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Cannot install Office Professional 2010

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I've bought Office professional 2010, got my product key and downloaded the file to my desktop. When I try and install it I keep getting an error message telling me set up has stopped working. I've tried deleting the file from my computer and re downloading but I keep getting the same message. I've tried it with the firewall up and down and I have Windows 7.

Friday, November 5, 2010 4:03 PM

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Hello NicoBean,

This problem has been reported several times in the Office Answers forum: http://social.answers.microsoft.com/Forums/en-US/officeinstall/threads

Does the computer have any other installations of previous editions of Office, or perhaps a Trial of Office that came with the computer? These could be causing your new installation to hang up.
- Marked as answer by Darin Smith MS Wednesday, November 10, 2010 8:35 PM
Friday, November 5, 2010 4:20 PM