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Windows 7 Home 64-bit showing not genuine RRS feed

  • Question

  • since a recent windows 7 update (possible 6/12/2012 update); my Windows 7 Home 64-bit started showing that my windows was not genuine.  I have re-activated multiple times (manually re-entering my product key and by phone - each time windows showing it was successfully activated) neither appear to have cleared the issue.  I have run the Microsoft Genuine Diagnostics Tool and have attached the output below.  I had recently replaced my hard drive with a solid state drive.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-M6FFD-BH849-B9P7B
    Windows Product Key Hash: 5548bfCmYWqEBf5doVxsBGjEwLs=
    Windows Product ID: 00359-112-1910334-85913
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {F88C77C0-43BF-45C2-94E9-CDD530618E00}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F88C77C0-43BF-45C2-94E9-CDD530618E00}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B9P7B</PKey><PID>00359-112-1910334-85913</PID><PIDType>5</PIDType><SID>S-1-5-21-1309536091-913722664-2829294240</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20110825000000.000000+000</Date></BIOS><HWID>022A3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>161BC2716EA736</Val><Hash>SB3N6U/dYHrUpiFyKUXg8lHz+wo=</Hash><Pid>81602-923-1860337-68273</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x800703E6' to display the error text.
    Error: 0x800703E6

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000020
    Event Time Stamp: 7:6:2012 06:45
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui


    HWID Data-->
    HWID Hash Current: PgAAAAIABAABAAEAAwACAAAAAwABAAEACrbm6k40BVqqf9wvYsMSbsjSLkjeiFb2MAeG9kmMAqhqLcby6oI=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   IntelR  AWRDACPI
      FACP   IntelR  AWRDACPI
      HPET   IntelR  AWRDACPI
      MCFG   IntelR  AWRDACPI
      HJKL   IntelR  AWRDACPI
      ZXCV   IntelR  AWRDACPI
      SSDT   INTEL  PPM RCM

    Sunday, July 8, 2012 9:22 PM

Answers

All replies

  • That error combination is a first!

    0x800703E6 is a bad memory access -

    I suspect that you may have RAM problems, or malware.

    Are you running any 'RAM Cleaner/Optimiser' type programs?

    Have you been using a Registry Cleaner?

    First, downlaod MemTest86+ from www.memtest.org - create either the boot disk from the ISO, or the bootable USB stick, and boot to it. Run it for a couple of hours, (at least 5 passes) and see if it reports any errors.

    If it does, then you have a hardware problem to address before doing anything else, otherwise....

    When was the last time you scanned you whole system with up-to-date Anti-Virus, and Anti-Malware scanners?

    Please download and install Malwarebytes Anti-malware (free version) www.malwarebytes.org and update it, and run a full scan (DO NOT enable the Real-Time protection option!) in your main account, and Quick scans in any other user accounts.

    Delete everything it finds.

    If it finds anything significant, post back with details and a new MGADiag report before proceeding.

    If not, then we'll start with the standard disk-checks....

    Please run a full CHKDSK and SFC scan.... 
    type in the Search box
    CMD.EXE
    right-click on the only file that is found
    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type
    CHKDSK C: /R
    and hit the Enter key.
     
    You will be told that the drive is locked,
    and the CHKDSK will run at he next boot - hit the Y key, and then reboot.

     
    The chkdsk will take a few hours depending on the size
    of the drive, so be patient!

    After the CHKDSK has run, Windows should boot normally
    (possibly after a second auto-reboot) - then run the SFC

    SFC -System File Checker - Instructions
    Click on the Start button
    type in the Search box
    CMD.EXE
    right-click on the only file that is found

    Select Run as Administrator
    - the Elevated Command Prompt window should pop up
    At the Command prompt, type

    SFC /SCANNOW

    and hit the Enter key
     
    Wait for the scan to finish - make a note of any error messages - and then reboot.
     Post an MGADiag report with details of any error messages encountered.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Sunday, July 8, 2012 10:44 PM
    Moderator
  • Noel,

    I believe I first started having problems in May when the 5/8 update failed which resulted me having to restore my system from a previous backed image - I then by-passed the 5/8 update.  When I tried to  reapply  the update, I noticed the the .NET 3.5.1 update killed Windows Media Center and Orb application.  I wa snot able to back out the update so again, I had to restore to a previous backed up image.  End of May I replaced replaced my hard drive with a SSD.  This issue first started happening after the Jun windows update which I have yet to back out.   

    1) MemTest86+ was ran for a little over 4 hours - no errors were detected/noted.  

    2) Malwarebytes Anti-malware full scan was performed - no errors were detected/noted.

    3) CHKDSK was performed - no errors were detected/noted.

    4) Updated windows 

    5) SFC /SCANNOW was ran with results shown below.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>SFC /SCANNOW

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection found corrupt files but was unable to fix some of them.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log

    C:\Windows\system32>

    the latest mgadiag results are below:

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-M6FFD-BH849-B9P7B
    Windows Product Key Hash: 5548bfCmYWqEBf5doVxsBGjEwLs=
    Windows Product ID: 00359-112-1910334-85913
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {F88C77C0-43BF-45C2-94E9-CDD530618E00}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F88C77C0-43BF-45C2-94E9-CDD530618E00}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B9P7B</PKey><PID>00359-112-1910334-85913</PID><PIDType>5</PIDType><SID>S-1-5-21-1309536091-913722664-2829294240</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20110825000000.000000+000</Date></BIOS><HWID>022A3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>161BC2716EA736</Val><Hash>SB3N6U/dYHrUpiFyKUXg8lHz+wo=</Hash><Pid>81602-923-1860337-68273</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x800703E6' to display the error text.
    Error: 0x800703E6 

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000020
    Event Time Stamp: 7:6:2012 06:45
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui


    HWID Data-->
    HWID Hash Current: PgAAAAIABAABAAEAAwACAAAAAwABAAEACrbm6k40BVqqf9wvYsMSbsjSLkjeiFb2MAeG9kmMAqhqLcby6oI=

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC IntelR AWRDACPI
      FACP IntelR AWRDACPI
      HPET IntelR AWRDACPI
      MCFG IntelR AWRDACPI
      HJKL IntelR AWRDACPI
      ZXCV IntelR AWRDACPI
      SSDT INTEL PPM RCM 

    Tuesday, July 10, 2012 11:11 PM
  • (Sorry for the belated response!)

