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Windows 7 Home 64-bit showing not genuine

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since a recent windows 7 update (possible 6/12/2012 update); my Windows 7 Home 64-bit started showing that my windows was not genuine. I have re-activated multiple times (manually re-entering my product key and by phone - each time windows showing it was successfully activated) neither appear to have cleared the issue. I have run the Microsoft Genuine Diagnostics Tool and have attached the output below. I had recently replaced my hard drive with a solid state drive.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-M6FFD-BH849-B9P7B
Windows Product Key Hash: 5548bfCmYWqEBf5doVxsBGjEwLs=
Windows Product ID: 00359-112-1910334-85913
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F88C77C0-43BF-45C2-94E9-CDD530618E00}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F88C77C0-43BF-45C2-94E9-CDD530618E00}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B9P7B</PKey><PID>00359-112-1910334-85913</PID><PIDType>5</PIDType><SID>S-1-5-21-1309536091-913722664-2829294240</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20110825000000.000000+000</Date></BIOS><HWID>022A3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>161BC2716EA736</Val><Hash>SB3N6U/dYHrUpiFyKUXg8lHz+wo=</Hash><Pid>81602-923-1860337-68273</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x800703E6' to display the error text.
Error: 0x800703E6

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000020
Event Time Stamp: 7:6:2012 06:45
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui

HWID Data-->
HWID Hash Current: PgAAAAIABAABAAEAAwACAAAAAwABAAEACrbm6k40BVqqf9wvYsMSbsjSLkjeiFb2MAeG9kmMAqhqLcby6oI=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   IntelR  AWRDACPI
FACP   IntelR  AWRDACPI
HPET   IntelR  AWRDACPI
MCFG   IntelR  AWRDACPI
HJKL   IntelR  AWRDACPI
ZXCV   IntelR  AWRDACPI
SSDT   INTEL  PPM RCM

Sunday, July 8, 2012 9:22 PM

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That's good to hear - thanks for the feedback!

Good luck.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by denis.king Sunday, July 22, 2012 8:03 AM
Sunday, July 22, 2012 7:26 AM

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That error combination is a first!

0x800703E6 is a bad memory access -

I suspect that you may have RAM problems, or malware.

Are you running any 'RAM Cleaner/Optimiser' type programs?

Have you been using a Registry Cleaner?

First, downlaod MemTest86+ from www.memtest.org - create either the boot disk from the ISO, or the bootable USB stick, and boot to it. Run it for a couple of hours, (at least 5 passes) and see if it reports any errors.

If it does, then you have a hardware problem to address before doing anything else, otherwise....

When was the last time you scanned you whole system with up-to-date Anti-Virus, and Anti-Malware scanners?

Please download and install Malwarebytes Anti-malware (free version) www.malwarebytes.org and update it, and run a full scan (DO NOT enable the Real-Time protection option!) in your main account, and Quick scans in any other user accounts.

Delete everything it finds.

If it finds anything significant, post back with details and a new MGADiag report before proceeding.

If not, then we'll start with the standard disk-checks....

Please run a full CHKDSK and SFC scan....
type in the Search box
CMD.EXE
right-click on the only file that is found
Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type
CHKDSK C: /R
and hit the Enter key.

You will be told that the drive is locked,
and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

The chkdsk will take a few hours depending on the size
of the drive, so be patient!

After the CHKDSK has run, Windows should boot normally
(possibly after a second auto-reboot) - then run the SFC

SFC -System File Checker - Instructions
Click on the Start button
type in the Search box
CMD.EXE
right-click on the only file that is found

Select Run as Administrator
- the Elevated Command Prompt window should pop up
At the Command prompt, type

SFC /SCANNOW

and hit the Enter key

Wait for the scan to finish - make a note of any error messages - and then reboot.
Post an MGADiag report with details of any error messages encountered.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Sunday, July 8, 2012 10:44 PM

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Noel,

I believe I first started having problems in May when the 5/8 update failed which resulted me having to restore my system from a previous backed image - I then by-passed the 5/8 update. When I tried to reapply the update, I noticed the the .NET 3.5.1 update killed Windows Media Center and Orb application. I wa snot able to back out the update so again, I had to restore to a previous backed up image. End of May I replaced replaced my hard drive with a SSD. This issue first started happening after the Jun windows update which I have yet to back out.

1) MemTest86+ was ran for a little over 4 hours - no errors were detected/noted.

2) Malwarebytes Anti-malware full scan was performed - no errors were detected/noted.

3) CHKDSK was performed - no errors were detected/noted.

4) Updated windows

5) SFC /SCANNOW was ran with results shown below.
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>SFC /SCANNOW

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

C:\Windows\system32>

the latest mgadiag results are below:
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-M6FFD-BH849-B9P7B
Windows Product Key Hash: 5548bfCmYWqEBf5doVxsBGjEwLs=
Windows Product ID: 00359-112-1910334-85913
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F88C77C0-43BF-45C2-94E9-CDD530618E00}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F88C77C0-43BF-45C2-94E9-CDD530618E00}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B9P7B</PKey><PID>00359-112-1910334-85913</PID><PIDType>5</PIDType><SID>S-1-5-21-1309536091-913722664-2829294240</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20110825000000.000000+000</Date></BIOS><HWID>022A3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>161BC2716EA736</Val><Hash>SB3N6U/dYHrUpiFyKUXg8lHz+wo=</Hash><Pid>81602-923-1860337-68273</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x800703E6' to display the error text.
Error: 0x800703E6

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000020
Event Time Stamp: 7:6:2012 06:45
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui

HWID Data-->
HWID Hash Current: PgAAAAIABAABAAEAAwACAAAAAwABAAEACrbm6k40BVqqf9wvYsMSbsjSLkjeiFb2MAeG9kmMAqhqLcby6oI=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC IntelR AWRDACPI
FACP IntelR AWRDACPI
HPET IntelR AWRDACPI
MCFG IntelR AWRDACPI
HJKL IntelR AWRDACPI
ZXCV IntelR AWRDACPI
SSDT INTEL PPM RCM

Tuesday, July 10, 2012 11:11 PM
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(Sorry for the belated response!)

