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INVALID PRODUCT KEY RRS feed

  • Question

  • I UNINSTALLED TRIAL OFFICE HOME AND STUDENT 2007 AND REBOOTED.

    PURCHASED OFF-SHELF VERSION SAME.

    TRIED TO INSTALL.

    I ENTERED THE 25 CHARACTER KEY DIRECTLY OFF THE PACKAGE, WITHOUT DASHES, AS THE DASHES DEFAULT AS I TYPE.  AFTER I TYPED THE LAST DIGIT, WHICH DID NOT IMEDIATELY APPEAR, I GOT THIS MESSAGE: 

    "THE KEY IS INCORRECT. VERIFY THAT YOU HAVE THE CORRECT KEY, AND THEN RETYPE IT."

    THEN THE LAST DIGIT APPEARED AS I HAD TYPED.

    I'VE RE-READ THE KEY, REENTERED THE KEY, REMOVED THE DISK AND STARTED OVER SEVERAL TIMES NOW, BUT ALWAYS WITH THE SAME RESULTS.

    IS IT POSSIBLE THAT THE DISK DOES NOT MATCH THE PACKAGE?  IS THER ANYTHING ELSE I CAN TRY?

    Sunday, December 2, 2007 8:41 PM

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