    I suspect that the problem lies with the sppc.dll.mui file, or the SysWOW64 copy -  let's see.

    please run the following commands in an Elevated Command Prompt -

    DIR C:\sppc.dll /SDIR C:\sppc.dll.mui /S
    ICACLS C:\windows\system32\sppc.dll
    ICACLS C:\Windows\SysWOW64\sppc.dll
    ICACLS C:\Windows\en-US\sppc.dll.mui
    ICACLS C:\Windows\SysWOW64\en-US\sppc.dll.mui

    copy and paste the responses to your reply.

      Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Monday, July 16, 2012 12:37 PM
    Moderator
  • Noel,

    The output of the requested commands are pasted below:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>DIR C:\sppc.dll /SDIR C:\sppc.dll.mui /S
    Parameter format not correct - "SDIR".

    C:\Windows\system32>ICACLS C:\windows\system32\sppc.dll
    C:\windows\system32\sppc.dll NT SERVICE\TrustedInstaller:(F)
                                 BUILTIN\Administrators:(RX)
                                 NT AUTHORITY\SYSTEM:(RX)
                                 BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\SysWOW64\sppc.dll
    C:\Windows\SysWOW64\sppc.dll NT SERVICE\TrustedInstaller:(F)
                                 BUILTIN\Administrators:(RX)
                                 NT AUTHORITY\SYSTEM:(RX)
                                 BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\en-US\sppc.dll.mui
    C:\Windows\en-US\sppc.dll.mui: The system cannot find the file specified.
    Successfully processed 0 files; Failed processing 1 files

    C:\Windows\system32>ICACLS C:\Windows\SysWOW64\en-US\sppc.dll.mui
    C:\Windows\SysWOW64\en-US\sppc.dll.mui NT SERVICE\TrustedInstaller:(F)
                                           BUILTIN\Administrators:(RX)
                                           NT AUTHORITY\SYSTEM:(RX)
                                           BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>

    Monday, July 16, 2012 11:20 PM
  • (sorry - I lost a carriage return in there on the first line, and missed a folder in the penulitmate - must be time for bed)

    Please try again...

    DIR C:\sppc.dll /S
    DIR C:\sppc.dll.mui /S
    ICACLS C:\windows\system32\sppc.dll
    ICACLS C:\Windows\SysWOW64\sppc.dll
    ICACLS C:\Windows\System32\en-US\sppc.dll.mui
    ICACLS C:\Windows\SysWOW64\en-US\sppc.dll.mui
    Please also post a new MGADiag report.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Monday, July 16, 2012 11:27 PM
    Moderator
  • had to recover my system from the latest windows update ... 3rd time this year I had to recover my system after a Windows update.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>DIR C:\sppc.dll /S
     Volume in drive C is Primary OS
     Volume Serial Number is 7B84-CAD6

     Directory of C:\Windows\System32

    11/20/2010  09:27 AM           145,920 sppc.dll
                   1 File(s)        145,920 bytes

     Directory of C:\Windows\SysWOW64

    11/20/2010  08:20 AM           121,344 sppc.dll
                   1 File(s)        121,344 bytes

     Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-client_31bf
    3856ad364e35_6.1.7601.17514_none_f4c2f729c23f3c2b

    11/20/2010  09:27 AM           145,920 sppc.dll
                   1 File(s)        145,920 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-security-spp-client_31bf38
    56ad364e35_6.1.7601.17514_none_98a45ba609e1caf5

    11/20/2010  08:20 AM           121,344 sppc.dll
                   1 File(s)        121,344 bytes

         Total Files Listed:
                   4 File(s)        534,528 bytes
                   0 Dir(s)  128,156,426,240 bytes free

    C:\Windows\system32>DIR C:\sppc.dll.mui /S
     Volume in drive C is Primary OS
     Volume Serial Number is 7B84-CAD6

     Directory of C:\Windows\System32\en-US

    07/13/2009  10:26 PM            54,784 sppc.dll.mui
                   1 File(s)         54,784 bytes

     Directory of C:\Windows\SysWOW64\en-US

    07/13/2009  10:05 PM            54,784 sppc.dll.mui
                   1 File(s)         54,784 bytes

     Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..pp-client.resources_3
    1bf3856ad364e35_6.1.7600.16385_en-us_953f0977fbbe9530

    07/13/2009  10:26 PM            54,784 sppc.dll.mui
                   1 File(s)         54,784 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-s..pp-client.resources_31b
    f3856ad364e35_6.1.7600.16385_en-us_39206df4436123fa

    07/13/2009  10:05 PM            54,784 sppc.dll.mui
                   1 File(s)         54,784 bytes

         Total Files Listed:
                   4 File(s)        219,136 bytes
                   0 Dir(s)  128,156,426,240 bytes free

    C:\Windows\system32>ICACLS C:\windows\system32\sppc.dll
    C:\windows\system32\sppc.dll NT SERVICE\TrustedInstaller:(F)
                                 BUILTIN\Administrators:(RX)
                                 NT AUTHORITY\SYSTEM:(RX)
                                 BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\SysWOW64\sppc.dll
    C:\Windows\SysWOW64\sppc.dll NT SERVICE\TrustedInstaller:(F)
                                 BUILTIN\Administrators:(RX)
                                 NT AUTHORITY\SYSTEM:(RX)
                                 BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\System32\en-US\sppc.dll.mui
    C:\Windows\System32\en-US\sppc.dll.mui NT SERVICE\TrustedInstaller:(F)
                                           BUILTIN\Administrators:(RX)
                                           NT AUTHORITY\SYSTEM:(RX)
                                           BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\SysWOW64\en-US\sppc.dll.mui

    Tuesday, July 17, 2012 1:24 AM
  • It's possible that this problem is affecting updates - the file involved is used for compliance-checking othr files.