I suspect that the problem lies with the sppc.dll.mui file, or the SysWOW64 copy - let's see.

please run the following commands in an Elevated Command Prompt -

DIR C:\sppc.dll /SDIR C:\sppc.dll.mui /S ICACLS C:\windows\system32\sppc.dll ICACLS C:\Windows\SysWOW64\sppc.dll ICACLS C:\Windows\en-US\sppc.dll.mui ICACLS C:\Windows\SysWOW64\en-US\sppc.dll.mui

copy and paste the responses to your reply.

Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Proposed as answer by Ed Price - MSFTMicrosoft employee, Owner Monday, July 16, 2012 6:34 PM
Monday, July 16, 2012 12:37 PM

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Noel,

The output of the requested commands are pasted below:
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DIR C:\sppc.dll /SDIR C:\sppc.dll.mui /S
Parameter format not correct - "SDIR".

C:\Windows\system32>ICACLS C:\windows\system32\sppc.dll
C:\windows\system32\sppc.dll NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\SysWOW64\sppc.dll
C:\Windows\SysWOW64\sppc.dll NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\en-US\sppc.dll.mui
C:\Windows\en-US\sppc.dll.mui: The system cannot find the file specified.
Successfully processed 0 files; Failed processing 1 files

C:\Windows\system32>ICACLS C:\Windows\SysWOW64\en-US\sppc.dll.mui
C:\Windows\SysWOW64\en-US\sppc.dll.mui NT SERVICE\TrustedInstaller:(F)
BUILTIN\Administrators:(RX)
NT AUTHORITY\SYSTEM:(RX)
BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>

Monday, July 16, 2012 11:20 PM
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(sorry - I lost a carriage return in there on the first line, and missed a folder in the penulitmate - must be time for bed)

Please try again...

DIR C:\sppc.dll /S DIR C:\sppc.dll.mui /S ICACLS C:\windows\system32\sppc.dll ICACLS C:\Windows\SysWOW64\sppc.dll ICACLS C:\Windows\System32\en-US\sppc.dll.mui ICACLS C:\Windows\SysWOW64\en-US\sppc.dll.mui
Please also post a new MGADiag report.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Edited by Noel D PatonModerator Monday, July 16, 2012 11:28 PM
Monday, July 16, 2012 11:27 PM

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had to recover my system from the latest windows update ... 3rd time this year I had to recover my system after a Windows update.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DIR C:\sppc.dll /S
Volume in drive C is Primary OS
Volume Serial Number is 7B84-CAD6

Directory of C:\Windows\System32

11/20/2010 09:27 AM           145,920 sppc.dll
               1 File(s)        145,920 bytes

Directory of C:\Windows\SysWOW64

11/20/2010 08:20 AM           121,344 sppc.dll
               1 File(s)        121,344 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-client_31bf
3856ad364e35_6.1.7601.17514_none_f4c2f729c23f3c2b

11/20/2010 09:27 AM           145,920 sppc.dll
               1 File(s)        145,920 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-security-spp-client_31bf38
56ad364e35_6.1.7601.17514_none_98a45ba609e1caf5

11/20/2010 08:20 AM           121,344 sppc.dll
               1 File(s)        121,344 bytes

     Total Files Listed:
               4 File(s)        534,528 bytes
               0 Dir(s) 128,156,426,240 bytes free

C:\Windows\system32>DIR C:\sppc.dll.mui /S
Volume in drive C is Primary OS
Volume Serial Number is 7B84-CAD6

Directory of C:\Windows\System32\en-US

07/13/2009 10:26 PM            54,784 sppc.dll.mui
               1 File(s)         54,784 bytes

Directory of C:\Windows\SysWOW64\en-US

07/13/2009 10:05 PM            54,784 sppc.dll.mui
               1 File(s)         54,784 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..pp-client.resources_3
1bf3856ad364e35_6.1.7600.16385_en-us_953f0977fbbe9530

07/13/2009 10:26 PM            54,784 sppc.dll.mui
               1 File(s)         54,784 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-s..pp-client.resources_31b
f3856ad364e35_6.1.7600.16385_en-us_39206df4436123fa

07/13/2009 10:05 PM            54,784 sppc.dll.mui
               1 File(s)         54,784 bytes

     Total Files Listed:
               4 File(s)        219,136 bytes
               0 Dir(s) 128,156,426,240 bytes free

C:\Windows\system32>ICACLS C:\windows\system32\sppc.dll
C:\windows\system32\sppc.dll NT SERVICE\TrustedInstaller:(F)
                             BUILTIN\Administrators:(RX)
                             NT AUTHORITY\SYSTEM:(RX)
                             BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\SysWOW64\sppc.dll
C:\Windows\SysWOW64\sppc.dll NT SERVICE\TrustedInstaller:(F)
                             BUILTIN\Administrators:(RX)
                             NT AUTHORITY\SYSTEM:(RX)
                             BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\System32\en-US\sppc.dll.mui
C:\Windows\System32\en-US\sppc.dll.mui NT SERVICE\TrustedInstaller:(F)
                                       BUILTIN\Administrators:(RX)
                                       NT AUTHORITY\SYSTEM:(RX)
                                       BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\SysWOW64\en-US\sppc.dll.mui

Tuesday, July 17, 2012 1:24 AM
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It's possible that this problem is affecting updates - the file involved is used for compliance-checking othr files.

