Answered by:
genuine windows vista

Question
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I had installed a genuine windows vista home basic on my PC in september 2008, purchased from an authorised microsoft dealer. It has worked well & regularly updated all this while. The product key is:
XXXXX-XXXXX-CWXPF-87RGH-GHJDJ
X13-29687
However, since last week or so a microsoft pop up has started showing up stating that my windows is not genuine & offers to down load a windows home 2007 for Rs 5000/-. It warns that if this is not done in next 9 days, there will be problems.
pLEASE ADVISE ON ACTION TO BE TAKEN.- Edited by Carey FrischMVP, Editor Friday, September 25, 2009 1:33 PM Product Key Exposed
Friday, September 25, 2009 8:47 AM
Answers
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Your Windows Vista operating system is 100% genuine! However, the installed copy of Microsoft Office Enterprise 2007 is non-genuine and is counterfeit.
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Enterprise 2007 - 108 Invalid VLK
In order to remedy this issue, you'll need to uninstall Microsoft Office Enterprise 2007 and install a genuine edition of Microsoft Office. Visit Microsoft Genuine Advantage and click on Validate Office. When validation fails, look for the Get Genuine button and review the options.
Also see: Details of the genuine Office Complimentary Offer
Carey Frisch- Marked as answer by Darin Smith MS Tuesday, September 29, 2009 4:47 PM
Sunday, September 27, 2009 4:34 PMModerator
All replies
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To help us analyze and troubleshoot the issue you are experiencing, please download and run the Microsoft Genuine Advantage Diagnostics Tool.
Once you run the tool, click on the Continue button, then click on the Copy button and paste the report into your post.
Thank you!
Carey FrischFriday, September 25, 2009 1:33 PMModerator -
gettin msg dat my copy is not genuine...uptil now it was workin f9 but suddenly pop up has strted cumin...wat shld i do??
here's d report of dat diagnostics tool:
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0
Cached Validation Code: N/A, hr = 0xc004f012
Windows Product Key: *****-*****-GD2PK-BD3R2-44MV3
Windows Product Key Hash: f7FPE6g/CLFmnJ4E6GbEU9Xn1sA=
Windows Product ID: 89572-OEM-7332166-00021
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6002.2.00010300.2.0.002
ID: {C396DB1B-E193-4E9B-9B0D-ACE084218AC9}(3)
Is Admin: Yes
TestCab: 0x0
WGA Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Home Basic
Architecture: 0x00000000
Build lab: 6002.lh_sp2rtm.090410-1830
TTS Error:
Validation Diagnostic:
Resolution Status: N/A
WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002
OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: 2.0.48.0
OGAExec.exe Signed By: Microsoft
OGAAddin.dll Signed By: Microsoft
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Enterprise 2007 - 108 Invalid VLK
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: B4D0AA8B-604-645_B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed
File Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C396DB1B-E193-4E9B-9B0D-ACE084218AC9}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6002.2.00010300.2.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-44MV3</PKey><PID>89572-OEM-7332166-00021</PID><PIDType>2</PIDType><SID>S-1-5-21-3687854146-2107778168-2464270400</SID><SYSTEM><Manufacturer>HP-Pavilion</Manufacturer><Model>KZ205AA-ACJ a6525in</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>5.27 </Version><SMBIOSVersion major="2" minor="4"/><Date>20080610000000.000000+000</Date></BIOS><HWID>BE323507018400F8</HWID><UserLCID>4009</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>India Standard Time(GMT+05:30)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>HPQOEM</OEMID><OEMTableID>SLIC-CPC</OEMTableID></OEM><GANotification><File Name="OGAAddin.dll" Version="2.0.48.0"/></GANotification></MachineData><Software><Office><Result>108</Result><Products><Product