    All the above looks normal - please run the following commands from an elevated command prompt.

    SFC /SCANFILE=C:\Windows\System32\sppc.dll
    SFC /SCANFILE=C:\Windows\System32\en-US\sppc.dll.mui
    SFC /SCANFILE=C:\Windows\SysWOW64\sppc.dll
    SFC /SCANFILE=C:\Windows\SysWOW64\en-US\sppc.dll.mui

    copy and paste the results - and upload your CBS.log file to your SkyDrive or other favoured fileshare service (you will need to copy the file to the desktop first, then upload the copy)

    post a link in your reply.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Tuesday, July 17, 2012 8:31 AM
    Moderator
  • I currently do not use not have an account with a fileshare service.  the zipped log size is ~ 120K.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>SFC /SCANFILE=C:\Windows\System32\sppc.dll


    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>SFC /SCANFILE=C:\Windows\System32\en-US\sppc.dll.mui


    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>SFC /SCANFILE=C:\Windows\SysWOW64\sppc.dll

    Windows Resource Protection found corrupt files but was unable to fix some of them.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log

    C:\Windows\system32>SFC /SCANFILE=C:\Windows\SysWOW64\en-US\sppc.dll.mui


    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>


    Tuesday, July 17, 2012 11:12 PM
  • You've logged in here - which means that you almost certainly have a SkyDrive account :)

    http://skydrive.live.com

    The problem seems to lie with the SysWOW64 copy of sppc.dll

    Without the detail from the CBS.log file I don't know which version of the file is the problem, or how properly to fix it, so I  *really* need the file to be able to proceed.

    Please run the following command and post the results...

    DIR C:\sppc.* /s

    It may tell us the source of the problem another way.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, July 18, 2012 8:36 AM
    Moderator
  • Noel,

    I managed to uploaded my zipped cbs.log to my SkyDrive Public folder - I believe the shared link is https://skydrive.live.com/?cid=b95c08f9e8de243d&Bsrc=Share&Bpub=SDX.SkyDrive&resid=B95C08F9E8DE243D!107&id=B95C08F9E8DE243D%21107

    below is the results of the DIR C:\sppc.* /s command:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>DIR C:\sppc.* /s
     Volume in drive C is Primary OS
     Volume Serial Number is 7B84-CAD6

     Directory of C:\Windows\System32

    11/20/2010  09:27 AM           145,920 sppc.dll
                   1 File(s)        145,920 bytes

     Directory of C:\Windows\System32\en-US

    07/13/2009  10:26 PM            54,784 sppc.dll.mui
                   1 File(s)         54,784 bytes

     Directory of C:\Windows\SysWOW64

    11/20/2010  08:20 AM           121,344 sppc.dll
                   1 File(s)        121,344 bytes

     Directory of C:\Windows\SysWOW64\en-US

    07/13/2009  10:05 PM            54,784 sppc.dll.mui
                   1 File(s)         54,784 bytes

     Directory of C:\Windows\winsxs\amd64_microsoft-windows-s..pp-client.resources_3
    1bf3856ad364e35_6.1.7600.16385_en-us_953f0977fbbe9530

    07/13/2009  10:26 PM            54,784 sppc.dll.mui
                   1 File(s)         54,784 bytes

     Directory of C:\Windows\winsxs\amd64_microsoft-windows-security-spp-client_31bf
    3856ad364e35_6.1.7601.17514_none_f4c2f729c23f3c2b

    11/20/2010  09:27 AM           145,920 sppc.dll
                   1 File(s)        145,920 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-s..pp-client.resources_31b
    f3856ad364e35_6.1.7600.16385_en-us_39206df4436123fa

    07/13/2009  10:05 PM            54,784 sppc.dll.mui
                   1 File(s)         54,784 bytes

     Directory of C:\Windows\winsxs\x86_microsoft-windows-security-spp-client_31bf38
    56ad364e35_6.1.7601.17514_none_98a45ba609e1caf5

    11/20/2010  08:20 AM           121,344 sppc.dll
                   1 File(s)        121,344 bytes

         Total Files Listed:
                   8 File(s)        753,664 bytes
                   0 Dir(s)  131,645,280,256 bytes free

    C:\Windows\system32>

    Wednesday, July 18, 2012 12:39 PM
  • You have a fairly long list of failed repairs in the CBS log. :(

    I suggest running the CheckSUR tool to see if it can fix them - http://support.microsoft.com/kb/947821 - please upload the CheckSUR.log and CheckSUR.persist.log files when complete.

    ....and a new MGADiag report, please


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    Wednesday, July 18, 2012 1:08 PM
    Moderator
  • I downloaded and ran the CheckSUR tool and uploaded the requested files to https://skydrive.live.com/?cid=b95c08f9e8de243d&Bsrc=Share&Bpub=SDX.SkyDrive&resid=B95C08F9E8DE243D!108&id=B95C08F9E8DE243D%21108; however, when I attempt to rerun the MGADiag tool, I get a 'Failed to create output files, hr = 0x80070002. Please contact support.'  I rebooted my PC but still get the same error MGAdia tool error.
    Wednesday, July 18, 2012 7:32 PM
  • Please try MGADiag again - ignore the error message, it will still paste to your reply.

