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Changed my hard drive and now getting activation error: 0x8004fe21 "This copy of Windows is not genuine" RRS feed

  • Question

  • Hi, 

    I read many similar questions. None cover my exact problem though the symptom is similar

    My Toshiba Laptop has been bought with Windows 7 Ultimate and worked properly since the day I bought it. A week ago I upgraded my hard drive and cloned the drive partitions. It was 500GB and now it's 750GB in size.

     

    Since upgrading the hard drive I started seeing the error "This copy of Windows is not genuine" (error 0x8004fe21)

    I used the suggested report tool MGADiag.exe

    See the report below. Please advise, I am totally stuck starting a project and my customer will worry that I am using an unauthenticated laptop in their environment, this is rather urgent... thanks in advance

    MGADiag report:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-9G3JC-FHQ68-8Q2F3

    Windows Product Key Hash: P8+/HGqn9p17OVdT+brLWVAqElk=

    Windows Product ID: 00426-OEM-8992662-00459

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {E598AA33-962B-497A-BF71-7519A3E68EFE}(1)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

    Resolution Status: N/A

     

    Vista WgaER Data-->

    ThreatID(s): N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

     

    Windows XP Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    File Exists: No

    Version: N/A, hr = 0x80070002

    WgaTray.exe Signed By: N/A, hr = 0x80070002

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

    OGA Notifications Data-->

    Cached Result: N/A, hr = 0x80070002

    Version: N/A, hr = 0x80070002

    OGAExec.exe Signed By: N/A, hr = 0x80070002

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

    OGA Data-->

    Office Status: 100 Genuine

    Microsoft Office Enterprise 2007 - 100 Genuine

    2007 Microsoft Office system - 100 Genuine

    OGA Version: N/A, 0x80070002

    Signed By: N/A, hr = 0x80070002

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-

     

    80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-

     

    230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-

     

    80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-

     

    80004005_B4D0AA8B-920-80070057

     

    Browser Data-->

    Proxy settings: N/A

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

    Download signed ActiveX controls: Prompt

    Download unsigned ActiveX controls: Disabled

    Run ActiveX controls and plug-ins: Allowed

    Initialize and script ActiveX controls not marked as safe: Disabled

    Allow scripting of Internet Explorer Webbrowser control: Disabled

    Active scripting: Allowed

    Script ActiveX controls marked as safe for scripting: Allowed

     

    File Scan Data-->

    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 

     

    0x80092003

    File Mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003

    File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003

    File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003

    File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

     

    Other data-->

    Office Details: <GenuineResults><MachineData><UGUID>{E598AA33-962B-497A-BF71-

     

    7519A3E68EFE}

     

    </UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architectur

     

    e>x64</Architecture><PKey>*****-*****-*****-*****-8Q2F3</PKey><PID>00426-OEM-8992662

     

    -00459</PID><PIDType>2</PIDType><SID>S-1-5-21-1642902353-2543338893-

     

    2046544709</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite 

     

    A500</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.40</Version>

     

    <SMBIOSVersion major="2" 

     

    minor="6"/><Date>20100831000000.000000+000</Date></BIOS><HWID>C4483D07018400FE</HWID>

     

    <UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard 

     

    Time(GMT+01:00)

     

    </TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model><

     

    /model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANot

     

    ification/></MachineData><Software><Office><Result>100</Result><Products><Product 

     

    GUID="{91120000-0030-0000-0000-

     

    0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 

     

    2007</Name><Ver>12</Ver><Val>ADCA3CCF224F10</Val><Hash>M/nqaKDeJMDBKv4znOGuMUZFNBw=</

     

    Hash><Pid>81599-904-2924821-65370</Pid><PidType>1</PidType></Product><Product 

     

    GUID="{91120000-0031-0000-0000-

     

    0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office 

     

    system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><Ap

     

    p Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App 

     

    Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App 

     

    Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App 

     

    Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App 

     

    Id="BA" Version="12" 

     

    Result="100"/></Applications></Office></Software></GenuineResults>  

     

    Spsys.log Content: 0x80070002

     

    Licensing Data-->

    Software licensing service version: 6.1.7601.17514

     

    Name: Windows(R) 7, Ultimate edition

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

    Extended PID: 00426-00178-926-600459-02-1033-7600.0000-1152010

    Installation ID: 005614921770486250582243890421116094707813291915564653

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

    Partial Product Key: 8Q2F3

    License Status: Licensed

    Remaining Windows rearm count: 3

    Trusted time: 25/10/2011 00:24:55

     

