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Not fired create event if phone call is created by quick campaign ? RRS feed

  • Question

  • Hi,

    I've got registered plugin on create and update event with phone call entity - plugin fill one custom field. If the phone call is created or updated through form, event create/update is correctly fired and plugin is executed (field is filled correctly). But if the phone call is created by quick campaign, there is no create/update event in phone call entity, so plugin is not executed. I dont understand, maybe i miss read something important in doc.

    Plugin is registered post stage, synchro, server only, phone call entity, create and update message, crm 4.0.
    Friday, April 17, 2009 12:58 PM

Answers

  • Hi sdfsdfsadfsdf,

    just register your plug-in for the child-pipeline and not for the parent pipeline. Then you will be informed about all events. Be aware that the crm-webservice of the plug-in-context is read-only in the child-pipeline.

    Best regards,
    Jürgen
    Jürgen Beck

    Dipl. Kfm./Wirtschaftsinformatik
    MVP, MCSD.NET, MCITP DBA, MCDBA, MCSE
    Microsoft Certified Business Management Solutions Professional
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    ComBeck IT Services & Business Solutions
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    Developing & Supporting Business Applications from small business to big enterprises covering scores of sectors

    http://www.combeck.de
    Friday, April 17, 2009 1:01 PM
    Moderator