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, July 18, 2012 7:35 PM
    Moderator
  • you're a smart man mr noel.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-M6FFD-BH849-B9P7B
    Windows Product Key Hash: 5548bfCmYWqEBf5doVxsBGjEwLs=
    Windows Product ID: 00359-112-1910334-85913
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {F88C77C0-43BF-45C2-94E9-CDD530618E00}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{F88C77C0-43BF-45C2-94E9-CDD530618E00}

    </UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B9P7B</PKey><PID>00359-112-1910334-

    85913</PID><PIDType>5</PIDType><SID>S-1-5-21-1309536091-913722664-2829294240</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies,

    LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2"

    minor="5"/><Date>20110825000000.000000+000</Date></BIOS><HWID>022A3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)

    </TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product

    GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student

    2007</Name><Ver>12</Ver><Val>161BC2716EA736</Val><Hash>SB3N6U/dYHrUpiFyKUXg8lHz+wo=</Hash><Pid>81602-923-1860337-68273</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16"

    Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12"

    Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x800703E6' to display the error text.
    Error: 0x800703E6

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000020
    Event Time Stamp: 7:13:2012 06:57
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui


    HWID Data-->
    HWID Hash Current: PAAAAAIABAABAAEAAwABAAAAAwABAAEACrbm6k40BVqqf9wvYsMSbsjSLkgwB1b23oiG9gKoai2MpeqC

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   IntelR  AWRDACPI
      FACP   IntelR  AWRDACPI
      HPET   IntelR  AWRDACPI
      MCFG   IntelR  AWRDACPI
      HJKL   IntelR  AWRDACPI
      ZXCV   IntelR  AWRDACPI
      SSDT   INTEL  PPM RCM

    Wednesday, July 18, 2012 9:38 PM
  • The error is still the same - CheckSUR managed to fix most of the problems, but there's still a three major ones  to go....

    winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest 
    winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest 
    winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest


    are all missing still

    I've put all three files into a zip file (missingmanifests.zip) on my SKyDrive here...

    https://skydrive.live.com/?cid=b95c08f9e8de243d#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21115

    please download it and save it to your desktop - extract the contents using a right-click and accept the defaults ( this will crete a new folder on the desktop)

    Now open an Elevated Command prompt window.

    Copy and paste these commands into it

    TAKEOWN /F C:\WINDOWS\WINSXS\MANIFESTS ICACLS C:\WINDOWS\WINSXS\MANIFESTS /grant Everyone:(F) COPY %userprofile%\desktop\missingmanifests\*.* C:\windows\winsxs\manifests ICACLS C:\Windows\Winsxs\Manifests /remove Everyone

    If you get a request to replace a file, answer 'N' and hit the Enter key.

    Copy and paste the results to your reply - if you got no error messages then run SFC /SCANNOW from the command prompt, and reboot when it's complete, then run the CheckSUR tool again, and post the new CheckSUR.log file (with crossed fingers!) and a new MGADiag report.

    I'll be snoring by then, hopefully - I'll look at the reports first thing

      Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the CP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Windows, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Wednesday, July 18, 2012 11:17 PM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>TAKEOWN /F C:\WINDOWS\WINSXS\MANIFESTS

    SUCCESS: The file (or folder): "C:\WINDOWS\WINSXS\MANIFESTS" now owned by user "
    KINGLAN-PC\Dennis".

    C:\Windows\system32>ICACLS C:\WINDOWS\WINSXS\MANIFESTS /grant Everyone:(F)
    processed file: C:\WINDOWS\WINSXS\MANIFESTS
    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>COPY %userprofile%\desktop\missingmanifests\*.* C:\windows\w
    insxs\manifests
    C:\Users\Dennis\desktop\missingmanifests\amd64_microsoft-windows-ie-htmlrenderin
    g_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
    Overwrite C:\windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_3
    1bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest? (Yes/No/All): N
    C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-i..ersandsecurity
    zones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest
    Overwrite C:\windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzon
    es_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest? (Yes/No/All):
     N
    C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-ie-extcompat_31bf
    3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
    Overwrite C:\windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf385
    6ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest? (Yes/No/All): N
            0 file(s) copied.

    C:\Windows\system32>SFC /SCANNOW

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection found corrupt files but was unable to fix some of th
    em.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log

    C:\Windows\system32>

    Thursday, July 19, 2012 12:37 AM
  • CheckSUR tool ran again ... files uploaded SysDrive.

    https://skydrive.live.com/#cid=B95C08F9E8DE243D&id=B95C08F9E8DE243D%21105

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0x8004FE21
    Cached Online Validation Code: N/A, hr = 0x80004005
    Windows Product Key: *****-*****-M6FFD-BH849-B9P7B
    Windows Product Key Hash: 5548bfCmYWqEBf5doVxsBGjEwLs=
    Windows Product ID: 00359-112-1910334-85913
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {EB18ACF3-1B4D-469A-B7E4-6E26D8480B7E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{EB18ACF3-1B4D-469A-B7E4-6E26D8480B7E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B9P7B</PKey><PID>00359-112-1910334-85913</PID><PIDType>5</PIDType><SID>S-1-5-21-1309536091-913722664-2829294240</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20110825000000.000000+000</Date></BIOS><HWID>022A3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>161BC2716EA736</Val><Hash>SB3N6U/dYHrUpiFyKUXg8lHz+wo=</Hash><Pid>81602-923-1860337-68273</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x800703E6' to display the error text.
    Error: 0x800703E6

    Windows Activation Technologies-->
    HrOffline: 0x8004FE21
    HrOnline: N/A
    HealthStatus: 0x0000000000000020
    Event Time Stamp: 7:13:2012 06:57
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:
    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui


    HWID Data-->
    HWID Hash Current: OgAAAAIAAwABAAEAAwABAAAAAwABAAEACrbm6gRaTjRiwxJu3C9K8i5IVvbeiDAHhvYCqGotjKXqgg==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   IntelR  AWRDACPI
      FACP   IntelR  AWRDACPI
      HPET   IntelR  AWRDACPI
      MCFG   IntelR  AWRDACPI
      HJKL   IntelR  AWRDACPI
      ZXCV   IntelR  AWRDACPI
      SSDT   INTEL  PPM RCM

    Thursday, July 19, 2012 12:47 AM
  • OK - please run the following commands...

    ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest 
    ICACLS C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest 
    ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest

    and post the results


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, July 19, 2012 6:53 AM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-i..
    ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manife
    st
    C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf385
    6ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest NT SERVICE\TrustedInstal
    ler:(F)

                                                            NT AUTHORITY\SYSTEM:(RX)


                                                            BUILTIN\Administrators:(
    RX)

                                                            BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\amd64_microsoft-windows-i
    e-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
    C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad3
    64e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest NT SERVICE\TrustedInstaller:
    (F)

                                                        NT AUTHORITY\SYSTEM:(RX)

                                                        BUILTIN\Administrators:(RX)

                                                        BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-
    extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
    C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_
    9.4.8112.16441_none_5519aee8f0f08f71.manifest NT SERVICE\TrustedInstaller:(F)

                                                  NT AUTHORITY\SYSTEM:(RX)

                                                  BUILTIN\Administrators:(RX)

                                                  BUILTIN\Users:(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>

    Thursday, July 19, 2012 11:27 AM
  • Odd - those permissions are correct and yet I was able to replace the files on my testing, while you can't!

    You'll have to take ownership and then delete them

    takeown /f  C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest /a
    takeown /f  C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest /a
    takeown /f  C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest /a
    ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest /grant Administrators:(F)
    ICACLS C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest  /grant Administrators:(F)
    ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest /grant Administrators:(F)
    DEL C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest 
    DEL C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest 
    DEL C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
    Now run the ealrier set of instructions again


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, July 19, 2012 12:37 PM
    Moderator
  • Not sure but I may have manged to mess things up ... I inadvertantly ran your last command requests multiple time.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>takeown /f  C:\Windows\winsxs\manifests\x86_microsoft-window
    s-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.m
    anifest /a
    ERROR: The system cannot find the file specified.

    C:\Windows\system32>takeown /f  C:\Windows\winsxs\manifests\amd64_microsoft-wind
    ows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manif
    est /a

    SUCCESS: The file (or folder): "C:\Windows\winsxs\manifests\amd64_microsoft-wind
    ows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manif
    est" now owned by the administrators group.

    C:\Windows\system32>takeown /f  C:\Windows\winsxs\manifests\x86_microsoft-window
    s-ie-extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest /a

    ERROR: The system cannot find the file specified.

    C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-i..
    ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manife
    st /grant Administrators:(F)
    C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf385
    6ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest: The system cannot find
    the file specified.
    Successfully processed 0 files; Failed processing 1 files

    C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\amd64_microsoft-windows-i
    e-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
    /grant Administrators:(F)
    processed file: C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrende
    ring_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-
    extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest /grant
    Administrators:(F)
    C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_
    9.4.8112.16441_none_5519aee8f0f08f71.manifest: The system cannot find the file s
    pecified.
    Successfully processed 0 files; Failed processing 1 files

    C:\Windows\system32>DEL C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ers
    andsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest

    Could Not Find C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecuri
    tyzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest

    C:\Windows\system32>DEL C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-h
    tmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest

    C:\Windows\system32>DEL C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-ext
    compat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
    Could Not Find C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31
    bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest

    C:\Windows\system32>TAKEOWN /F C:\WINDOWS\WINSXS\MANIFESTS

    SUCCESS: The file (or folder): "C:\WINDOWS\WINSXS\MANIFESTS" now owned by user "
    KINGLAN-PC\Dennis".

    C:\Windows\system32>ICACLS C:\WINDOWS\WINSXS\MANIFESTS /grant Everyone:(F)
    processed file: C:\WINDOWS\WINSXS\MANIFESTS
    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>COPY %userprofile%\desktop\missingmanifests\*.* C:\windows\w
    insxs\manifests
    C:\Users\Dennis\desktop\missingmanifests\amd64_microsoft-windows-ie-htmlrenderin
    g_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
    Access is denied.
    C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-i..ersandsecurity
    zones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest
    Access is denied.
    C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-ie-extcompat_31bf
    3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
    Access is denied.
            0 file(s) copied.

    C:\Windows\system32>ICACLS C:\Windows\Winsxs\Manifests /remove Everyone
    processed file: C:\Windows\Winsxs\Manifests
    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-i..
    ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manife
    st
    C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf385
    6ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest: The system cannot find
    the file specified.
    Successfully processed 0 files; Failed processing 1 files

    C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\amd64_microsoft-windows-i
    e-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
    C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_31bf3856ad3
    64e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest NT SERVICE\TrustedInstaller:
    (I)(F)

                                                        BUILTIN\Administrators:(I)(R
    X)

                                                        NT AUTHORITY\SYSTEM:(I)(RX)

                                                        BUILTIN\Users:(I)(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-
    extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
    C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_
    9.4.8112.16441_none_5519aee8f0f08f71.manifest: The system cannot find the file s
    pecified.
    Successfully processed 0 files; Failed processing 1 files

    C:\Windows\system32>

    Thursday, July 19, 2012 3:54 PM
  • OK - looks like permissions on the desktop file are incorrect somehow.

    run the following commands

    ICACLS %userprofile%\desktop\missingmanifests\*.* /grant Administrators:(F)

    then try the deletions (my last post) and then the replacements (the one before)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, July 19, 2012 4:13 PM
    Moderator
  • still seeing access denied:

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>ICACLS %userprofile%\desktop\missingmanifests\*.* /grant Adm
    inistrators:(F)
    processed file: C:\Users\Dennis\desktop\missingmanifests\amd64_microsoft-windows
    -ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest

    processed file: C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-i
    ..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.mani
    fest
    processed file: C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-i
    e-extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
    Successfully processed 3 files; Failed processing 0 files

    C:\Windows\system32>takeown /f  C:\Windows\winsxs\manifests\x86_microsoft-window
    s-i..ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.m
    anifest /a
    ERROR: The system cannot find the file specified.

    C:\Windows\system32>takeown /f  C:\Windows\winsxs\manifests\amd64_microsoft-wind
    ows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manif
    est /a

    SUCCESS: The file (or folder): "C:\Windows\winsxs\manifests\amd64_microsoft-wind
    ows-ie-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manif
    est" now owned by the administrators group.