    Windows Activation Technologies-->

    HrOffline: 0x8004FE21

    HrOnline: N/A

    HealthStatus: 0x000000000001EFF0

    Event Time Stamp: 10:24:2011 23:59

    ActiveX: Registered, Version: 7.1.7600.16395

    Admin Service: Registered, Version: 7.1.7600.16395

    HealthStatus Bitmask Output:

    Tampered File: %systemroot%\system32\sppobjs.dll

    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui

    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

    Tampered File: %systemroot%\system32\sppwinob.dll

    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui

    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui

    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui

    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui

    Tampered File: %systemroot%\system32\drivers\spsys.sys

     

     

    HWID Data-->

    HWID Hash Current: 

     

    PgAAAAIABAABAAIAAQABAAAABQABAAEAln2mJd1DbMOOaAifBDOeYrjXtLssUY3vPFTiheBupFlyir5BdlY=

     

    OEM Activation 1.0 Data-->

    N/A

     

    OEM Activation 2.0 Data-->

    BIOS valid for OA 2.0: yes

    Windows marker version: 0x20001

    OEMID and OEMTableID Consistent: yes

    BIOS Information: 

      ACPI Table Name OEMID Value OEMTableID Value

      APIC TOSINV TOSINV00

      FACP TOSINV TOSINV00

      HPET TOSINV TOSINV00

      BOOT TOSINV TOSINV00

      MCFG TOSINV TOSINV00

      WDAT INTEL Calpella

      ASF! TOSINV TOSINV00

      SLIC TOSINV TOSINV00

      SSDT INTEL SataAhci

      ASPT INTEL Calpella

      SSDT INTEL SataAhci

     

     

    Monday, October 24, 2011 11:06 PM

Answers

  • "Dorj" wrote in message news:5eb43165-6095-4ea5-a6eb-363a19d2573c...

    Hi,

    I read many similar questions. None cover my exact problem though the symptom is similar

    My Toshiba Laptop has been bought with Windows 7 Ultimate and worked properly since the day I bought it. A week ago I upgraded my hard drive and cloned the drive partitions. It was 500GB and now it's 750GB in size.

     

    Since upgrading the hard drive I started seeing the error "This copy of Windows is not genuine" (error 0x8004fe21)

    I used the suggested report tool MGADiag.exe

    See the report below. Please advise, I am totally stuck starting a project and my customer will worry that I am using an unauthenticated laptop in their environment, this is rather urgent... thanks in advance

    MGADiag report:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-9G3JC-FHQ68-8Q2F3

    Windows Product Key Hash: P8+/HGqn9p17OVdT+brLWVAqElk=

    Windows Product ID: 00426-OEM-8992662-00459

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.001

     

     

    File Scan Data-->

    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr =

     

    0x80092003

    File Mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003

    File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003

    File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003

    File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

     

     

     
     
    This set of file mismatches is commonly seen after restoring an image of the PC.
    We are not sure of the exact cause, but it appears sometimes to be solved by installing the latest set of Intel Rapid Storage drivers.
    try downloading them from here -
    - you’ll need the set for the x64 (64-bit) platform on Win7
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, October 25, 2011 8:28 PM
    Tuesday, October 25, 2011 6:50 AM
    Moderator

All replies

  • "Dorj" wrote in message news:5eb43165-6095-4ea5-a6eb-363a19d2573c...

    Hi,

    I read many similar questions. None cover my exact problem though the symptom is similar

    My Toshiba Laptop has been bought with Windows 7 Ultimate and worked properly since the day I bought it. A week ago I upgraded my hard drive and cloned the drive partitions. It was 500GB and now it's 750GB in size.