All the above looks normal - please run the following commands from an elevated command prompt.

SFC /SCANFILE=C:\Windows\System32\sppc.dll SFC /SCANFILE=C:\Windows\System32\en-US\sppc.dll.mui SFC /SCANFILE=C:\Windows\SysWOW64\sppc.dll SFC /SCANFILE=C:\Windows\SysWOW64\en-US\sppc.dll.mui

copy and paste the results - and upload your CBS.log file to your SkyDrive or other favoured fileshare service (you will need to copy the file to the desktop first, then upload the copy)

post a link in your reply.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Tuesday, July 17, 2012 8:31 AM

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I currently do not use not have an account with a fileshare service. the zipped log size is ~ 120K.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>SFC /SCANFILE=C:\Windows\System32\sppc.dll

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>SFC /SCANFILE=C:\Windows\System32\en-US\sppc.dll.mui

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>SFC /SCANFILE=C:\Windows\SysWOW64\sppc.dll

Windows Resource Protection found corrupt files but was unable to fix some of them.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

C:\Windows\system32>SFC /SCANFILE=C:\Windows\SysWOW64\en-US\sppc.dll.mui

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>

Tuesday, July 17, 2012 11:12 PM
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You've logged in here - which means that you almost certainly have a SkyDrive account :)

http://skydrive.live.com

The problem seems to lie with the SysWOW64 copy of sppc.dll

Without the detail from the CBS.log file I don't know which version of the file is the problem, or how properly to fix it, so I *really* need the file to be able to proceed.

Please run the following command and post the results...

DIR C:\sppc.* /s

It may tell us the source of the problem another way.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Wednesday, July 18, 2012 8:36 AM

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Noel,

I managed to uploaded my zipped cbs.log to my SkyDrive Public folder - I believe the shared link is https://skydrive.live.com/?cid=b95c08f9e8de243d&Bsrc=Share&Bpub=SDX.SkyDrive&resid=B95C08F9E8DE243D!107&id=B95C08F9E8DE243D%21107

below is the results of the DIR C:\sppc.* /s command:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>DIR C:\sppc.* /s
Volume in drive C is Primary OS
Volume Serial Number is 7B84-CAD6

Directory of C:\Windows\System32

11/20/2010 09:27 AM           145,920 sppc.dll
               1 File(s)        145,920 bytes

Directory of C:\Windows\System32\en-US

07/13/2009 10:26 PM            54,784 sppc.dll.mui
               1 File(s)         54,784 bytes

Directory of C:\Windows\SysWOW64

11/20/2010 08:20 AM           121,344 sppc.dll
               1 File(s)        121,344 bytes

Directory of C:\Windows\SysWOW64\en-US

07/13/2009 10:05 PM            54,784 sppc.dll.mui
               1 File(s)         54,784 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..pp-client.resources_3
1bf3856ad364e35_6.1.7600.16385_en-us_953f0977fbbe9530

07/13/2009 10:26 PM            54,784 sppc.dll.mui
               1 File(s)         54,784 bytes

Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-client_31bf
3856ad364e35_6.1.7601.17514_none_f4c2f729c23f3c2b

11/20/2010 09:27 AM           145,920 sppc.dll
               1 File(s)        145,920 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-s..pp-client.resources_31b
f3856ad364e35_6.1.7600.16385_en-us_39206df4436123fa

07/13/2009 10:05 PM            54,784 sppc.dll.mui
               1 File(s)         54,784 bytes

Directory of C:\Windows\winsxs\x86_microsoft-windows-security-spp-client_31bf38
56ad364e35_6.1.7601.17514_none_98a45ba609e1caf5

11/20/2010 08:20 AM           121,344 sppc.dll
               1 File(s)        121,344 bytes

     Total Files Listed:
               8 File(s)        753,664 bytes
               0 Dir(s) 131,645,280,256 bytes free

C:\Windows\system32>

Wednesday, July 18, 2012 12:39 PM
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You have a fairly long list of failed repairs in the CBS log. :(

I suggest running the CheckSUR tool to see if it can fix them - http://support.microsoft.com/kb/947821 - please upload the CheckSUR.log and CheckSUR.persist.log files when complete.

....and a new MGADiag report, please

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Edited by Noel D PatonModerator Wednesday, July 18, 2012 1:09 PM
Wednesday, July 18, 2012 1:08 PM

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I downloaded and ran the CheckSUR tool and uploaded the requested files to https://skydrive.live.com/?cid=b95c08f9e8de243d&Bsrc=Share&Bpub=SDX.SkyDrive&resid=B95C08F9E8DE243D!108&id=B95C08F9E8DE243D%21108; however, when I attempt to rerun the MGADiag tool, I get a 'Failed to create output files, hr = 0x80070002. Please contact support.' I rebooted my PC but still get the same error MGAdia tool error.