    C:\Windows\system32>takeown /f  C:\Windows\winsxs\manifests\x86_microsoft-window
    s-ie-extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest /a

    ERROR: The system cannot find the file specified.

    C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-i..
    ersandsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manife
    st /grant Administrators:(F)
    C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzones_31bf385
    6ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest: The system cannot find
    the file specified.
    Successfully processed 0 files; Failed processing 1 files

    C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\amd64_microsoft-windows-i
    e-htmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
    /grant Administrators:(F)
    processed file: C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrende
    ring_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-
    extcompat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest /grant
    Administrators:(F)
    C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31bf3856ad364e35_
    9.4.8112.16441_none_5519aee8f0f08f71.manifest: The system cannot find the file s
    pecified.
    Successfully processed 0 files; Failed processing 1 files

    C:\Windows\system32>DEL C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ers
    andsecurityzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest

    Could Not Find C:\Windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecuri
    tyzones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest

    C:\Windows\system32>DEL C:\Windows\winsxs\manifests\amd64_microsoft-windows-ie-h
    tmlrendering_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest

    C:\Windows\system32>DEL C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-ext
    compat_31bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
    Could Not Find C:\Windows\winsxs\manifests\x86_microsoft-windows-ie-extcompat_31
    bf3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest

    C:\Windows\system32>TAKEOWN /F C:\WINDOWS\WINSXS\MANIFESTS

    SUCCESS: The file (or folder): "C:\WINDOWS\WINSXS\MANIFESTS" now owned by user "
    KINGLAN-PC\Dennis".

    C:\Windows\system32>ICACLS C:\WINDOWS\WINSXS\MANIFESTS /grant Everyone:(F)
    processed file: C:\WINDOWS\WINSXS\MANIFESTS
    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>COPY %userprofile%\desktop\missingmanifests\*.* C:\windows\w
    insxs\manifests
    C:\Users\Dennis\desktop\missingmanifests\amd64_microsoft-windows-ie-htmlrenderin
    g_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
    Access is denied.
    C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-i..ersandsecurity
    zones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest
    Access is denied.
    C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-ie-extcompat_31bf
    3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
    Access is denied.
            0 file(s) copied.

    C:\Windows\system32>ICACLS C:\Windows\Winsxs\Manifests /remove Everyone
    processed file: C:\Windows\Winsxs\Manifests
    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>

    Thursday, July 19, 2012 4:52 PM
  • OK - the three original files have now been removed successfully.

    Please run the commands

    ICACLS C:\Windows\winsxs\Manifests
    ICACLS C:\Windows\winsxs\Manifests /grant Everyone:(F)
    COPY %userprofile%\desktop\missingmanifests\*.* C:\windows\winsxs\manifests
    ICACLS C:\Windows\winsxs\Manifests /remove Everyone
    ICACLS C:\Windows\winsxs\Manifests
    and post the results



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, July 19, 2012 5:42 PM
    Moderator
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>ICACLS C:\Windows\winsxs\Manifests
    C:\Windows\winsxs\Manifests Everyone:(F)
                                NT SERVICE\TrustedInstaller:(OI)(CI)(F)
                                BUILTIN\Administrators:(OI)(CI)(RX)
                                NT AUTHORITY\SYSTEM:(OI)(CI)(RX)
                                BUILTIN\Users:(OI)(CI)(RX)

    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>ICACLS C:\Windows\winsxs\Manifests /grant Everyone:(F)
    processed file: C:\Windows\winsxs\Manifests
    Successfully processed 1 files; Failed processing 0 files

    C:\Windows\system32>COPY %userprofile%\desktop\missingmanifests\*.* C:\windows\w
    insxs\manifests
    C:\Users\Dennis\desktop\missingmanifests\amd64_microsoft-windows-ie-htmlrenderin
    g_31bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest
    Overwrite C:\windows\winsxs\manifests\amd64_microsoft-windows-ie-htmlrendering_3
    1bf3856ad364e35_9.4.8112.16441_none_87cbb105f4dd75a9.manifest? (Yes/No/All): Y
    Access is denied.
    C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-i..ersandsecurity
    zones_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest
    Overwrite C:\windows\winsxs\manifests\x86_microsoft-windows-i..ersandsecurityzon
    es_31bf3856ad364e35_9.4.8112.16441_none_cd4d1ac1f12074aa.manifest? (Yes/No/All):
     Y
    Access is denied.
    C:\Users\Dennis\desktop\missingmanifests\x86_microsoft-windows-ie-extcompat_31bf
    3856ad364e35_9.4.8112.16441_none_5519aee8f0f08f71.manifest
    Access is denied.
            0 file(s) copied.

    C:\Windows\system32>

    Thursday, July 19, 2012 10:54 PM
  • Still the same problem -

    please run anothr SFC /SCANNOW and upload the CBS.log file again


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, July 20, 2012 6:59 AM
    Moderator
  • File uploaded as CBS(2) to https://skydrive.live.com/?cid=B95C08F9E8DE243D&id=B95C08F9E8DE243D%21105

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>SFC /SCANNOW

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.
    Windows Resource Protection found corrupt files but was unable to fix some of th
    em.
    Details are included in the CBS.Log windir\Logs\CBS\CBS.log. For example
    C:\Windows\Logs\CBS\CBS.log

    C:\Windows\system32>

    Friday, July 20, 2012 11:34 AM
  • The bad news is.....