     

    Since upgrading the hard drive I started seeing the error "This copy of Windows is not genuine" (error 0x8004fe21)

    I used the suggested report tool MGADiag.exe

    See the report below. Please advise, I am totally stuck starting a project and my customer will worry that I am using an unauthenticated laptop in their environment, this is rather urgent... thanks in advance

    MGADiag report:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

     

    Validation Code: 0x8004FE21

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-9G3JC-FHQ68-8Q2F3

    Windows Product Key Hash: P8+/HGqn9p17OVdT+brLWVAqElk=

    Windows Product ID: 00426-OEM-8992662-00459

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.001

     

     

    File Scan Data-->

    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr =

     

    0x80092003

    File Mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003

    File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003

    File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003

    File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

     

     

     
     
    This set of file mismatches is commonly seen after restoring an image of the PC.
    We are not sure of the exact cause, but it appears sometimes to be solved by installing the latest set of Intel Rapid Storage drivers.
    try downloading them from here -
    - you’ll need the set for the x64 (64-bit) platform on Win7
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    • Marked as answer by Darin Smith MS Tuesday, October 25, 2011 8:28 PM
    Tuesday, October 25, 2011 6:50 AM
    Moderator
  • Many thanks ! your suggestion worked. Once I installed the rapid storage driver rebooted and checked for updates I realized it all got back to normal.

    Great news for me. Thank you for your help.

    Dor

    Tuesday, October 25, 2011 11:04 AM
  • "Dorj" wrote in message news:9e774491-868a-418c-9603-17a07f05c21b...

    Many thanks ! your suggestion worked. Once I installed the rapid storage driver rebooted and checked for updates I realized it all got back to normal.

    Great news for me. Thank you for your help.

    Dor

    Wahay! – it worked!  :)
    (as you might gather, it’s been a bit of a rarity up until now)
     
    Please post a new MGADiag report so that we can check that all is indeed OK.
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, October 25, 2011 11:14 AM
    Moderator
  • Great Fix Noel!  One I had not seem before.
    Darin MS
    Tuesday, October 25, 2011 8:28 PM
  • "Darin Smith MS" wrote in message news:8d1fe07f-8ddb-4ae6-a5d2-b216aff7dc3e...
    Great Fix Noel!  One I had not seem before.
    Darin MS
     
    It’s been floating around a bit – we only got confirmation that it works in some cases last week.
    So far I think the score is 2 fixed, 2 failed
    The original fix used a download from the HP site for the same driver – it seemed better to me to go for the generic Intel one. This is the first time I tried that one :)
     
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, October 25, 2011 8:42 PM
    Moderator
  • I was celebrating prematurely.

    The problem showed up again.

    I have the log that's over 1.5MB so I am sharing a link to the log. I would be happy to attach it but the forum won't let me. If I can email it somewhere I will.

    Thank you for your help !

    cbs.log file here: 

    https://rapidshare.com/files/3151005815/CBS.log

     

    A new MGADiag report:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 0x8004FE21

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-9G3JC-FHQ68-8Q2F3

    Windows Product Key Hash: P8+/HGqn9p17OVdT+brLWVAqElk=

    Windows Product ID: 00426-OEM-8992662-00459

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.001

    ID: {E598AA33-962B-497A-BF71-7519A3E68EFE}(3)

    Is Admin: Yes

    TestCab: 0x0

    LegitcheckControl ActiveX: N/A, hr = 0x80070002

    Signed By: N/A, hr = 0x80070002

    Product Name: Windows 7 Ultimate

    Architecture: 0x00000009

    Build lab: 7601.win7sp1_gdr.110622-1506

    TTS Error: 

    Validation Diagnostic: 

     

    Resolution Status: N/A

     

     

     

    Vista WgaER Data-->

     

    ThreatID(s): N/A, hr = 0x80070002

     

    Version: N/A, hr = 0x80070002

     

     

     

    Windows XP Notifications Data-->

     

    Cached Result: N/A, hr = 0x80070002

     

    File Exists: No

     

    Version: N/A, hr = 0x80070002

     

    WgaTray.exe Signed By: N/A, hr = 0x80070002

     

    WgaLogon.dll Signed By: N/A, hr = 0x80070002

     

     

     

    OGA Notifications Data-->

     

    Cached Result: N/A, hr = 0x80070002

     

    Version: N/A, hr = 0x80070002

     

    OGAExec.exe Signed By: N/A, hr = 0x80070002

     

    OGAAddin.dll Signed By: N/A, hr = 0x80070002

     

     

     

    OGA Data-->

     

    Office Status: 100 Genuine

     

    Microsoft Office Enterprise 2007 - 100 Genuine

     

    2007 Microsoft Office system - 100 Genuine

     

    OGA Version: N/A, 0x80070002

     

    Signed By: N/A, hr = 0x80070002

     

    Office Diagnostics: 77F760FE-153-80070002_7E90FEE8-175-80070002_77F760FE-153-80070002_7E90FEE8-175-80070002_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_B4D0AA8B-920-80070057

