differs based on the location that you select.


    5. Once activation is completed and you receive the following message, click “OK”.
    You have successfully activated your copy of Windows.

    More information on how to activate Windows XP at http://support.microsoft.com/kb/307890

    Also you may reference the following site for various telephone activation centers:  http://support.microsoft.com/kb/326851

    If you are done with the activation, kindly proceed in validating the copy of your software by going to http://www.microsoft.com/genuine Click “Validate Windows” button.

    Please post again if you need further assistance. Thank you.

     

     

    Thank you

     

    Stephen Holm, MS

    WGA Forum Manager

     

    Thursday, October 25, 2007 9:18 PM
  •  Burneh wrote:
    Heres what happened to me, I bought a VLK version of Windows XP Pro from my school through the Microsoft Academic Alliance.  I upgraded from XP Home SP 2 and the thing wouldn't activate.  Going to Start - > Programs -> Accessories -> System Tools -> Activate Windows would just bring up a box with a page fault error and tell you to report the error to microsoft.  Now, heres how to fix it courtesy of lockergnome.com

    The error was a conflict with IE7 installed before you upgraded, so you have to unistall it. Go to Start - > Run and type in  (make sure hidden files and folders are visible):

    %windir%\ie7\spuninst\spuninst.exe

    That will bring up an IE7 removal.  Go through it an restart when it says, Activation should work when it comes back up.

    Some admin or mod should deliver this to a higher up in microsoft since this is a large issue.

    Hope this helps everyone.

    Burneh
    Sunday, December 30, 2007 5:23 PM
  • BoYeah.

     

    That was the bomb man. You rock.

     

    PhillAboodY

    Thursday, February 14, 2008 5:12 AM
  • I have just got the internet and my comp needed to be updated to sp2, whilst doing this the windows validation popped up, it's coming up that it is not valid but i have a product key for this. all i need to know is how do i enter the key?

    please help =) cheers.

     

    Sean

     

    Diagnostic Report (1.7.0069.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-YXRKT-8TG6W-2B7Q8
    Windows Product Key Hash: RVvFciZMdQfJLyDpZteolhaqicQ=
    Windows Product ID: 55274-640-0000356-23853
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.0.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {AFB92FE0-DDDD-44A1-B7AA-2E78F8888E65}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.69.2
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.7.18.7
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Data-->
    Office Status: 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: FCEE394C-2920-80070002_025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control:
    Active scripting:
    Script ActiveX controls marked as safe for scripting:

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AFB92FE0-DDDD-44A1-B7AA-2E78F8888E65}</UGUID><Version>1.7.0069.0</Version><OS>5.1.2600.2.00010100.0.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2B7Q8</PKey><PID>55274-640-0000356-23853</PID><PIDType>1</PIDType><SID>S-1-5-21-1659004503-1993962763-854245398</SID><SYSTEM><Manufacturer>Compaq</Manufacturer><Model>Evo N600c                           </Model></SYSTEM><BIOS><Manufacturer>Compaq</Manufacturer><Version>686DF v2.47</Version><SMBIOSVersion major="2" minor="3"/><Date>20011017******.******+***</Date></BIOS><HWID>A3AB3507018400CE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>100</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>7F6994BCC4E3968</Val><Hash>Ib+rq7m8nfkII7UVKj4arCa6ltE=</Hash><Pid>54185-640-0974602-17231</Pid><PidType>14</PidType></Product></Products></Office></Software></GenuineResults> 

     

    Saturday, March 29, 2008 6:02 PM
  • Pleaes visit this site:  http://www.microsoft.com/genuine/selfhelp/PKUInstructions.aspx and follow the directions.

     

     

    Thankyou

     

    Stephen Holm

    WGA Forum Volunteer

    Sunday, March 30, 2008 4:09 AM
  • Have an HP home computer with Windows XP Home Edition 2002. The COA does not read OEM on it anywhere, but the black lettering HP. Have never been able to update to SP2. Receive the following. Error Code: 0x8007F0CB. Ran the utility. Results below.

    Diagnostic Report (1.7.0095.0):
    -----------------------------------------
    WGA Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Online Validation Code: N/A
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-YXRKT-8TG6W-2B7Q8
    Windows Product Key Hash: RVvFciZMdQfJLyDpZteolhaqicQ=
    Windows Product ID: 55274-640-0000356-23178
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.0.0.pro
    CSVLK Server: N/A
    CSVLK PID: N/A
    ID: {7E10272B-0127-47C0-89DC-D36D185DC6B0}(3)
    Is Admin: Yes
    TestCab: 0x0
    WGA Version: Registered, 1.7.18.7
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-171-1
    Resolution Status: N/A

    WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    WGA Notifications Data-->
    Cached Result: 3
    File Exists: Yes
    Version: 1.7.18.7
    WgaTray.exe Signed By: Microsoft
    WgaLogon.dll Signed By: Microsoft

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    WGATray.exe Signed By: Microsoft
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 114 Blocked VLK 2
    Microsoft Office XP Professional with FrontPage - 114 Blocked VLK 2
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-171-1

