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windows wont validate key RRS feed

  • Question

  • unable to validate my key and give no option to phone. only gives option to buy new key and when i select to buy new key it tells me my windows is genuine
    Saturday, November 9, 2013 1:31 PM

Answers

  • MGA Diagnostic Report is Required:

    To properly analyze and solve problems with Activation and Validation, we need to see a full copy of the diagnostic report produced by the MGADiag tool (download and save to desktop - http://go.microsoft.com/fwlink/?linkid=52012 )

    Once downloaded, run the tool.
    Click on the Continue button, after a short time, the Continue button will change to a Copy button.
    Click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your post.

    Carey Frisch

    Saturday, November 9, 2013 4:07 PM
    Moderator