GUID="{90120000-0030-0000-0000-0000000FF1CE}"><LegitResult>108</LegitResult><Name>Microsoft Office Enterprise 2007</Name><Ver>12</Ver><Val>819402870D27D86</Val><Hash>wXXL3zGAV52NAyvMDr07923HB9o=</Hash><Pid>89388-707-0683666-65082</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="12" Result="108"/><App Id="16" Version="12" Result="108"/><App Id="18" Version="12" Result="108"/><App Id="19" Version="12" Result="108"/><App Id="1A" Version="12" Result="108"/><App Id="1B" Version="12" Result="108"/><App Id="44" Version="12" Result="108"/><App Id="A1" Version="12" Result="108"/><App Id="BA" Version="12" Result="108"/></Applications></Office></Software></GenuineResults>
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6002.18005
Name: Windows(TM) Vista, HomeBasic edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: 199086aa-6cb8-4e5b-b698-f2be56f1e8ee
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89572-00146-321-600021-02-16393-6001.0000-2442009
Installation ID: 016151678642489745574980409743301420051821097566527013
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43473
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43474
Use License URL: http://go.microsoft.com/fwlink/?LinkID=43476
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=43475
Partial Product Key: 44MV3
License Status: Licensed
HWID Data-->
HWID Hash Current: NgAAAAIAAwABAAEAAgABAAAAAgABAAEAeqgCApyup4uG6T4ckgBkCTJkje/y9A4r0jOsVo62
OEM Activation 1.0 Data-->
N/A
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes
Windows marker version: 0x20000
OEMID and OEMTableID Consistent: yes
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC HPQOEM SLIC-CPC
FACP HPQOEM SLIC-CPC
HPET HPQOEM SLIC-CPC
MCFG HPQOEM SLIC-CPC
SSDT HPQOEM SLIC-CPC
SLIC HPQOEM SLIC-CPC
PLZZZ HELP......Saturday, September 26, 2009 10:42 PM -
Your Windows Vista operating system is 100% genuine! However, the installed copy of Microsoft Office Enterprise 2007 is non-genuine and is counterfeit.
OGA Data-->
Office Status: 108 Invalid VLK
Microsoft Office Enterprise 2007 - 108 Invalid VLK
In order to remedy this issue, you'll need to uninstall Microsoft Office Enterprise 2007 and install a genuine edition of Microsoft Office. Visit Microsoft Genuine Advantage and click on Validate Office. When validation fails, look for the Get Genuine button and review the options.
Also see: Details of the genuine Office Complimentary Offer
Carey Frisch- Marked as answer by Darin Smith MS Tuesday, September 29, 2009 4:47 PM
Sunday, September 27, 2009 4:34 PMModerator -
dude thanx a lot....but how cum my office enterprise became non- genuine...it was default in my pc n was workin f9 uptil i formated my pc...after format m gettin dis non-genuine msg...is it cos of formatin??Monday, September 28, 2009 10:09 PM
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Hi avlani.nandish,
Your computer should not have come with an Enterprise version of Office. Enterprise versions use a Volume License Keys and are not sold with computers pre-installed. In addition, unless you (or the orginization you belong to) has a Volume License Agreement with Microsoft (Note: to qualify to buy a Volume License Agreements, the Agreement must be for a minimum of 50 (possibly 100) licenses) you should not be using any Microsoft software that uses a Volume License Key.
There are a number of possible reasons why your Office would be using a Pirated key. The three most common are:
1) You may have bought the software from a unscrupulous seller who sold you pirated software.
In which case I recommend, if possible, contacting that seller and demand the Genuine Microsoft software, that you paid for or at least a refund. I also recommend submitting a Piracy Report at http://microsoft.com/piracy
or
2) You had your computer worked on (by a repair person, a friend or that smart kid down the street) and in the course of fixing the PC, they had to reinstall Office. Instead of contacting you to get the proper Product Key, (maybe due to not knowing it was wrong or due to laziness) they downloaded it from the internet.