    	Line 69879: 2012-07-20 07:28:05, Info                  CSI    00000330 [SR] Cannot repair member file [l:16{8}]"desk.cpl" of Microsoft-Windows-desk, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69882: 2012-07-20 07:28:05, Info                  CSI    00000332 [SR] Cannot repair member file [l:28{14}]"DpiScaling.exe" of Microsoft-Windows-DpiScaling, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69885: 2012-07-20 07:28:05, Info                  CSI    00000334 [SR] Cannot repair member file [l:24{12}]"WerFault.exe" of Microsoft-Windows-ErrorReportingFaults, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69888: 2012-07-20 07:28:05, Info                  CSI    00000336 [SR] Cannot repair member file [l:24{12}]"winsetup.dll" of Microsoft-Windows-Setup-Component, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69892: 2012-07-20 07:28:05, Info                  CSI    00000338 [SR] Cannot repair member file [l:28{14}]"System.XML.dll" of System.Xml, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b77a5c561934e089}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69895: 2012-07-20 07:28:05, Info                  CSI    0000033a [SR] Cannot repair member file [l:28{14}]"framedynos.dll" of Microsoft-Windows-WMI-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69898: 2012-07-20 07:28:05, Info                  CSI    0000033c [SR] Cannot repair member file [l:20{10}]"C_1026.NLS" of Microsoft-Windows-International-CodePage-1026, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69901: 2012-07-20 07:28:05, Info                  CSI    0000033e [SR] Cannot repair member file [l:16{8}]"sppc.dll" of Microsoft-Windows-Security-SPP-Client, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69904: 2012-07-20 07:28:05, Info                  CSI    00000340 [SR] Cannot repair member file [l:20{10}]"sberes.dll" of Microsoft-Windows-StreamBufferEngineRes, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69908: 2012-07-20 07:28:05, Info                  CSI    00000342 [SR] Cannot repair member file [l:22{11}]"MSBuild.exe" of MSBuild, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69911: 2012-07-20 07:28:05, Info                  CSI    00000344 [SR] Cannot repair member file [l:16{8}]"desk.cpl" of Microsoft-Windows-desk, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69912: 2012-07-20 07:28:05, Info                  CSI    00000345 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
    	Line 69917: 2012-07-20 07:28:05, Info                  CSI    00000348 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:16{8}]"desk.cpl"; source file in store is also corrupted
    	Line 69920: 2012-07-20 07:28:05, Info                  CSI    0000034a [SR] Cannot repair member file [l:16{8}]"sppc.dll" of Microsoft-Windows-Security-SPP-Client, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69921: 2012-07-20 07:28:05, Info                  CSI    0000034b [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
    	Line 69926: 2012-07-20 07:28:05, Info                  CSI    0000034e [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:16{8}]"sppc.dll"; source file in store is also corrupted
    	Line 69929: 2012-07-20 07:28:05, Info                  CSI    00000350 [SR] Cannot repair member file [l:20{10}]"sberes.dll" of Microsoft-Windows-StreamBufferEngineRes, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69930: 2012-07-20 07:28:05, Info                  CSI    00000351 [SR] This component was referenced by [l:242{121}]"Microsoft-Windows-Client-Features-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.Microsoft-Windows-Client-Features-Update"
    	Line 69935: 2012-07-20 07:28:05, Info                  CSI    00000354 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:20{10}]"sberes.dll"; source file in store is also corrupted
    	Line 69939: 2012-07-20 07:28:05, Info                  CSI    00000356 [SR] Cannot repair member file [l:28{14}]"System.XML.dll" of System.Xml, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_MSIL (8), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b77a5c561934e089}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69940: 2012-07-20 07:28:05, Info                  CSI    00000357 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
    	Line 69947: 2012-07-20 07:28:05, Info                  CSI    0000035a [SR] Could not reproject corrupted file [ml:520{260},l:98{49}]"\??\C:\Windows\Microsoft.NET\Framework\v2.0.50727"\[l:28{14}]"System.XML.dll"; source file in store is also corrupted
    	Line 69951: 2012-07-20 07:28:05, Info                  CSI    0000035c [SR] Cannot repair member file [l:22{11}]"MSBuild.exe" of MSBuild, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope neutral, PublicKeyToken = {l:8 b:b03f5f7f11d50a3a}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69952: 2012-07-20 07:28:05, Info                  CSI    0000035d [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
    	Line 69959: 2012-07-20 07:28:05, Info                  CSI    00000360 [SR] Could not reproject corrupted file [ml:520{260},l:98{49}]"\??\C:\Windows\Microsoft.NET\Framework\v2.0.50727"\[l:22{11}]"MSBuild.exe"; source file in store is also corrupted
    	Line 69962: 2012-07-20 07:28:06, Info                  CSI    00000362 [SR] Cannot repair member file [l:24{12}]"winsetup.dll" of Microsoft-Windows-Setup-Component, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69963: 2012-07-20 07:28:06, Info                  CSI    00000363 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
    	Line 69968: 2012-07-20 07:28:06, Info                  CSI    00000366 [SR] Could not reproject corrupted file [ml:520{260},l:56{28}]"\??\C:\Windows\System32\oobe"\[l:24{12}]"winsetup.dll"; source file in store is also corrupted
    	Line 69971: 2012-07-20 07:28:06, Info                  CSI    00000368 [SR] Cannot repair member file [l:28{14}]"framedynos.dll" of Microsoft-Windows-WMI-Core, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_IA32_ON_WIN64 (10), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69972: 2012-07-20 07:28:06, Info                  CSI    00000369 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
    	Line 69977: 2012-07-20 07:28:06, Info                  CSI    0000036c [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:28{14}]"framedynos.dll"; source file in store is also corrupted
    	Line 69980: 2012-07-20 07:28:06, Info                  CSI    0000036e [SR] Cannot repair member file [l:20{10}]"C_1026.NLS" of Microsoft-Windows-International-CodePage-1026, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_INTEL (0), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69981: 2012-07-20 07:28:06, Info                  CSI    0000036f [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
    	Line 69986: 2012-07-20 07:28:06, Info                  CSI    00000372 [SR] Could not reproject corrupted file [ml:48{24},l:46{23}]"\??\C:\Windows\SysWOW64"\[l:20{10}]"C_1026.NLS"; source file in store is also corrupted
    	Line 69989: 2012-07-20 07:28:06, Info                  CSI    00000374 [SR] Cannot repair member file [l:24{12}]"WerFault.exe" of Microsoft-Windows-ErrorReportingFaults, Version = 6.1.7601.17514, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69990: 2012-07-20 07:28:06, Info                  CSI    00000375 [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
    	Line 69995: 2012-07-20 07:28:06, Info                  CSI    00000378 [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:24{12}]"WerFault.exe"; source file in store is also corrupted
    	Line 69998: 2012-07-20 07:28:06, Info                  CSI    0000037a [SR] Cannot repair member file [l:28{14}]"DpiScaling.exe" of Microsoft-Windows-DpiScaling, Version = 6.1.7600.16385, pA = PROCESSOR_ARCHITECTURE_AMD64 (9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
    	Line 69999: 2012-07-20 07:28:06, Info                  CSI    0000037b [SR] This component was referenced by [l:202{101}]"Microsoft-Windows-Foundation-Package~31bf3856ad364e35~amd64~~6.1.7601.17514.WindowsFoundationDelivery"
    	Line 70004: 2012-07-20 07:28:06, Info                  CSI    0000037e [SR] Could not reproject corrupted file [ml:520{260},l:46{23}]"\??\C:\Windows\System32"\[l:28{14}]"DpiScaling.exe"; source file in store is also corrupted
    	