     

     

     

    Browser Data-->

     

    Proxy settings: N/A

     

    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)

     

    Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe

     

    Download signed ActiveX controls: Prompt

     

    Download unsigned ActiveX controls: Disabled

     

    Run ActiveX controls and plug-ins: Allowed

     

    Initialize and script ActiveX controls not marked as safe: Disabled

     

    Allow scripting of Internet Explorer Webbrowser control: Disabled

     

    Active scripting: Allowed

     

    Script ActiveX controls marked as safe for scripting: Allowed

     

     

     

    File Scan Data-->

     

    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003

     

    File Mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003

     

    File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003

     

    File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100

     

    File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

     

    File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003

     

    File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

     

    File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

     

    File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003

     

    File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003

     

    File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100

     

    File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

     

    File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003

     

    File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003

     

    File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003

     

    File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100

     

    File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

     

     

     

    Other data-->

     

    Office Details: <GenuineResults><MachineData><UGUID>{E598AA33-962B-497A-BF71-7519A3E68EFE}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.001</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-8Q2F3</PKey><PID>00426-OEM-8992662-00459</PID><PIDType>2</PIDType><SID>S-1-5-21-1642902353-2543338893-2046544709</SID><SYSTEM><Manufacturer>TOSHIBA</Manufacturer><Model>Satellite A500</Model></SYSTEM><BIOS><Manufacturer>INSYDE</Manufacturer><Version>1.40</Version><SMBIOSVersion major="2" minor="6"/><Date>20100831000000.000000+000</Date></BIOS><HWID>C4483D07018400FE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>W. Europe Standard Time(GMT+01:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>TOSINV</OEMID><OEMTableID>TOSINV00</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{91120000-0030-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>ADCA3CCF224F10</Val><Hash>M/nqaKDeJMDBKv4znOGuMUZFNBw=</Hash><Pid>81599-904-2924821-65370</Pid><PidType>1</PidType></Product><Product GUID="{91120000-0031-0000-0000-0000000FF1CE}"><LegitResult>100</LegitResult><Name>2007 Microsoft Office system</Name><Ver>12</Ver><PidType>19</PidType></Product></Products><Applications><App Id="15" Version="12" Result="100"/><App Id="16" Version="12" Result="100"/><App Id="18" Version="12" Result="100"/><App Id="19" Version="12" Result="100"/><App Id="1A" Version="12" Result="100"/><App Id="1B" Version="12" Result="100"/><App Id="44" Version="12" Result="100"/><App Id="A1" Version="12" Result="100"/><App Id="BA" Version="12" Result="100"/></Applications></Office></Software></GenuineResults>  

     

     

     

    Spsys.log Content: 0x80070002

     

     

     

    Licensing Data-->

     

    Software licensing service version: 6.1.7601.17514

     

     

     

    Name: Windows(R) 7, Ultimate edition

     

    Description: Windows Operating System - Windows(R) 7, OEM_SLP channel

     

    Activation ID: 7cfd4696-69a9-4af7-af36-ff3d12b6b6c8

     

    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f

     

    Extended PID: 00426-00178-926-600459-02-1033-7600.0000-1152010

     

    Installation ID: 005614921770486250582243890421116094707813291915564653

     

    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338

     

    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339

     

    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341

     

    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340

     

    Partial Product Key: 8Q2F3

     

    License Status: Licensed

     

    Remaining Windows rearm count: 3

     

    Trusted time: 25/10/2011 09:30:36

     

     

     

    Windows Activation Technologies-->

     

    HrOffline: 0x8004FE21

     

    HrOnline: N/A

     

    HealthStatus: 0x000000000001EFF0

     

    Event Time Stamp: 10:25:2011 01:01

     

    ActiveX: Registered, Version: 7.1.7600.16395

     

    Admin Service: Registered, Version: 7.1.7600.16395

     

    HealthStatus Bitmask Output:

     

    Tampered File: %systemroot%\system32\sppobjs.dll

     

    Tampered File: %systemroot%\system32\sppc.dll|sppc.dll.mui

     

    Tampered File: %systemroot%\system32\sppcext.dll|sppcext.dll.mui

     

    Tampered File: %systemroot%\system32\sppwinob.dll

     

    Tampered File: %systemroot%\system32\slc.dll|slc.dll.mui

     

