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Business process flow Customization - CRM 2016 online RRS feed

  • Question

  • Hi,

    We have configured business process flow(BPF) for our CRM system. We are facing few issues with them. There are few stages on the BPF which need to appear based on some conditions. These have been mentioned in the configuration. The conditions work fine when we manually switch stages on the BPF. But, our requirement is that we need to change the Stage of the BPF to a future stage automatically through code. We tried a plugin in which we hard coded the GUID of the stage we want to switch to automatically. The problem is that even the conditional stages show up - even though the conditions are not satisfied.

    It's just that we are not sure why the conditional stages show up - we are fine with the others showing up as complete on the BPF.

    Hope this makes sense!

    Regards,

    Anwesha

    Thursday, September 1, 2016 5:49 AM