Wednesday, July 18, 2012 7:32 PM
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Please try MGADiag again - ignore the error message, it will still paste to your reply.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Wednesday, July 18, 2012 7:35 PM

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you're a smart man mr noel.

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-M6FFD-BH849-B9P7B
Windows Product Key Hash: 5548bfCmYWqEBf5doVxsBGjEwLs=
Windows Product ID: 00359-112-1910334-85913
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {F88C77C0-43BF-45C2-94E9-CDD530618E00}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{F88C77C0-43BF-45C2-94E9-CDD530618E00}

</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B9P7B</PKey><PID>00359-112-1910334-

85913</PID><PIDType>5</PIDType><SID>S-1-5-21-1309536091-913722664-2829294240</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies,

LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2"

minor="5"/><Date>20110825000000.000000+000</Date></BIOS><HWID>022A3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)

</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product

GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student

2007</Name><Ver>12</Ver><Val>161BC2716EA736</Val><Hash>SB3N6U/dYHrUpiFyKUXg8lHz+wo=</Hash><Pid>81602-923-1860337-68273</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16"

Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12"

Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x800703E6' to display the error text.
Error: 0x800703E6

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000020
Event Time Stamp: 7:13:2012 06:57
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui

HWID Data-->
HWID Hash Current: PAAAAAIABAABAAEAAwABAAAAAwABAAEACrbm6k40BVqqf9wvYsMSbsjSLkgwB1b23oiG9gKoai2MpeqC

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   IntelR  AWRDACPI
FACP   IntelR  AWRDACPI
HPET   IntelR  AWRDACPI
MCFG   IntelR  AWRDACPI
HJKL   IntelR  AWRDACPI
ZXCV   IntelR  AWRDACPI
SSDT   INTEL  PPM RCM

Wednesday, July 18, 2012 9:38 PM
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The error is still the same - CheckSUR managed to fix most of the problems, but there's still a three major ones to go....

winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest

are all missing still

I've put all three files into a zip file (missingmanifests.zip) on my SKyDrive here...

https://skydrive.live.com/?cid=b95c08f9e8de243d#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21115

please download it and save it to your desktop - extract the contents using a right-click and accept the defaults ( this will crete a new folder on the desktop)

Now open an Elevated Command prompt window.

Copy and paste these commands into it

TAKEOWN /F C:\WINDOWS\WINSXS\MANIFESTS ICACLS C:\WINDOWS\WINSXS\MANIFESTS /grant Everyone:(F) COPY %userprofile%\desktop\missingmanifests\*.* C:\windows\winsxs\manifests ICACLS C:\Windows\Winsxs\Manifests /remove Everyone

If you get a request to replace a file, answer 'N' and hit the Enter key.

Copy and paste the results to your reply - if you got no error messages then run SFC /SCANNOW from the command prompt, and reboot when it's complete, then run the CheckSUR tool again, and post the new CheckSUR.log file (with crossed fingers!) and a new MGADiag report.

I'll be snoring by then, hopefully - I'll look at the reports first thing

Here are some instructions to make life easier :)
1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
Wednesday, July 18, 2012 11:17 PM

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Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>TAKEOWN /F C:\WINDOWS\WINSXS\MANIFESTS

SUCCESS: The file (or folder): "C:\WINDOWS\WINSXS\MANIFESTS" now owned by user "
KINGLAN-PC\Dennis".

C:\Windows\system32>ICACLS C:\WINDOWS\WINSXS\MANIFESTS /grant Everyone:(F)
processed file: C:\WINDOWS\WINSXS\MANIFESTS
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>COPY %userprofile%\desktop\missingmanifests\*.* C:\windows\w
insxs\manifests
C:\Users\Dennis\desktop\missingmanifests\amd64_microsoft-windows-ie-htmlrenderin
g_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
Overwrite C:\windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_3
1bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest? (Yes/No/All): N
C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-i..ersandsecurity
zones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest
Overwrite C:\windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzon
es_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest? (Yes/No/All):
N
C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-ie-extcompat_31bf
3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
Overwrite C:\windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf385
6ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest? (Yes/No/All): N
0 file(s) copied.

C:\Windows\system32>SFC /SCANNOW

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

C:\Windows\system32>

Thursday, July 19, 2012 12:37 AM
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CheckSUR tool ran again ... files uploaded SysDrive.

https://skydrive.live.com/#cid=B95C08F9E8DE243D&id=B95C08F9E8DE243D%21105

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE21
Cached Online Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-M6FFD-BH849-B9P7B
Windows Product Key Hash: 5548bfCmYWqEBf5doVxsBGjEwLs=
Windows Product ID: 00359-112-1910334-85913
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {EB18ACF3-1B4D-469A-B7E4-6E26D8480B7E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EB18ACF3-1B4D-469A-B7E4-6E26D8480B7E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B9P7B</PKey><PID>00359-112-1910334-85913</PID><PIDType>5</PIDType><SID>S-1-5-21-1309536091-913722664-2829294240</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20110825000000.000000+000</Date></BIOS><HWID>022A3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>161BC2716EA736</Val><Hash>SB3N6U/dYHrUpiFyKUXg8lHz+wo=</Hash><Pid>81602-923-1860337-68273</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x800703E6' to display the error text.
Error: 0x800703E6

Windows Activation Technologies-->
HrOffline: 0x8004FE21
HrOnline: N/A
HealthStatus: 0x0000000000000020
Event Time Stamp: 7:13:2012 06:57
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui

HWID Data-->
HWID Hash Current: OgAAAAIAAwABAAEAAwABAAAAAwABAAEACrbm6gRaTjRiwxJu3C9K8i5IVvbeiDAHhvYCqGotjKXqgg==

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   IntelR  AWRDACPI
FACP   IntelR  AWRDACPI
HPET   IntelR  AWRDACPI
MCFG   IntelR  AWRDACPI
HJKL   IntelR  AWRDACPI
ZXCV   IntelR  AWRDACPI
SSDT   INTEL  PPM RCM

Thursday, July 19, 2012 12:47 AM

OK - please run the following commands...

ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest 
ICACLS C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest 
ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest

and post the results

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Thursday, July 19, 2012 6:53 AM

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Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-i..
ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manife
st
C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf385
6ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest NT SERVICE\TrustedInstal
ler:(F)

                                                        NT AUTHORITY\SYSTEM:(RX)

                                                        BUILTIN\Administrators:(
RX)

                                                        BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\amd64_microsoft-windows-i
e-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad3
64e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest NT SERVICE\TrustedInstaller:
(F)

                                                    NT AUTHORITY\SYSTEM:(RX)

                                                    BUILTIN\Administrators:(RX)

                                                    BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-
extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_
9.4.8112.16441_none_5519aee8f0f08f71.manifest NT SERVICE\TrustedInstaller:(F)

                                              NT AUTHORITY\SYSTEM:(RX)

                                              BUILTIN\Administrators:(RX)

                                              BUILTIN\Users:(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>

Thursday, July 19, 2012 11:27 AM

Odd - those permissions are correct and yet I was able to replace the files on my testing, while you can't!

You'll have to take ownership and then delete them

takeown /f  C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest /a
takeown /f  C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest /a
takeown /f  C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest /a
ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest /grant Administrators:(F)
ICACLS C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest  /grant Administrators:(F)
ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest /grant Administrators:(F)
DEL C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest 
DEL C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest 
DEL C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest

Now run the ealrier set of instructions again

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Thursday, July 19, 2012 12:37 PM

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Not sure but I may have manged to mess things up ... I inadvertantly ran your last command requests multiple time.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>takeown /f C:\Windows\winsxs\manifests\x86_microsoft-window
s-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.m
anifest /a
ERROR: The system cannot find the file specified.

C:\Windows\system32>takeown /f C:\Windows\winsxs\manifests\amd64_microsoft-wind
ows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manif
est /a

SUCCESS: The file (or folder): "C:\Windows\winsxs\manifests\amd64_microsoft-wind
ows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manif
est" now owned by the administrators group.

C:\Windows\system32>takeown /f C:\Windows\winsxs\manifests\x86_microsoft-window
s-ie-extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest /a

ERROR: The system cannot find the file specified.

C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-i..
ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manife
st /grant Administrators:(F)
C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf385
6ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest: The system cannot find
the file specified.
Successfully processed 0 files; Failed processing 1 files

C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\amd64_microsoft-windows-i
e-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
/grant Administrators:(F)
processed file: C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrende
ring_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-
extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest /grant
Administrators:(F)
C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_
9.4.8112.16441_none_5519aee8f0f08f71.manifest: The system cannot find the file s
pecified.
Successfully processed 0 files; Failed processing 1 files

C:\Windows\system32>DEL C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ers
andsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest

Could Not Find C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecuri
tyzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest

C:\Windows\system32>DEL C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-h
tmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest

C:\Windows\system32>DEL C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-ext
compat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
Could Not Find C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31
bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest

C:\Windows\system32>TAKEOWN /F C:\WINDOWS\WINSXS\MANIFESTS

SUCCESS: The file (or folder): "C:\WINDOWS\WINSXS\MANIFESTS" now owned by user "
KINGLAN-PC\Dennis".

C:\Windows\system32>ICACLS C:\WINDOWS\WINSXS\MANIFESTS /grant Everyone:(F)
processed file: C:\WINDOWS\WINSXS\MANIFESTS
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>COPY %userprofile%\desktop\missingmanifests\*.* C:\windows\w
insxs\manifests
C:\Users\Dennis\desktop\missingmanifests\amd64_microsoft-windows-ie-htmlrenderin
g_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
Access is denied.
C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-i..ersandsecurity
zones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest
Access is denied.
C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-ie-extcompat_31bf
3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
Access is denied.
        0 file(s) copied.

C:\Windows\system32>ICACLS C:\Windows\Winsxs\Manifests /remove Everyone
processed file: C:\Windows\Winsxs\Manifests
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-i..
ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manife
st
C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf385
6ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest: The system cannot find
the file specified.
Successfully processed 0 files; Failed processing 1 files

C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\amd64_microsoft-windows-i
e-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad3
64e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest NT SERVICE\TrustedInstaller:
(I)(F)

                                                    BUILTIN\Administrators:(I)(R
X)

                                                    NT AUTHORITY\SYSTEM:(I)(RX)

                                                    BUILTIN\Users:(I)(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-
extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_
9.4.8112.16441_none_5519aee8f0f08f71.manifest: The system cannot find the file s
pecified.
Successfully processed 0 files; Failed processing 1 files

C:\Windows\system32>

Thursday, July 19, 2012 3:54 PM
0

Sign in to vote

OK - looks like permissions on the desktop file are incorrect somehow.

run the following commands

ICACLS %userprofile%\desktop\missingmanifests\*.* /grant Administrators:(F)

then try the deletions (my last post) and then the replacements (the one before)

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Thursday, July 19, 2012 4:13 PM

Moderator
0

Sign in to vote

still seeing access denied:

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ICACLS %userprofile%\desktop\missingmanifests\*.* /grant Adm
inistrators:(F)
processed file: C:\Users\Dennis\desktop\missingmanifests\amd64_microsoft-windows
-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest

processed file: C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-i
..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.mani
fest
processed file: C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-i
e-extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
Successfully processed 3 files; Failed processing 0 files

C:\Windows\system32>takeown /f C:\Windows\winsxs\manifests\x86_microsoft-window
s-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.m
anifest /a
ERROR: The system cannot find the file specified.