    I think the time has come where I have to suggest a repair install - which *should* fix things.

    Follow the instructions here....

    http://www.sevenforums.com/tutorials/3413-repair-install.html


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Friday, July 20, 2012 11:53 AM
    Moderator
  • Noel,

    I have my original Windows 7 retail disk but my pc has been subsequently update to sp1 ... am i able to do the repair install?

    Friday, July 20, 2012 11:09 PM
  • Sure - but you'll have to download the correct updated SP1 ISO file and burn the disk (at your slowest possible speed)

    The links to the proper downloads are here... http://www.heidoc.net/joomla/technology-science/microsoft


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, July 21, 2012 7:44 AM
    Moderator
  • Noel,

    thanks ... the repair install seems to have resolved my windows not genuine issue.  what does 'Remaining Windows rearm count' mean?  now I can go back to figuring out why .Net Framework 4 is failing updates.

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Windows\system32>SFC /SCANNOW

    Beginning system scan.  This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\Windows\system32>

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: 0x0
    Windows Product Key: *****-*****-M6FFD-BH849-B9P7B
    Windows Product Key Hash: 5548bfCmYWqEBf5doVxsBGjEwLs=
    Windows Product ID: 00359-112-1910334-85837
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.003
    ID: {EB18ACF3-1B4D-469A-B7E4-6E26D8480B7E}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Home Premium
    Architecture: 0x00000009
    Build lab: 7601.win7sp1_gdr.120503-2030
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Home and Student 2007 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Program Files (x86)\Internet Explorer\IEXPLORE.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{EB18ACF3-1B4D-469A-B7E4-6E26D8480B7E}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.003</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-B9P7B</PKey><PID>00359-112-1910334-85837</PID><PIDType>5</PIDType><SID>S-1-5-21-1309536091-913722664-2829294240</SID><SYSTEM><Manufacturer>OEM</Manufacturer><Model>OEM</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="5"/><Date>20110825000000.000000+000</Date></BIOS><HWID>022A3807018400FE</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Eastern Standard Time(GMT-05:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-002F-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Home and Student 2007</Name><Ver>12</Ver><Val>161BC2716EA736</Val><Hash>SB3N6U/dYHrUpiFyKUXg8lHz+wo=</Hash><Pid>81602-923-1860337-68273</Pid><PidType>1</PidType></Product></Products><Applications><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, HomePremium edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 2e7d060d-4714-40f2-9896-1e4f15b612ad
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00359-00170-112-191033-00-1033-7601.0000-2032012
    Installation ID: 009852547871779094759924358376984333471213786905690116
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: B9P7B
    License Status: Licensed
    Remaining Windows rearm count: 4
    Trusted time: 7/21/2012 4:25:37 PM

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: 0xC004C532
    HealthStatus: 0x0000000000000000
    Event Time Stamp: 7:21:2012 14:14
    ActiveX: Registered, Version: 7.1.7600.16395
    Admin Service: Registered, Version: 7.1.7600.16395
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: NgAAAAEAAwABAAEAAgACAAAAAgABAAEACrbm6gRaEm5iw9wvSvIuSFb2MAeG9kmMai0CqOqC

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes, but no SLIC table
    Windows marker version: N/A
    OEMID and OEMTableID Consistent: N/A
    BIOS Information:
      ACPI Table Name OEMID Value OEMTableID Value
      APIC   IntelR  AWRDACPI
      FACP   IntelR  AWRDACPI
      HPET   IntelR  AWRDACPI
      MCFG   IntelR  AWRDACPI
      HJKL   IntelR  AWRDACPI
      ZXCV   IntelR  AWRDACPI
      SSDT   INTEL  PPM RCM

    Saturday, July 21, 2012 8:48 PM
  • There's still a minor error with validation - which should be cleared if you validate at www.microsoft.com/genuine/validate

    Other than that, everything looks fine now.

    You'll need to re-install all the Windows Updates again. The re-arm count is something that ou don't need to worry about - it's the number of times you can reset the 'grace period' before Windows sulks and tells you that you have to buy a license or lose access to the system :)

    .NET updates are the bane of everybody's lives :( I've given up on two XP machines, trying to get 3.5 updating properly. Luckily I've not had many problems with Vista or Win7.

    You should post about that problem in the Windows Answers forums here..... http://answers.microsoft.com/en-us/windows/forum/windows_7-windows_update  - there are some experts there who can generally work miracles :)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Saturday, July 21, 2012 9:06 PM
    Moderator
  • Noel, again, much thanks for all your help.  Looks like I now have everything running smoothly on my Windows system including the .NET Framework 4 updates failing issue.
    Sunday, July 22, 2012 2:14 AM
  • That's good to hear - thanks for the feedback!

    Good luck.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by denis.king Sunday, July 22, 2012 8:03 AM
    Sunday, July 22, 2012 7:26 AM
    Moderator