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My computer says this version of windows is invalid RRS feed

  • Question

  • Hi,

    My computer keeps saying that the version of window is incorrect and this is the code that came on the back of the laptop and has be working for almost 2 years. I ran the MGA Diag and the result is;

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->
    Validation Status: Invalid License
    Validation Code: 50
    Cached Online Validation Code: 0xc004c4a8
    Windows Product Key: *****-*****-HM8FM-TCFCW-3V4VD
    Windows Product Key Hash: kLMTrgMvB3cY0p8EpJZJEhD+FV4=
    Windows Product ID: 89572-008-0000025-71339
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.0.6000.2.00010300.0.0.002
    ID: {AE63C3F5-5EE0-4F61-A484-149628215388}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: Registered, 1.9.42.0
    Signed By: Microsoft
    Product Name: Windows Vista (TM) Home Basic
    Architecture: 0x00000000
    Build lab: 6000.vista_gdr.100218-0019
    TTS Error:
    Validation Diagnostic:
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 100 Genuine
    Microsoft Office Professional Edition 2003 - 100 Genuine
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3_E2AD56EA-765-d003_E2AD56EA-766-0_E2AD56EA-134-80004005

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
    Default Browser: C:\Program Files\Mozilla Firefox\firefox.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{AE63C3F5-5EE0-4F61-A484-149628215388}</UGUID><Version>1.9.0027.0</Version><OS>6.0.6000.2.00010300.0.0.002</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-3V4VD</PKey><PID>89572-008-0000025-71339</PID><PIDType>5</PIDType><SID>S-1-5-21-469653631-2696475508-1961928344</SID><SYSTEM><Manufacturer>Acer, inc.</Manufacturer><Model>Aspire 5570Z    </Model></SYSTEM><BIOS><Manufacturer>Acer   </Manufacturer><Version>v1.3505</Version><SMBIOSVersion major="2" minor="4"/><Date>20070410000000.000000+000</Date></BIOS><HWID>F6333507018400EE</HWID><UserLCID>0809</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>GMT Standard Time(GMT+00:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>ACRSYS</OEMID><OEMTableID>ACRPRDCT</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>100</Result><Products><Product GUID="{90110409-6000-11D3-8CFE-0150048383C9}"><LegitResult>100</LegitResult><Name>Microsoft Office Professional Edition 2003</Name><Ver>11</Ver><Val>270E8C331597500</Val><Hash>SNzWMzY66CdAfxeAP6B1ikDtCbU=</Hash><Pid>73931-640-2684933-57976</Pid><PidType>14</PidType></Product></Products><Applications><App Id="15" Version="11" Result="100"/><App Id="16" Version="11" Result="100"/><App Id="18" Version="11" Result="100"/><App Id="19" Version="11" Result="100"/><App Id="1A" Version="11" Result="100"/><App Id="1B" Version="11" Result="100"/><App Id="44" Version="11" Result="100"/></Applications></Office></Software></GenuineResults> 

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.0.6000.16509
    Name: Windows(TM) Vista, HomeBasic edition
    Description: Windows Operating System - Vista, RETAIL channel
    Activation ID: 95c6e80a-0ff8-4bd0-95f2-c4a39b79d09e
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 89572-00142-008-000002-00-2057-6000.0000-0972010
    Installation ID: 004832618575622870868941242090668560408775060480042656
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
    Use License URL: http://go.microsoft.com/fwlink/?LinkId=57205
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
    Partial Product Key: 3V4VD
    License Status: Unlicensed

    Windows Activation Technologies-->
    N/A

    HWID Data-->
    HWID Hash Current: NAAAAAEAAgABAAIAAQABAAAAAwABAAEAnJ8aeZguWr/qTpyRtGqWuvL0FhLQ5RjyrFb0SA==

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20000
    OEMID and OEMTableID Consistent: yes
    BIOS Information:
      ACPI Table Name    OEMID Value    OEMTableID Value
      APIC            INTEL         CALISTGA
      FACP            INTEL         CALISTGA
      HPET            INTEL         CALISTGA
      BOOT            PTLTD         $SBFTBL$
      MCFG            INTEL         CALISTGA
      APIC            INTEL         CALISTGA
      SLIC            ACRSYS        ACRPRDCT
      SSDT            PmRef        CpuPm

     

    Tuesday, May 18, 2010 4:58 AM

Answers

  • Hello lilruth4real,

    The key currently being used in this Windows is the Default Keyless Install key. Vista and Windows 7 do not need a valid product key to be entered during install.   If no valid key is entered, Windows will use it's own Keyless Install key.  This key is basically a Trial key that allows Windows to be used for 30 days.  At the end of 30 days, the user must enter a Valid key.