C:\Windows\system32>takeown /f C:\Windows\winsxs\manifests\amd64_microsoft-wind
ows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manif
est /a

SUCCESS: The file (or folder): "C:\Windows\winsxs\manifests\amd64_microsoft-wind
ows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manif
est" now owned by the administrators group.

C:\Windows\system32>takeown /f C:\Windows\winsxs\manifests\x86_microsoft-window
s-ie-extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest /a

ERROR: The system cannot find the file specified.

C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-i..
ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manife
st /grant Administrators:(F)
C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf385
6ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest: The system cannot find
the file specified.
Successfully processed 0 files; Failed processing 1 files

C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\amd64_microsoft-windows-i
e-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
/grant Administrators:(F)
processed file: C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrende
ring_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-
extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest /grant
Administrators:(F)
C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_
9.4.8112.16441_none_5519aee8f0f08f71.manifest: The system cannot find the file s
pecified.
Successfully processed 0 files; Failed processing 1 files

C:\Windows\system32>DEL C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ers
andsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest

Could Not Find C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecuri
tyzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest

C:\Windows\system32>DEL C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-h
tmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest

C:\Windows\system32>DEL C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-ext
compat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
Could Not Find C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31
bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest

C:\Windows\system32>TAKEOWN /F C:\WINDOWS\WINSXS\MANIFESTS

SUCCESS: The file (or folder): "C:\WINDOWS\WINSXS\MANIFESTS" now owned by user "
KINGLAN-PC\Dennis".

C:\Windows\system32>ICACLS C:\WINDOWS\WINSXS\MANIFESTS /grant Everyone:(F)
processed file: C:\WINDOWS\WINSXS\MANIFESTS
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>COPY %userprofile%\desktop\missingmanifests\*.* C:\windows\w
insxs\manifests
C:\Users\Dennis\desktop\missingmanifests\amd64_microsoft-windows-ie-htmlrenderin
g_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
Access is denied.
C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-i..ersandsecurity
zones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest
Access is denied.
C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-ie-extcompat_31bf
3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
Access is denied.
0 file(s) copied.

C:\Windows\system32>ICACLS C:\Windows\Winsxs\Manifests /remove Everyone
processed file: C:\Windows\Winsxs\Manifests
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>

Thursday, July 19, 2012 4:52 PM

OK - the three original files have now been removed successfully.

Please run the commands

ICACLS C:\Windows\winsxs\Manifests
ICACLS C:\Windows\winsxs\Manifests /grant Everyone:(F)
COPY %userprofile%\desktop\missingmanifests\*.* C:\windows\winsxs\manifests
ICACLS C:\Windows\winsxs\Manifests /remove Everyone
ICACLS C:\Windows\winsxs\Manifests

and post the results

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Thursday, July 19, 2012 5:42 PM

Moderator

0

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Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>ICACLS C:\Windows\winsxs\Manifests
C:\Windows\winsxs\Manifests Everyone:(F)
                            NT SERVICE\TrustedInstaller:(OI)(CI)(F)
                            BUILTIN\Administrators:(OI)(CI)(RX)
                            NT AUTHORITY\SYSTEM:(OI)(CI)(RX)
                            BUILTIN\Users:(OI)(CI)(RX)

Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>ICACLS C:\Windows\winsxs\Manifests /grant Everyone:(F)
processed file: C:\Windows\winsxs\Manifests
Successfully processed 1 files; Failed processing 0 files

C:\Windows\system32>COPY %userprofile%\desktop\missingmanifests\*.* C:\windows\w
insxs\manifests
C:\Users\Dennis\desktop\missingmanifests\amd64_microsoft-windows-ie-htmlrenderin
g_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
Overwrite C:\windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_3
1bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest? (Yes/No/All): Y
Access is denied.
C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-i..ersandsecurity
zones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest
Overwrite C:\windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzon
es_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest? (Yes/No/All):
Y
Access is denied.
C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-ie-extcompat_31bf
3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
Access is denied.
        0 file(s) copied.

C:\Windows\system32>

Thursday, July 19, 2012 10:54 PM
0

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Still the same problem -

please run anothr SFC /SCANNOW and upload the CBS.log file again
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Friday, July 20, 2012 6:59 AM

Moderator
0

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File uploaded as CBS(2) to https://skydrive.live.com/?cid=B95C08F9E8DE243D&id=B95C08F9E8DE243D%21105

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>SFC /SCANNOW

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.
Windows Resource Protection found corrupt files but was unable to fix some of th
em.
Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
C:\Windows\Logs\CBS\CBS.log

C:\Windows\system32>

Friday, July 20, 2012 11:34 AM

The bad news is.....