In this case, you probably have a Genuine copy (and Product Key) of Office, you just need to uninstall the Non-genuine one and reinstall the software using the proper (Genuine) Product Key that came with the computer from the Factory.
or
3) A repair person, a friend or that smart kid down the street may have thought they were doing you a Favor by installing a copy of Office on your computer, "for Free". But, in fact, he/she installed a Pirated Copy. It's all togeather possible they didn't know they were doing anything wrong and thought they were just being nice.
In this case, the best way to resolve the issue would be to uninstall the software and if you still want to use Office, buy it from a trusted retailer or online store.
Hope that helps,
Darin MSTuesday, September 29, 2009 4:47 PM -
Hey, Could You help me? Sometimes when I turn on my pc it flashes a message that says my windows is not genuine, but it actually is. I´m afraid some softwware is not compatible with it. so, let me glue that tool realatory. I hope You can help me!
Diagnostic Report (1.9.0011.0):
-----------------------------------------
WGA Data-->
Validation Status: Genuine
Validation Code: 0Cached Validation Code: N/A, hr = 0x80070426
Windows Product Key: *****-*****-FPGK7-M863K-RX3CY
Windows Product Key Hash: hqs2VRxgkEdG2wUsb6avXzWJAp8=
Windows Product ID: 89571-OEM-7304232-08492
Windows Product ID Type: 3
Windows License Type: OEM System Builder
Windows OS version: 6.0.6001.2.00010300.1.0.011
ID: {7D82A4CD-7C13-417C-8514-D162AC447878}(1)
Is Admin: Yes
TestCab: 0x0
WGA Version: Registered, 1.9.9.1
Signed By: Microsoft
Product Name: Windows Vista (TM) Starter
Architecture: 0x00000000
Build lab: 6001.vistasp1_gdr.090302-1506
TTS Error: K:20090123203248053-M:20090123201042769-
Validation Diagnostic:
Resolution Status: N/AWgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: 6.0.6002.16398WGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: Registered, 2.0.48.0
Signed By: Microsoft
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{7D82A4CD-7C13-417C-8514-D162AC447878}</UGUID><Version>1.9.0011.0</Version><OS>6.0.6001.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-RX3CY</PKey><PID>89571-OEM-7304232-08492</PID><PIDType>3</PIDType><SID>S-1-5-21-4185819059-1349793166-1665624122</SID><SYSTEM><Manufacturer>AWARD_</Manufacturer><Model>AWRDACPI</Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies, LTD</Manufacturer><Version>6.00 PG</Version><SMBIOSVersion major="2" minor="2"/><Date>20060314000000.000000+000</Date></BIOS><HWID>E9313507018400DC</HWID><UserLCID>0416</UserLCID><SystemLCID>0416</SystemLCID><TimeZone>Hora oficial do Brasil(GMT-03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: U1BMRwEAAAAAAQAABAAAAFXdAQAAAAAAWmICADAgAADDnKVup33JAW4aG1/FHasdtBRBPRnxqCK6Y8+sVk755iGkHoX/FIhcRK9/Z3Qd/8mzksD0ej3M9QxYiisP91Ym/j3edIxvQeicbh378rm8OsYC1bKk3M2fM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAxuGhtfxR2rHbQUQT0Z8agiumPPrFZO+eYhpB6F/xSIXJLvg4xZkA5XylGbgIpPXo4MWIorD/dWJv493nSMb0HonG4d+/K5vDrGAtWypNzNnzOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMZnop06HqnKcQAZnUioPU6Aa64KpU38i/n/lWwalhk9Xk9mgbBz/m197xJpzW8BXGaPDICfywzLPfgd8zQgchkID2ywy6ikjeZgoyT07l9LSwQaeZHRF4n0qVYImi7Gro8AjAfAdUx+81q5JsW+ZpMGACbXwGR0lMTQQYALCXt1X1L8ZQNh5x48VEoz+V5L3tvE5VWb18gJlSR8d0M1ujvblDNgzs2gsg/oGxjP0UcCJrfQI/TPQ5hG5RYu5/hLklM5DWJ9vWy3OurH7DdY1oDDOQ1ifb1stzrqx+w3WNaAwzkNYn29bLc66sfsN1jWgMM5DWJ9vWy3OurH7DdY1oDA==
Licensing Data-->
Software Licensing service is not running.HWID Data-->
HWID Hash Current: MgAAAAEAAgABAAEAAgABAAAAAgABAAEAJrK41DbPxNi+wZ6Sgtls2fL0kJ+uvKxWkOg=OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC AWARD AWRDACPI
FACP AWARD AWRDACPIWednesday, September 30, 2009 12:18 AM -
This problem of " Copy of Windows Vista not genuine" started showing few days earlier after failed installations of "Vista SP2". Windows Update is not able to install SP2 after several attempts and the following error is displayed:"ERROR_NOT_FOUND(0x80070490)"
My guess for this message of "Copy of Vista not genuine" is because of SP2 not present, So I tried to install the SP2 manually from following link: "http://support.microsoft.com/kb/935791/
".