     The reason it is showing as Blocked is because Trial Keys can not be Activated, therefore it is listed as Blocked from Activation.

      There are two probable reason for this to have happened.

    a) You simply forgot to enter the Product key during install (or you mistyped it but still completed the install). 

    The resolution to this is to click the Start button, right-click Computer and select Properties. At the bottom of the System Windows click Change Product Key and follow the directions using the product key that came with Windows.

    b) Your computer came with Vista pre-installed, you reinstalled (for whatever reason) but instead of using the OEM Recovery Software that came with the computer, you used a Retail install disk.  The problem is that OEM key don't usually work in Retail software. So during the install, you entered the OEM Key (from the sticker on the side or bottom of the computer) but the retail software did not accept the OEM Key. You completed the install, but since no acceptable key was entered, Windows usedit's own keyless install key.

    The resolution is reinstall using the Recovery Software that came with your computer. Now, before you say that no recovery software came with the computer, please know that Microsoft requires all manufacturers to include some way for the user to reinstall. Also, most manufacturers do not include a seperate Recovery Software disk but instead include the Recovery Software on a partition on the computer's hard drive.

    Because of reinstalling using a retail disk, the recovery software was likely overwritten.  You can contact the computer's Manufacturer for a replacement copy of the software.

    Hope that helps, 


    Darin MS
    Tuesday, May 18, 2010 6:22 PM

All replies

  • Hello lilruth4real,

    The key currently being used in this Windows is the Default Keyless Install key. Vista and Windows 7 do not need a valid product key to be entered during install.   If no valid key is entered, Windows will use it's own Keyless Install key.  This key is basically a Trial key that allows Windows to be used for 30 days.  At the end of 30 days, the user must enter a Valid key.

     The reason it is showing as Blocked is because Trial Keys can not be Activated, therefore it is listed as Blocked from Activation.

      There are two probable reason for this to have happened.

    a) You simply forgot to enter the Product key during install (or you mistyped it but still completed the install). 

    The resolution to this is to click the Start button, right-click Computer and select Properties. At the bottom of the System Windows click Change Product Key and follow the directions using the product key that came with Windows.

    b) Your computer came with Vista pre-installed, you reinstalled (for whatever reason) but instead of using the OEM Recovery Software that came with the computer, you used a Retail install disk.  The problem is that OEM key don't usually work in Retail software. So during the install, you entered the OEM Key (from the sticker on the side or bottom of the computer) but the retail software did not accept the OEM Key. You completed the install, but since no acceptable key was entered, Windows usedit's own keyless install key.

    The resolution is reinstall using the Recovery Software that came with your computer. Now, before you say that no recovery software came with the computer, please know that Microsoft requires all manufacturers to include some way for the user to reinstall. Also, most manufacturers do not include a seperate Recovery Software disk but instead include the Recovery Software on a partition on the computer's hard drive.

    Because of reinstalling using a retail disk, the recovery software was likely overwritten.  You can contact the computer's Manufacturer for a replacement copy of the software.

    Hope that helps, 


    Darin MS
    Tuesday, May 18, 2010 6:22 PM
  • I think i found the cd but the satrt button has dissappeared and i can access My computer so cd refuses to load.
    Tuesday, May 25, 2010 9:16 AM
  • "lilruth4real" wrote in message news:a9b38d3e-b963-4c7d-962b-de01c9fe7c11...
    >I think i found the cd but the satrt button has dissappeared and i can
    >access My computer so cd refuses to load.
    >
     
     
    Try Ctrl+Alt+Del - that should bring up the security options screen, pick
    the Task Manager
    When that comes up, click on File , then New Task (Run..) - enter
    EXPLORER.EXE and click OK
    with any luck that will get you the Taskbar back, or an instance of Windows
    Explorer (My Documents), and you're away.
     
    HTH
     
    --
    Noel Paton
    CrashFixPC
     
    Nil Carborundum Illegitemi
    www.crashfixpc.co.uk
     
     

    Noel Paton | CrashFixPC | Nil Carborundum Illegitemi | http://www.crashfixpc.co.uk
    Tuesday, May 25, 2010 11:35 AM
    Moderator