	Line 69879: 2012-07-20 07:28:05, Info                  CSI    00000330 [SR] Cannot repair member file [l:16{8}]"desk.cpl" of Microsoft-Windows-desk, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69882: 2012-07-20 07:28:05, Info                  CSI    00000332 [SR] Cannot repair member file [l:28{14}]"DpiScaling.exe" of Microsoft-Windows-DpiScaling, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69885: 2012-07-20 07:28:05, Info                  CSI    00000334 [SR] Cannot repair member file [l:24{12}]"WerFault.exe" of Microsoft-Windows-ErrorReportingFaults, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69888: 2012-07-20 07:28:05, Info                  CSI    00000336 [SR] Cannot repair member file [l:24{12}]"winsetup.dll" of Microsoft-Windows-Setup-Component, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69892: 2012-07-20 07:28:05, Info                  CSI    00000338 [SR] Cannot repair member file [l:28{14}]"System.XML.dll" of System.Xml, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b77a5c561934e089}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69895: 2012-07-20 07:28:05, Info                  CSI    0000033a [SR] Cannot repair member file [l:28{14}]"framedynos.dll" of Microsoft-Windows-WMI-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69898: 2012-07-20 07:28:05, Info                  CSI    0000033c [SR] Cannot repair member file [l:20{10}]"C_1026.NLS" of Microsoft-Windows-International-CodePage-1026, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69901: 2012-07-20 07:28:05, Info                  CSI    0000033e [SR] Cannot repair member file [l:16{8}]"sppc.dll" of Microsoft-Windows-Security-SPP-Client, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69904: 2012-07-20 07:28:05, Info                  CSI    00000340 [SR] Cannot repair member file [l:20{10}]"sberes.dll" of Microsoft-Windows-StreamBufferEngineRes, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69908: 2012-07-20 07:28:05, Info                  CSI    00000342 [SR] Cannot repair member file [l:22{11}]"MSBuild.exe" of MSBuild, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69911: 2012-07-20 07:28:05, Info                  CSI    00000344 [SR] Cannot repair member file [l:16{8}]"desk.cpl" of Microsoft-Windows-desk, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69912: 2012-07-20 07:28:05, Info                  CSI    00000345 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
	Line 69917: 2012-07-20 07:28:05, Info                  CSI    00000348 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:16{8}]"desk.cpl"; source file in store is also corrupted
	Line 69920: 2012-07-20 07:28:05, Info                  CSI    0000034a [SR] Cannot repair member file [l:16{8}]"sppc.dll" of Microsoft-Windows-Security-SPP-Client, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69921: 2012-07-20 07:28:05, Info                  CSI    0000034b [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
	Line 69926: 2012-07-20 07:28:05, Info                  CSI    0000034e [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:16{8}]"sppc.dll"; source file in store is also corrupted
	Line 69929: 2012-07-20 07:28:05, Info                  CSI    00000350 [SR] Cannot repair member file [l:20{10}]"sberes.dll" of Microsoft-Windows-StreamBufferEngineRes, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69930: 2012-07-20 07:28:05, Info                  CSI    00000351 [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
	Line 69935: 2012-07-20 07:28:05, Info                  CSI    00000354 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:20{10}]"sberes.dll"; source file in store is also corrupted
	Line 69939: 2012-07-20 07:28:05, Info                  CSI    00000356 [SR] Cannot repair member file [l:28{14}]"System.XML.dll" of System.Xml, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b77a5c561934e089}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69940: 2012-07-20 07:28:05, Info                  CSI    00000357 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
	Line 69947: 2012-07-20 07:28:05, Info                  CSI    0000035a [SR] Could not reproject corrupted file [ml:520{260},l:98{49}]"\??\C:\Windows\Microsoft.NET\Framework\v2.0.50727"\[l:28{14}]"System.XML.dll"; source file in store is also corrupted
	Line 69951: 2012-07-20 07:28:05, Info                  CSI    0000035c [SR] Cannot repair member file [l:22{11}]"MSBuild.exe" of MSBuild, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69952: 2012-07-20 07:28:05, Info                  CSI    0000035d [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
	Line 69959: 2012-07-20 07:28:05, Info                  CSI    00000360 [SR] Could not reproject corrupted file [ml:520{260},l:98{49}]"\??\C:\Windows\Microsoft.NET\Framework\v2.0.50727"\[l:22{11}]"MSBuild.exe"; source file in store is also corrupted
	Line 69962: 2012-07-20 07:28:06, Info                  CSI    00000362 [SR] Cannot repair member file [l:24{12}]"winsetup.dll" of Microsoft-Windows-Setup-Component, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69963: 2012-07-20 07:28:06, Info                  CSI    00000363 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
	Line 69968: 2012-07-20 07:28:06, Info                  CSI    00000366 [SR] Could not reproject corrupted file [ml:520{260},l:56{28}]"\??\C:\Windows\System32\oobe"\[l:24{12}]"winsetup.dll"; source file in store is also corrupted
	Line 69971: 2012-07-20 07:28:06, Info                  CSI    00000368 [SR] Cannot repair member file [l:28{14}]"framedynos.dll" of Microsoft-Windows-WMI-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69972: 2012-07-20 07:28:06, Info                  CSI    00000369 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
	Line 69977: 2012-07-20 07:28:06, Info                  CSI    0000036c [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:28{14}]"framedynos.dll"; source file in store is also corrupted
	Line 69980: 2012-07-20 07:28:06, Info                  CSI    0000036e [SR] Cannot repair member file [l:20{10}]"C_1026.NLS" of Microsoft-Windows-International-CodePage-1026, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69981: 2012-07-20 07:28:06, Info                  CSI    0000036f [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
	Line 69986: 2012-07-20 07:28:06, Info                  CSI    00000372 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:20{10}]"C_1026.NLS"; source file in store is also corrupted
	Line 69989: 2012-07-20 07:28:06, Info                  CSI    00000374 [SR] Cannot repair member file [l:24{12}]"WerFault.exe" of Microsoft-Windows-ErrorReportingFaults, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69990: 2012-07-20 07:28:06, Info                  CSI    00000375 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
	Line 69995: 2012-07-20 07:28:06, Info                  CSI    00000378 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:24{12}]"WerFault.exe"; source file in store is also corrupted
	Line 69998: 2012-07-20 07:28:06, Info                  CSI    0000037a [SR] Cannot repair member file [l:28{14}]"DpiScaling.exe" of Microsoft-Windows-DpiScaling, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
	Line 69999: 2012-07-20 07:28:06, Info                  CSI    0000037b [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
	Line 70004: 2012-07-20 07:28:06, Info                  CSI    0000037e [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:28{14}]"DpiScaling.exe"; source file in store is also corrupted