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 6.0; Win32)
    Default Browser: C:\PROGRA~1\MOZILL~1\FIREFOX.exe
    Download signed ActiveX controls: Allowed
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Allowed
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{7E10272B-0127-47C0-89DC-D36D185DC6B0}</UGUID><Version>1.7.0095.0</Version><OS>5.1.2600.2.00010100.0.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-2B7Q8</PKey><PID>55274-640-0000356-23178</PID><PIDType>1</PIDType><SID>S-1-5-21-3827305223-3296034132-3839617337</SID><SYSTEM><Manufacturer>HP Pavilion 061</Manufacturer><Model>DM181A-ABA a305w</Model></SYSTEM><BIOS><Manufacturer> </Manufacturer><Version>3.21 </Version><SMBIOSVersion major="2" minor="31"/><Date>20030716******.******+***</Date></BIOS><HWID>4F8B364F01842062</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>2</stat><msppid></msppid><name>Hewlett-Packard</name><model>Pavilion</model></SBID><OEM/><BRT/></MachineData>   <Software><Office><Result>114</Result><Products><Product GUID="{90280409-6000-11D3-8CFE-0050048383C9}"><LegitResult>114</LegitResult><Name>Microsoft Office XP Professional with FrontPage</Name><Ver>10</Ver><Val>39476F84C4B4004</Val><Hash>4iCnywwNW1w4s9ukTIwGMGxyGic=</Hash><Pid>54185-640-0000025-17334</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="10" Result="114"/><App Id="16" Version="10" Result="114"/><App Id="17" Version="10" Result="114"/><App Id="18" Version="10" Result="114"/><App Id="1A" Version="10" Result="114"/><App Id="1B" Version="10" Result="114"/></Applications></Office></Software></GenuineResults> 

     

    Wednesday, April 16, 2008 3:55 PM
  • God, yes, thankyou! I thought I had borked my OEM....

     

    Memo to self: install chipset, drivers, then activate, then install software and updates Smile

    Saturday, May 24, 2008 4:06 PM
  • Hi,

       I'm facing the similar problem with my WIndows XP on Dell Inspiron 6000 laptop. I've reinstalled windows xp using c:\i386\winnt32 application on my laptop. The installation went through fine. After I entered the login and password it was showing windows product activation

    (this copy of windows xp needs to be activated) after I press "yes" it's showing "msoobe.exe - Application error"

      I run the MGADiag.exe utility and attaching the same

     

    Validation status           : Not Active

    Validation code            : 1

    Online Validation code  : N/A

    product ID                   : 76477-OEM-2164224-47643

    product ID  Type          : 3 - OEM System Builder

    Windows OS Version   : 5.1.2600.2.00010300.2.0.hom

    ........

    ........

     

        please help me out how can I get rid of this product activation problem.

    Thanks in advance

     

    Thanks,

    sarma

    Tuesday, June 24, 2008 8:48 PM
  • Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Blocked VLK
    Validation Code: 3
    Cached Validation Code: N/A
    Windows Product Key: *****-*****-3R89F-D2KXW-VPK3J
    Windows Product Key Hash: Ro/Y7HENE9CfW7lW+QtlNbYQEE8=
    Windows Product ID: 76487-640-8365391-23837
    Windows Product ID Type: 1
    Windows License Type: Volume
    Windows OS version: 5.1.2600.2.00010100.3.0.pro
    ID: {584BD6B8-89F6-4044-A0CF-350442C40678}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: N/A
    Architecture: N/A
    Build lab: N/A
    TTS Error: N/A
    Validation Diagnostic: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A
    Version: N/A

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-230-1_025D1FF3-238-2_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{584BD6B8-89F6-4044-A0CF-350442C40678}</UGUID><Version>1.9.0027.0</Version><OS>5.1.2600.2.00010100.3.0.pro</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-VPK3J</PKey><PID>76487-640-8365391-23837</PID><PIDType>1</PIDType><SID>S-1-5-21-854245398-839522115-2147007523</SID><SYSTEM><Manufacturer>IBM</Manufacturer><Model>2722JT7</Model></SYSTEM><BIOS><Manufacturer>IBM</Manufacturer><Version>1PET65WW (1.33 )</Version><SMBIOSVersion major="2" minor="31"/><Date>20060629000000.000000+000</Date></BIOS><HWID>556E0E00018400DC</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Pacific Standard Time(GMT-08:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults> 

    Licensing Data-->
    N/A

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    N/A

    OEM Activation 1.0 Data-->
    BIOS string matches: yes
    Marker string from BIOS: 14240:IBM|142FB:Lenovo
    Marker string from OEMBIOS.DAT: N/A, hr = 0x80004005

    OEM Activation 2.0 Data-->
    N/A

     

    Tuesday, May 04, 2010 1:27 PM
  • Hello StatusQUO_,

    For best results, start your own thread :-)  This thread is way too long and is almost two years old.

    When you do, also provide information about the Certificate of Authenticity (CoA) that may be affixed to your IBM computer.  What version and edition of Windows is described on the CoA?  Don't post the product key.


    Buy Office 2007 Now, Get Office 2010 Free http://office2010.microsoft.com/en-us/tech-guarantee/microsoft-office-2010-technology-guarantee-FX101825695.aspx?CTT=97
    Tuesday, May 04, 2010 2:00 PM