    Tampered File: %systemroot%\system32\slcext.dll|slcext.dll.mui

     

    Tampered File: %systemroot%\system32\sppuinotify.dll|sppuinotify.dll.mui

     

    Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration

     

    Tampered File: %systemroot%\system32\sppcomapi.dll|sppcomapi.dll.mui

     

    Tampered File: %systemroot%\system32\sppcommdlg.dll|sppcommdlg.dll.mui

     

    Tampered File: %systemroot%\system32\sppsvc.exe|sppsvc.exe.mui

     

    Tampered File: %systemroot%\system32\drivers\spsys.sys

     

     

     

     

     

    HWID Data-->

     

    HWID Hash Current: PgAAAAIABAABAAIAAQABAAAABQABAAEAln2mJd1DbMOOaAifBDOeYrjXtLssUY3vPFTiheBupFlyir5BdlY=

     

     

     

    OEM Activation 1.0 Data-->

     

    N/A

     

     

     

    OEM Activation 2.0 Data-->

     

    BIOS valid for OA 2.0: yes

     

    Windows marker version: 0x20001

     

    OEMID and OEMTableID Consistent: yes

     

    BIOS Information: 

     

      ACPI Table Name OEMID Value OEMTableID Value

     

      APIC TOSINV TOSINV00

     

      FACP TOSINV TOSINV00

     

      HPET TOSINV TOSINV00

     

      BOOT TOSINV TOSINV00

     

      MCFG TOSINV TOSINV00

     

      WDAT INTEL Calpella

     

      ASF! TOSINV TOSINV00

     

      SLIC TOSINV TOSINV00

     

      SSDT INTEL SataAhci

     

      ASPT INTEL Calpella

     

      SSDT INTEL SataAhci

     

     

    Tuesday, October 25, 2011 8:57 PM
  • "Dorj" wrote in message news:4a59be0a-97a1-4b14-912d-b61d4857151f...

    I was celebrating prematurely.

    The problem showed up again.

    I have the log that's over 1.5MB so I am sharing a link to the log. I would be happy to attach it but the forum won't let me. If I can email it somewhere I will.

    Thank you for your help !

    cbs.log file here:

    https://rapidshare.com/files/3151005815/CBS.log

     

    A new MGADiag report:

    Diagnostic Report (1.9.0027.0):

    -----------------------------------------

    Windows Validation Data-->

    Validation Code: 0x8004FE21

    Cached Online Validation Code: 0x0

    Windows Product Key: *****-*****-9G3JC-FHQ68-8Q2F3

    Windows Product Key Hash: P8+/HGqn9p17OVdT+brLWVAqElk=

    Windows Product ID: 00426-OEM-8992662-00459

    Windows Product ID Type: 2

    Windows License Type: OEM SLP

    Windows OS version: 6.1.7601.2.00010100.1.0.001

     

     

    File Scan Data-->

    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[7.1.7600.16395], Hr = 0x80092003

    File Mismatch: C:\windows\system32\wat\watux.exe[7.1.7600.16395], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppobjs.dll[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppc.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppwinob.dll[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\slc.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\slcext.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppuinotify.dll[6.1.7600.16385], Hr = 0x80092003

    File Mismatch: C:\windows\system32\slui.exe[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\sppcomapi.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppcommdlg.dll[6.1.7600.16385], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\sppsvc.exe[6.1.7601.17514], Hr = 0x80092003

    File Mismatch: C:\windows\system32\drivers\spsys.sys[6.1.7127.0], Hr = 0x80092003

    File Mismatch: C:\windows\system32\drivers\spldr.sys[6.1.7127.0], Hr = 0x80092003

    File Mismatch: C:\windows\system32\systemcpl.dll[6.1.7601.17514], Hr = 0x800b0100

    File Mismatch: C:\windows\system32\user32.dll[6.1.7601.17514], Hr = 0x800b0100

     

    It’s too late for me to look at the log now – past my bedtime – so I’ll get back to you on that in detail, but a very quick look shows a lot of ‘pending’ files, which usually means that there’s a part-finished install in progress.
     
    Please reboot and run another SFC /SCANNOW and post the new log.
    It would probably also be worthwhile running  CheckSUR, and posting the log from that  as well.
     
     
     
     
     
     
    Oh, B7gg$r!
     

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth
    Tuesday, October 25, 2011 9:19 PM
    Moderator