I think the time has come where I have to suggest a repair install - which *should* fix things.

Follow the instructions here....

http://www.sevenforums.com/tutorials/3413-repair-install.html

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Proposed as answer by Noel D PatonModerator Sunday, July 22, 2012 7:26 AM

Friday, July 20, 2012 11:53 AM

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Noel,

I have my original Windows 7 retail disk but my pc has been subsequently update to sp1 ... am i able to do the repair install?

Friday, July 20, 2012 11:09 PM
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Sure - but you'll have to download the correct updated SP1 ISO file and burn the disk (at your slowest possible speed)

The links to the proper downloads are here... http://www.heidoc.net/joomla/technology-science/microsoft

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Saturday, July 21, 2012 7:44 AM

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Noel,

thanks ... the repair install seems to have resolved my windows not genuine issue. what does 'Remaining Windows rearm count' mean? now I can go back to figuring out why .Net Framework 4 is failing updates.

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Windows\system32>SFC /SCANNOW

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\Windows\system32>

Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-M6FFD-BH849-B9P7B
Windows Product Key Hash: 5548bfCmYWqEBf5doVxsBGjEwLs=
Windows Product ID: 00359-112-1910334-85837
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010300.1.0.003
ID: {EB18ACF3-1B4D-469A-B7E4-6E26D8480B7E}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Home Premium
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.120503-2030
TTS Error:
Validation Diagnostic:
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 100 Genuine
Microsoft Office Home and Student 2007 - 100 Genuine
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{EB18ACF3-1B4D-469A-B7E4-6E26D8480B7E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B9P7B</PKey><PID>00359-112-1910334-85837</PID><PIDType>5</PIDType><SID>S-1-5-21-1309536091-913722664-2829294240</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20110825000000.000000+000</Date></BIOS><HWID>022A3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>161BC2716EA736</Val><Hash>SB3N6U/dYHrUpiFyKUXg8lHz+wo=</Hash><Pid>81602-923-1860337-68273</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>

Spsys.log Content: 0x80070002

Licensing Data-->
Software licensing service version: 6.1.7601.17514

Name: Windows(R) 7, HomePremium edition
Description: Windows Operating System - Windows(R) 7, RETAIL channel
Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 00359-00170-112-191033-00-1033-7601.0000-2032012
Installation ID: 009852547871779094759924358376984333471213786905690116
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
Partial Product Key: B9P7B
License Status: Licensed
Remaining Windows rearm count: 4
Trusted time: 7/21/2012 4:25:37 PM

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0xC004C532
HealthStatus: 0x0000000000000000
Event Time Stamp: 7:21:2012 14:14
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:

HWID Data-->
HWID Hash Current: NgAAAAEAAwABAAEAAgACAAAAAgABAAEACrbm6gRaEm5iw9wvSvIuSFb2MAeG9kmMai0CqOqC

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC   IntelR  AWRDACPI
FACP   IntelR  AWRDACPI
HPET   IntelR  AWRDACPI
MCFG   IntelR  AWRDACPI
HJKL   IntelR  AWRDACPI
ZXCV   IntelR  AWRDACPI
SSDT   INTEL  PPM RCM

Saturday, July 21, 2012 8:48 PM
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There's still a minor error with validation - which should be cleared if you validate at www.microsoft.com/genuine/validate

Other than that, everything looks fine now.

You'll need to re-install all the Windows Updates again. The re-arm count is something that ou don't need to worry about - it's the number of times you can reset the 'grace period' before Windows sulks and tells you that you have to buy a license or lose access to the system :)

.NET updates are the bane of everybody's lives :( I've given up on two XP machines, trying to get 3.5 updating properly. Luckily I've not had many problems with Vista or Win7.

You should post about that problem in the Windows Answers forums here..... http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update - there are some experts there who can generally work miracles :)

Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

Saturday, July 21, 2012 9:06 PM

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Noel, again, much thanks for all your help. Looks like I now have everything running smoothly on my Windows system including the .NET Framework 4 updates failing issue.

Sunday, July 22, 2012 2:14 AM
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That's good to hear - thanks for the feedback!

Good luck.
Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
- Marked as answer by denis.king Sunday, July 22, 2012 8:03 AM
Sunday, July 22, 2012 7:26 AM

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Answered by:

Windows 7 Home 64-bit showing not genuine

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