And this RESOLVED THE ISSUE. After installation of SP2, no longer this message is displayed.Wednesday, November 25, 2009 10:34 PM -
how i wil get activat key ....... Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->
Validation Status: Genuine
Validation Code: 0
Cached Online Validation Code: N/A, hr = 0x80004005
Windows Product Key: *****-*****-3FRD8-YWWKH-9BJJ2
Windows Product Key Hash: +658tkDAby1cMSOCGN7cKVStxzM=
Windows Product ID: 89576-OEM-7332141-00152
Windows Product ID Type: 2
Windows License Type: OEM SLP
Windows OS version: 6.0.6000.2.00010100.0.0.006
ID: {9612809D-0C76-442D-AACE-F0296490F80F}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows Vista (TM) Business
Architecture: 0x00000000
Build lab: 6000.vista_gdr.070627-1500
TTS Error:
Validation Diagnostic:
Resolution Status: N/AVista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default Browser: C:\Program Files\Internet Explorer\iexplore.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: AllowedFile Scan Data-->
Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{9612809D-0C76-442D-AACE-F0296490F80F}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010100.0.0.006</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-9BJJ2</PKey><PID>89576-OEM-7332141-00152</PID><PIDType>2</PIDType><SID>S-1-5-21-3312110410-321204057-870090645</SID><SYSTEM><Manufacturer>Gigabyte Technology Co., Ltd.</Manufacturer><Model>EP31-DS3L</Model></SYSTEM><BIOS><Manufacturer>Award Software International, Inc.</Manufacturer><Version>F3</Version><SMBIOSVersion major="2" minor="4"/><Date>20080409000000.000000+000</Date></BIOS><HWID>F8333507018400F6</HWID><UserLCID>0801</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Arabic Standard Time(GMT+03:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 6.0.6000.16386
Name: Windows(TM) Vista, Business edition
Description: Windows Operating System - Vista, OEM_SLP channel
Activation ID: fd3bcb98-5c55-4b2d-ae32-a4515e3c17a3
Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89576-00146-321-400152-02-2049-6000.0000-2062010
Installation ID: 281396487054113160645720842566483013276125979635031653
Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
Partial Product Key: 9BJJ2
License Status: Initial grace period
Time remaining: 43041 minute(s) (29 day(s))Windows Activation Technologies-->
N/AHWID Data-->
HWID Hash Current: NAAAAAIAAgABAAEAAQADAAAAAQABAAEAJJQy4SCDzVAG6Kp2vKGa6/L0mohk8yl8SiuA1w==OEM Activation 1.0 Data-->
N/AOEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information:
ACPI Table Name OEMID Value OEMTableID Value
APIC GBT GBTUACPI
FACP GBT GBTUACPI
HPET GBT GBTUACPI
MCFG GBT GBTUACPISunday, July 25, 2010 6:52 PM