I've bought Office professional 2010, got my product key and downloaded the file to my desktop. When I try and install it I keep getting an error message telling me set up has stopped working. I've tried deleting the file from my computer and re downloading
but I keep getting the same message. I've tried it with the firewall up and down and I have Windows 7.
Does the computer have any other installations of previous editions of Office, or perhaps a Trial of Office that came with the computer? These could be causing your new installation to hang up.
Marked as answer byDarin Smith MSWednesday, November 10, 2010 8:35 PM